crate window, pacrooti just sits there sometimes

phaneub17_ESO

Bought the 15 crates pack, opening crate (10) and crate (6), pacrooti just sat there doing nothing, I had to hit Esc to leave the window and come back which then moved onto the next crate, I didn't see what I got out of those two specific crates. I think the items got put into my inventory as I did extract crown gems from items I didn't see in the other 13 crates so I'm guessing this is a weird stuck in animation bug.