Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of January 19:
• PC/Mac: No maintenance – January 19
• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)

PC Maintenance during European Day time ALWAYS

Onyx_Werewolf_Gnome
Onyx_Werewolf_Gnome
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Split the times you fix our PC servers & move ours (EUROPEAN)to a few hours earlier. It wouldn't kill you. We pay the same price for ESO Plus but get constant DAY TIME downtime unlike American customers. Or try taking the American servers off line every day during the day time after an update, then every week for 'regular maintenance' see how well they take it.

They get the early hours of the morning we get post breakfast

[Edited to remove Non-Constructive wording]
Edited by ZOS_ConnorG on June 5, 2021 10:09AM
  • ShawnLaRock
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    Err... this one seems new to me, as it is quote-unquote prime morning hours in NA.

    S.
  • Amottica
    Amottica
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    While I think some games I played did have maintenance at times more favorable with the local server time, it has not always been the case. My guess is they do not want to work at night. Granted it is more convenient for them to work both servers at the same time.
  • Onyx_Werewolf_Gnome
    Onyx_Werewolf_Gnome
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    Amottica wrote: »
    While I think some games I played did have maintenance at times more favorable with the local server time, it has not always been the case. My guess is they do not want to work at night. Granted it is more convenient for them to work both servers at the same time.

    They are working at night - on the American servers but not for Europeans.

    Americans wake up to we've done some server fixing. Europeans wake up to we are fixing your servers during European day time so as not to inconvenience the minority of our player base in N America.
  • DreamyLu
    DreamyLu
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    Well, I'm European and can play during "my" day only, that does match exactly with maintenance times! :s

    For me, maintenance means one day without the game. Annoying but well, I don't care. There is a life outside ESO!

    I mean, no matter the time of the maintenance, it will always bother someone... :D
    I'm out of my mind, feel free to leave a message... PC/NA
  • MajThorax
    MajThorax
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    Thank the divines, zos does maintenance frequently and I can study a bit for my exams.
  • GenjiraX
    GenjiraX
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    As long as they get rid of the embarrassing boy-oyng when collecting Daily Rewards, I'll be happy no matter what time of day they take the servers down.
  • ApoAlaia
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    Maintenance downtime, planned or unplanned, should be a thing of the past.

    Something to reminisce over like that day when Lord British was felled.

    If any downtime occurs should only be due to a catastrophic failure.

    However for as long as a sizeable portion of the customer base is of the 'this is how it should be because this is how it always has been' mindset, an unsurprisingly common one in our species, it won't change.
  • davidtk
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    DreamyLu wrote: »
    Well, I'm European and can play during "my" day only, that does match exactly with maintenance times! :s

    For me, maintenance means one day without the game. Annoying but well, I don't care. There is a life outside ESO!

    I mean, no matter the time of the maintenance, it will always bother someone... :D

    Yes, i totaly agree. Thanks to my work and these maintenence i discovered life outside ESO... mm better graphics, no lags, etc :smiley: so thanks to ZOS for Bugwood...
    Edited by davidtk on June 5, 2021 6:22AM
    Really sorry for my english
  • Dekibra
    Dekibra
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    while I can understand that the time is rather inconvenient for Europeans (hello from Germany :D ) it is still better compared to the schedules of other games (SWTOR always takes the servers down in the European afternoon - which for me at least is way more inconvenient than morning or noon)

    and thankfully they do maintenance at all like this (again, other games seem to care less to fix bugs)
    PC-EU
  • Herr_Flocke
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    davidtk wrote: »

    Yes, i totaly agree. Thanks to my work and these maintenence i discovered life outside ESO... mm better graphics, no lags, etc :smiley:

    this real life thingie.. is it 3D ?

  • ResidentContrarian
    ResidentContrarian
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    Look at the bright side, you can at least enjoy your day ;)
  • Gythral
    Gythral
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    It's not the time that gets me (mostly), it's the number of times for issues that should have been seen and resolved before going 'live' that really gets to me!
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • Indigogo
    Indigogo
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    *laughs in Australian primetime*
  • Xorxe
    Xorxe
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    Hey Microsoft, I tought that you are some big company or something. I thought you have a lot of servers. Maybe you should look at these clowns and teach them what 99.99 availability means. It's your most successful game after all :-)
  • ResidentContrarian
    ResidentContrarian
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    Xorxe wrote: »
    Hey Microsoft, I tought that you are some big company or something. I thought you have a lot of servers. Maybe you should look at these clowns and teach them what 99.99 availability means. It's your most successful game after all :-)

    Come now, there is no need for that. No one can predict the future or hardware failure.

    After the COVID pandemic, the quality of hardware and software has dropped significantly for many things as well.

    Why get angry at them for factors that may be out of their control?

    Downtime sucks, yes. But if you lost everything to a hardware or software bug, I am sure you would prefer the downtime every time.
  • RestingMurderFace
    Basically...

    The release of something as huge as a new chapter, is going to require smoothing out some creases. I've been holding off playing it in any decent slots of time since its release because like many others, I'm very aware that there will need to be bug fixes, which is to be expected. No release is perfect off the bat.

    Go outside. Play another game. Do something inappropriate with a grapefruit and a cheese grater. LIVE YOUR BEST LIFE.

    it will all be okay in the end.
    In my defence, I've been left unsupervised.
  • Onyx_Werewolf_Gnome
    Onyx_Werewolf_Gnome
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    To all the people condescendingly telling any Euro type who complains about having daytime maintenance while the N Americans are treated better & have it done in the early hours of the morning to get a life outside the game.

    Firstly I'm a qualified nurse what Americans call an RN. I have a life, & in the past year & half a lot more death than usual too so I don't need your condescension.

    Secondly If your argument if it can be called that is correct it is shameful the Zos are not giving the N Americans daytime maintenance so they can experience real life too.

    All players are equal but some players are more equal than others
  • Wow
    Wow
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    Their maintenance always hit Oceanic prime time
    I'm a Godot Engine and GameMaker enthusiast from the most populated island on earth, Java, Indonesia. Coffee is my staple fuel, and durian is my favourite fruit. I'm currently building a Visual Novel.
  • MasterWarrior
    MasterWarrior
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    The maintenance is 3 hours, not the whole day. It might even be up a little earlier. Yes, annoying if you're in the EU but it's better to fix the bugs in this game so when you do play you don't lose companion gear after spending few hundred thousand gold at the guild store.
  • ForeverJenn
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    People acting like NA players don't play in the middle of the night and aren't affected sometimes too....smh.
  • Wow
    Wow
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    The maintenance is 3 hours, not the whole day. It might even be up a little earlier. Yes, annoying if you're in the EU but it's better to fix the bugs in this game so when you do play you don't lose companion gear after spending few hundred thousand gold at the guild store.

    That 3 hours hit right at the Oceanic prime time for playing games
    I'm a Godot Engine and GameMaker enthusiast from the most populated island on earth, Java, Indonesia. Coffee is my staple fuel, and durian is my favourite fruit. I'm currently building a Visual Novel.
  • Wamuli
    Wamuli
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    Indigogo wrote: »
    *laughs in Australian primetime*

    Good Morning from Austria and have a nice evening down there :#
    Sapienti sat

    PS4 total ingame playtime from release to 11/2018: 85+ days
    PC total ingame playtime since 02/2020: 42+ days
  • Alphawolf01A
    Alphawolf01A
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    davidtk wrote: »

    Yes, i totaly agree. Thanks to my work and these maintenence i discovered life outside ESO... mm better graphics, no lags, etc :smiley:

    this real life thingie.. is it 3D ?

    Yeah, but it has no replayability, the story is dull with a lot of grinding and the NPCs suck. LOL
  • xuvvy
    xuvvy
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    What's worse is that these announcements are made less than 24h before a maintenance, often less than 12h before and between 2AM and 4AM when most of the European playerbase is asleep. And then the actual maintenance is when most of the European playerbase actually wants to play the game.

    ZOS, this is a terrible development practice.
  • kargen27
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    xuvvy wrote: »
    What's worse is that these announcements are made less than 24h before a maintenance, often less than 12h before and between 2AM and 4AM when most of the European playerbase is asleep. And then the actual maintenance is when most of the European playerbase actually wants to play the game.

    ZOS, this is a terrible development practice.

    Because they are not planned. The planned maintenance is announced. In fact it is scheduled the same time when the weekly maintenance is needed. If there are four maintenance events during a particular week three of them are hot to fix something they feel can't wait until the scheduled maintenance.
    and then the parrot said, "must be the water mines green too."
  • Xebov
    Xebov
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    US companies generally care less about european customers. For them its important how they are seen in their home region. Thats important for the financial market, but also because custome rrights in the US can bvary heavily. So for the US they create the illusion of a Service that has a good uptime and is rarely unavailable. This however creates the problems for europeans.
  • kargen27
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    Xebov wrote: »
    US companies generally care less about european customers. For them its important how they are seen in their home region. Thats important for the financial market, but also because custome rrights in the US can bvary heavily. So for the US they create the illusion of a Service that has a good uptime and is rarely unavailable. This however creates the problems for europeans.

    It is a global economy. Every market is important to companies that want to continue to grow. No matter when they do the maintenance there will be players that have their play interrupted. There is no way to avoid it.
    and then the parrot said, "must be the water mines green too."
  • jssriot
    jssriot
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    Xebov wrote: »
    US companies generally care less about european customers. For them its important how they are seen in their home region. Thats important for the financial market, but also because custome rrights in the US can bvary heavily. So for the US they create the illusion of a Service that has a good uptime and is rarely unavailable. This however creates the problems for europeans.

    [Quoted post was removed]

    Or maybe, because it's a US company, they have to be able to do their regular daily business within regular US business hours and things like server maintenance have to be scheduled during times that don't impact that, save for urgent situations. You all act like this billion-dollar corporation has nothing else it has to do but keep the ESO servers running [snip]

    [Edited to remove Baiting]
    Edited by ZOS_ConnorG on June 5, 2021 10:04AM
    PC-NA since 2015. Tired and unimpressed.
  • Ariunnius
    Ariunnius
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    Really, AGAIN?
    :|
  • Onyx_Werewolf_Gnome
    Onyx_Werewolf_Gnome
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    jssriot wrote: »
    Xebov wrote: »
    US companies generally care less about european customers. For them its important how they are seen in their home region. Thats important for the financial market, but also because custome rrights in the US can bvary heavily. So for the US they create the illusion of a Service that has a good uptime and is rarely unavailable. This however creates the problems for europeans.

    [Quoted post was removed]

    Or maybe, because it's a US company, they have to be able to do their regular daily business within regular US business hours and things like server maintenance have to be scheduled during times that don't impact that, save for urgent situations. You all act like this billion-dollar corporation has nothing else it has to do but keep the ESO servers running [snip]

    They schedule it for the early hour of the morning US time. Starting a few hours earlier for hours would in no way impact regular daily business.

    [snip]

    [Edited to remove Back and Forth]
    Edited by ZOS_ConnorG on June 5, 2021 10:05AM
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