Announcement stream drops not running every 30min

Grega

After claiming first crate, every 30min consecutive crates are not popping up. Many other people are trying to say that in chat but chat is being spammed by other things.

@ZOS_GinaBruno @ZOS_JessicaFolsom

RemanCyrodiil_I

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Qyrk

I’ve watched the whole reveal from the beginning and cannot claim beyond the first crate. Please fix @ZOS_GinaBruno @ZOS_JessicaFolsom

coop500

I didn't even get to claim one crate and I've been here for nearly an hour. What do I need to do?

Grega

@RemanCyrodiil_I i even went to watch on a different device after refresh didn’t do a thing. So that’s not an issue

Greasytengu

https://www.twitch.tv/drops/inventory

Check here

Grega

Greasytengu wrote: »

https://www.twitch.tv/drops/inventory

Check here

Yep. Not there. The first one is and was claimed successfully. Any next ones are not showing up, counting down or anything

Aliyavana

I've earned 3 already, you need to claim your crate to get the next one to start counting

Grega

Aliyavana wrote: »

I've earned 3 already, you need to claim your crate to get the next one to start counting

Well, I don’t have a computer and I’m on mobile app. And in the app that is not working at least. Thousands others have issue as well...

Blacknight841

You must chose between focusing on claiming the drop every 30 minutes ... or actually watching the stream and enjoying your time. The choice is yours!

Grega

Blacknight841 wrote: »

You must chose between focusing on claiming the drop every 30 minutes ... or actually watching the stream and enjoying your time. The choice is yours!

Not true. Unable to claim it either way.

laurajf

For those on PC, open the drops page in a new tab and then you can have the stream running on one tab and the drops page running on another tab to refresh as needed. Then you don't need to leave the stream.

Not sure how it works on the phone, so hopefully there is an easy way to do it for those folks.

Grega

Grega

So at least for console users there is an error when trying to claim second crate. And you have to go on a website to get the error. In the mobile app it doesn’t show at all

Belegnole

Mine is acting like there are no more crates available.

aurorable

Belegnole wrote: »

Mine is acting like there are no more crates available.

Same here :'(

Sephyr

aurorable wrote: »

Belegnole wrote: »

Mine is acting like there are no more crates available.

Same here :'(

Others in my guild are reporting the same. @ZOS_GinaBruno

amapola76

I have two crates, but that's all, after two hours and fifteen minutes. (Really, longer than that, because I put on the pre-reveal stream about an hour beforehand.)

wolfaust

It seems closed.

coop500

Yeah they ended the crate drops like WAY early, which sucks

carly

I'm stuck at 60% as well and only received 2 crates and I've been on since 5 pm continuosly.

code65536

@ZOS_GinaBruno The Twitch campaign stopped exactly at 7:00 PM, even though the stream itself ran longer. Because the campaign stopped, progress on earning crates stopped too.

I've been watching the stream since the beginning, but because there is a little bit of lag with the reward and restarting the credit count for the next crate, it is impossible to get all 4 within the 2-hour timeframe, because each crate effectively takes just a couple of minutes longer than 30 and the credit stopped at 7 PM sharp rather than when the stream actually stopped.



This means that people are left with an almost-completed 4th crate.

Magrat

I claimed 3 crates. The 2nd and 3rd I claimed via the pop up at the bottom of chat and put the comment into chat like it suggested - but neither showed up in my inventory. I only got one. sad.
@ZOS_GinaBruno @ZOS_JessicaFolsom

Katahdin

Yea I got one crate and the pet.
I never saw any progress toward another crate nor an option to claim a second one

AlienMagi

Same here. Claimed my first crate and after that, no more crates or progress bar in inventory.

I was watching on the mobile app.

Grega

AlienMagi wrote: »

Same here. Claimed my first crate and after that, no more crates or progress bar in inventory.

I was watching on the mobile app.

Yeah it doesn’t work at all in mobile app. For anyone. You can go and claim them on the website, they are visible , but I got an error when I tried, likely because of the way they have them set up from console to be delivered 🤷‍♂️

amapola76

Grega wrote: »

AlienMagi wrote: »

Same here. Claimed my first crate and after that, no more crates or progress bar in inventory.

I was watching on the mobile app.

Yeah it doesn’t work at all in mobile app. For anyone. You can go and claim them on the website, they are visible , but I got an error when I tried, likely because of the way they have them set up from console to be delivered 🤷‍♂️

I'm getting the error on PC as well.

Marcusorion1

I watched from before the start to the very end and received 2 crates and the pet, went to claim the 3rd at 100% and it would not show anything to claim and stuck at 100%. there was at least another 45 minutes of stream left, more than enough for a 4th crate except it would let my timer progress. Going back to Twitch show the same page and error message above " drop was not claimed."

Please honour your offering to the players that supported your stream.

Katastrophia

I too had the same problem. Was able to claim the pet and 1 crate and it never showed progress towards another crate no matter how many times I refreshed. I started watching the pre-show and all the way to the end of the show

LalMirchi

I saw the stream yesterday and got 3 crates and the pet today. I clicked on the bottom of the chat whenever there was a notification.