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Can't get unstuck

I am stuck, and when I try to get unstuck I get an error saying I am sending spam? WTF!! My location is Stormcrag Crypt. It shows error 318. What do I do. I cannot contact customer service in game because as soon as I do, I get the 318 error.
Edited by ZOS_Bill on September 30, 2020 5:17PM