A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves. @ZOS_GinaBruno @ZOS_BillE @ZOS_KaiSchober @ZOS_AntonioP @ZOS_Adrikoth I would just send a DM only but I feel like this should be made public knowledge. With the COVID pandemic and a lot of people being involved in the gaming community and isolation/illness being very real I can only imagine this isn't a rare occurrence and perhaps ZoS could address this within its community? (sorry for all the tags, I don't know if it even gets the attention of the Dev's or not but I had to try)
A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves.
A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves.
You don't contact ZOS about it. There are national hotlines for these things that should be easy to search for.
There are several Options.
You can call the police and forward information about the situation. They are usually able to connect to the responsible police force and/or company. They of course need some extra information in order to do so.
You can send a Ticket to the Service, i think they should even have a priority Tickettype for this, but im unsure. Every bigger online gaming corporation has contacts to local police forces for the countries.
Hard times/life, I just typed up a long story about myself but deleted it no one needs to see the mess of what i am heh. Lets just say hell is real it is in my mind.
A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves.
You don't contact ZOS about it. There are national hotlines for these things that should be easy to search for.
That is only true if you have enought personal information and living in the same country, otherwise it gets complicated. Contacting the company is the right way because they usually have additional information and a direct line to local emergency forces. Things like this happened often enought in the last 10 years for everyone to adapt to this.
A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves.
You don't contact ZOS about it. There are national hotlines for these things that should be easy to search for.
That is only true if you have enought personal information and living in the same country, otherwise it gets complicated. Contacting the company is the right way because they usually have additional information and a direct line to local emergency forces. Things like this happened often enought in the last 10 years for everyone to adapt to this.
Companies aren't responsible for their customers well being. The first contact for that kind of situation is the person's local emergency service if no national hotline exists or is hard to find. I don't even understand why a video game developer would be the first people to reach out to.
Hard times/life, I just typed up a long story about myself but deleted it no one needs to see the mess of what i am heh. Lets just say hell is real it is in my mind.
A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves.
You don't contact ZOS about it. There are national hotlines for these things that should be easy to search for.
That is only true if you have enought personal information and living in the same country, otherwise it gets complicated. Contacting the company is the right way because they usually have additional information and a direct line to local emergency forces. Things like this happened often enought in the last 10 years for everyone to adapt to this.
Companies aren't responsible for their customers well being. The first contact for that kind of situation is the person's local emergency service if no national hotline exists or is hard to find. I don't even understand why a video game developer would be the first people to reach out to.
A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves.
You don't contact ZOS about it. There are national hotlines for these things that should be easy to search for.
That is only true if you have enought personal information and living in the same country, otherwise it gets complicated. Contacting the company is the right way because they usually have additional information and a direct line to local emergency forces. Things like this happened often enought in the last 10 years for everyone to adapt to this.
Companies aren't responsible for their customers well being. The first contact for that kind of situation is the person's local emergency service if no national hotline exists or is hard to find. I don't even understand why a video game developer would be the first people to reach out to.
Support staff make an effort to review reports in this category within the first hour.
A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves.
You don't contact ZOS about it. There are national hotlines for these things that should be easy to search for.
That is only true if you have enought personal information and living in the same country, otherwise it gets complicated. Contacting the company is the right way because they usually have additional information and a direct line to local emergency forces. Things like this happened often enought in the last 10 years for everyone to adapt to this.
Companies aren't responsible for their customers well being. The first contact for that kind of situation is the person's local emergency service if no national hotline exists or is hard to find. I don't even understand why a video game developer would be the first people to reach out to.
Don't call the police on someone experiencing a mental health crisis unless they pose a serious threat to the safety of people around them. Like an actual -credible- threat. Police kill people during "mental health checks" all the time. Stop putting people in even more danger. I say this as someone who deals with suicidal ideation and mental illness for my whole life. Stop "calling the cops". We're not committing a crime.
A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves. @ZOS_GinaBruno @ZOS_BillE @ZOS_KaiSchober @ZOS_AntonioP @ZOS_Adrikoth I would just send a DM only but I feel like this should be made public knowledge. With the COVID pandemic and a lot of people being involved in the gaming community and isolation/illness being very real I can only imagine this isn't a rare occurrence and perhaps ZoS could address this within its community? (sorry for all the tags, I don't know if it even gets the attention of the Dev's or not but I had to try)
Contact the police. Don't hesitate to do so. Do it immediately.
They will contact the right persons to get the leads to the guildmate/gaming friend.
redgreensunset wrote: »A guildmate asked in a rather flustered manner earlier who to contact at ZoS or even HOW to contact ZoS in cases of extreme emergency such as a guildmate or gaming friend confiding they were going to kill themselves. @ZOS_GinaBruno @ZOS_BillE @ZOS_KaiSchober @ZOS_AntonioP @ZOS_Adrikoth I would just send a DM only but I feel like this should be made public knowledge. With the COVID pandemic and a lot of people being involved in the gaming community and isolation/illness being very real I can only imagine this isn't a rare occurrence and perhaps ZoS could address this within its community? (sorry for all the tags, I don't know if it even gets the attention of the Dev's or not but I had to try)
Contact the police. Don't hesitate to do so. Do it immediately.
They will contact the right persons to get the leads to the guildmate/gaming friend.
Contacting the police in the case of a mental health crisis is a very bad idea. Cops are not equipped and in many cases not even taught, how to deal with this and usually only makes a bad situation worse. Most civilized countries, and some not so civilized, these days have special units that deals with this. Assuming both you and the person in question live in the same country calling whatever your country's version of emergency number (such as 911) is and they should send out the correct team. If you're ot it gets tricky because you need to find out who exactly to contact in that country.