[PC-NA] Partial groups getting stuck on dungeon queue

thegreatme

The last few days trying to do dungeon pledges, I've been queueing with a friend, both of us being DPS, and we keep running into a problem where the dungeon queue will pop for me but not them, where my status is on "Ready Check" and everyone has accepted except for my friend, because the game still registers them as "Queueing" and doesn't give them the option to say they're ready for the dungeon. The last slot on the Ready Check that hasn't accepted is always theirs but even if we wait, and wait, the queue never pushes them through.

Because I'm "Ready" and they're still "Queueing", I can't leave queue traditionally and have to leave group entirely to get out of it. This is especially annoying queueing as a DPS since the wait times are often long as opposed to tank or healer, and since at the time we don't have a premade with a tank and healer there's no way for us to simply bypass the queue and go straight in.

ZOS_Bill

If you've not done so, please open a ticket with customer support for assistance with this queue issue.