We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

We're currently researching issues some players are having with ...

visionality
visionality
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... endless character load screen. Can you please make it work?!

PC/EU, the server you ignore. Thankyou very much.
  • VVS40K
    VVS40K
    Soul Shriven
    I'd say, let's have another maintenance, free for all!
  • KoultouraS
    KoultouraS
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    Pippin: We’ve had a maintenance, yes. What about second Maintenance?
    Merry: I don’t think he knows about second Maintenance...
    Pippin: What about maintenances after maintenances were already done? Mid week maintenance out of nowhere? Afternoon game breaking maintenance just cause? Late night maintenance because some of the crew fell asleep? Maintenance after having a maintenance that should've fixed what an earlier maintenance was meant to fix? He knows about them, doesn’t he?
    Merry: I wouldn’t count on it.
  • Lotus781
    Lotus781
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    giphy.gif
  • tonne.backlinderb16_ESO
    And they have no clue this time either. As everytime before with the same issue.
  • Tryxus
    Tryxus
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    ... endless character load screen. Can you please make it work?!

    PC/EU, the server you ignore. Thankyou very much.

    PC NA
    Plebeians
    Third Class
    Peasant
    Slave
    PC EU

    That's the order...
    "We're all born under the same sky and on the same earth. Therefore, we all deserve the same amount of respect."
    Tryxus of the Undying Song - Warden - PC/EU
  • AWinterWolf
    AWinterWolf
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    It's not surprising anymore. Every maintenance is the same, the servers go up, get swamped, can't handle it, they pull them down again and the cycle continues.
    @AWinterWolf, PC EU.

    Main character: Healer, CP 1300+,
    Completed:
    vSS (Ice & Fire HM)
    vMoL Trifecta
    TTT
    vKA HMs
    vBRP
    All Dungeon Trifectas.

    Favourite quote:

    History is a story written by the victors, who often paint themselves the best of lights.
  • tonne.backlinderb16_ESO
    The company of incompetence
  • Rastapasta
    Rastapasta
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    that after 10 hours of service, not to be proud , shame
  • Raisin
    Raisin
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    It's obviously because everybody is trying to login at the same time.
  • Rake
    Rake
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    I am glad we dont live in time when for incompetence one would not be fired but end infront of firing squad.
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    Not this crap again.

    WE PAY FOR THE GAME, HELLO!
  • HansK
    HansK
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    ... endless character load screen. Can you please make it work?!

    PC/EU, the server you ignore. Thankyou very much.

    Seen that every time after an extended maintenance, just all players eager to log in. Nothing to fix so don't panic it'll be ok in another 20-30 mins.

  • ArseJuice
    ArseJuice
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    I'm ok with waiting, but I would like to see at least some number queue at what spot I'm currently on.
    Intel i5 10400@4.11Ghz / Gigabyte Z490M Gaming X / 16GB DDR4 Kingston HyperX FURY Black RGB 3200Mhz
    Gigabyte GeForce RTX 2070 SUPER GAMING OC 3X 8G + Acer SA240YA
    512 GB A-DATA SSD XPG SX8200 Pro / Seasonic Focus+ GOLD 750W
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    HansK wrote: »
    ... endless character load screen. Can you please make it work?!

    PC/EU, the server you ignore. Thankyou very much.

    Seen that every time after an extended maintenance, just all players eager to log in. Nothing to fix so don't panic it'll be ok in another 20-30 mins.

    Happens to often, my friend. Can't expect people not to complain if server goes live at prime time EU....... :/
  • Firstmep
    Firstmep
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    HansK wrote: »
    ... endless character load screen. Can you please make it work?!

    PC/EU, the server you ignore. Thankyou very much.

    Seen that every time after an extended maintenance, just all players eager to log in. Nothing to fix so don't panic it'll be ok in another 20-30 mins.

    Last time this happened, i logged in as soon as the server went up, and that was my luck.

    Most of my friends couldnt log in for several hours. After a 10hr maintenance ends, having the log-in server crumble like this, literally every time, is laughable.
    Also they can add a log in queue to help this issue at any time, they have already shown us that, but they just really dont care.
  • rez0055
    rez0055
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    Shouldn't ZOS have a written procedure or guideline by now after maintenance. Time after time it's always the same **** after each maintenance.
    Characters
    - Only-Drinks-With-Templars: Lvl 50 Argonian Magica Templar
    - Bialozar: Lvl 50 Khajitt Stamina Nightblade
    - Rez the Bald Sorceror: Lvl 50 Dark Elf Magica Sorceror
    - Gerard Snow: Lvl 50 Dark Elf Magica Dragonknight
    - Dorothea Black: Lvl 50 Imperial Stamina Templar
    - Demon Cleaver: Lvl 50 Orc Stamina Warden
    - Lord of BØnes: Lvl 50 Breton Magica Necromancer


    PC/EU server. You'll find my characters hoping on and off on the plains of Cyrodil with the guild The Black.
  • visionality
    visionality
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    update: I crashed the game, restarted and logged on character after about 5 min. Friend of mine is still sitting in login screen after 20+ minutes ... so obviously there is no queueing, just random login
  • Warndihr
    Warndihr
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    Is there actually only "some" people who cant login or is it everyone?
  • Marigold1
    Marigold1
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    Just requested REFUND for ESO+ 6 month, not willing spend money on broken/not properly maintained product.
  • Malborn66
    Malborn66
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    I am one of PC-EU players who cannot log in.

    After a while it just dumps me back to the signon screen.

    Twice now...

    Why is PC-US OK but PC-EU not.

    ZOS You are loading the same updates to both servers aren't you?

    Malborn66
    PC-EU
  • Nairinhe
    Nairinhe
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    Warndihr wrote: »
    Is there actually only "some" people who cant login or is it everyone?

    They can't say "all players". But they really should get rid of that "some"
  • Shokner
    Shokner
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    Marigold1 wrote: »
    Just requested REFUND for ESO+ 6 month, not willing spend money on broken/not properly maintained product.

    Just cancelled mine totally fed up with this crap.
  • ArseJuice
    ArseJuice
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    I can see some German players on twitch already playing so it's really only for some users, including me ofc.
    Intel i5 10400@4.11Ghz / Gigabyte Z490M Gaming X / 16GB DDR4 Kingston HyperX FURY Black RGB 3200Mhz
    Gigabyte GeForce RTX 2070 SUPER GAMING OC 3X 8G + Acer SA240YA
    512 GB A-DATA SSD XPG SX8200 Pro / Seasonic Focus+ GOLD 750W
  • ArseJuice
    ArseJuice
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    And I'm IN!
    Intel i5 10400@4.11Ghz / Gigabyte Z490M Gaming X / 16GB DDR4 Kingston HyperX FURY Black RGB 3200Mhz
    Gigabyte GeForce RTX 2070 SUPER GAMING OC 3X 8G + Acer SA240YA
    512 GB A-DATA SSD XPG SX8200 Pro / Seasonic Focus+ GOLD 750W
  • caperb
    caperb
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    ZOS is a joke
  • AlyennahsCrafting
    AlyennahsCrafting
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    Called it. I -knew- they would put that banner up again.. Good that they're investigating, but this happens every time, obviously they still have no idea what is causing it.

    What I want to know, again, is if there's anything we can do to help? Most of my guild is unable to log on, I was kicked out while relogging to a different char and am now -again- stuck on loading character..

    Seems to me this is pretty straight forward. Check the logs, find the people with the longest time between logging on and actually getting into the server, checking where the wait was and/or checking the server to see what the heck it is processing for so long? If there's a queue, due to so many people logging in at once, fine, put people in a queueueue, give them a number, tell them which number they are so they know where they stand.

    This is just frustrating, you know it is going to happen, it is unavoidable after any downtime, discouraging to see the exact same message again. What is the status of this investigation?
    When Alyennnah is not here, she's probably crafting. Quite possibly at Alyennah's Crafting in Wayrest. Or maybe she's out there, looking for new materials, recipes and styles to use in crafting. She wants to craft all the things.
  • Shokner
    Shokner
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    Malborn66 wrote: »

    Why is PC-US OK but PC-EU not.

    ZOS You are loading the same updates to both servers aren't you?

    Malborn66
    PC-EU

    Well comes down to there's no mega severs really, they run it from an old Amstrad and the EU server is run from the MBR partition squeezed behind the operating system.
  • visionality
    visionality
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    Update: I tried to relog to another character. BIG MISTAKE. New endless char loadscreen (10+ minutes and counting)

    Muahahahah ... I'm so stupid! I thought ZOS would have a new clumsy login but once on the server, you could stay there ...
    Feel like a 3 year old now, stupid me !

    :trollface:

  • Salvas_Aren
    Salvas_Aren
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    SOME (TM) :trollface:
  • Daemons_Bane
    Daemons_Bane
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    Rake wrote: »
    I am glad we dont live in time when for incompetence one would not be fired but end infront of firing squad.

    Would you have to be executed for that sentence then?
This discussion has been closed.