The Elder Scrolls Online

The PTS is now offline for the patch 11.1.0 maintenance and is currently unavailable.
Maintenance for the week of July 7:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – July 8, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – July 9, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – July 9, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• ESO Store and Account System for maintenance – July 9, 12:00PM EDT (16:00 UTC) - 3:00PM EDT (19:00 UTC)

Can't login to the PTS after 6.1.1

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ArzyeL
ArzyeL
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Keep getting "An unexpected internal error has occured" msg. Anyone else has issues too or is it just me?
  • Jodynn
    Jodynn
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    Maybe it's a sign.
    They don't seem to care much for feedback anyway.

    I'll check and let you know.
    Jodynn PC NA
    PvE and PvP MagDK
    The lack of communication from ZOS to player speaks volumes.
  • CarnoPK
    CarnoPK
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    I'm getting the same error message
  • kholtastrophe
    kholtastrophe
    Soul Shriven
    I also have the same error. I tried restarting my pc and steam/launcher multiple times but it didn't help..
  • ArzyeL
    ArzyeL
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    Still can't login. A fix coming? @ZOS_GinaBruno
  • Miloscpolski
    Miloscpolski
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    ArzyeL wrote: »
    Keep getting "An unexpected internal error has occured" msg. Anyone else has issues too or is it just me?

    Same can't login
  • Jodynn
    Jodynn
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    I can login, if it helps.
    Jodynn PC NA
    PvE and PvP MagDK
    The lack of communication from ZOS to player speaks volumes.
  • ArzyeL
    ArzyeL
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    brandoncoffmannub18_ESO wrote: »
    I can login, if it helps.

    tnx for checking. Are you connecting via steam by the way?
  • Jodynn
    Jodynn
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    I use PC version, not steam.
    Jodynn PC NA
    PvE and PvP MagDK
    The lack of communication from ZOS to player speaks volumes.
  • Koubo
    Koubo
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    Steam version, cant loggin either ...
  • skyrimfantasy
    skyrimfantasy
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    Steam version, still can't log in either
  • HossMan
    HossMan
    Soul Shriven
    Until they fix Steam Login, I suggest navigating to the 64bit ESO.EXE file in the file structure and putting a shortcut to that on your Desktop. Steam users should be doing this anyways because if you launch the game from Steam you are using 32bit executable files and not getting the full benefit of a 64bit OS if you have one and limiting the System RAM usage to 4GB or less. If that don't work around the Steam issue nothing will until ZOS fixes it.
    Edited by HossMan on July 20, 2020 8:01PM
  • bluebird
    bluebird
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    If this Login issue on the PTS is an upcoming 'feature' that we are previewing, can I just say that this should probably not make it to Live? :tongue: Fix your constant login issues please, it's ridiculous that even PTS logins are broken.
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