Before the Summerset release, it was easy to find any furnishing you could craft because, everything displayed in alphabetical order. But, when Summerset released and, with every release there after, new furnishings have simply been appended to the bottom of the given category and worse, not all of them are actually at the bottom. Some just randomly inject themselves into the list with no apparent rhyme or reason to their placement! As a crafter, when a guild member or customer requests a given item, it might take me a good few minutes to find that item in the furnishing interface because of this. It's absolutely infuriating.
I haven't done actual programming since high school (back when Cobol was a thing). But, I know damn well that having a displayed list automatically resort, with the inclusion of new information pulled from a database, is entirely possible. Programming has come a long way since then. When simple things like this are overlooked and left to stand broken for so long, it doesn't fill your customer/player base with any confidence that your staff is even capable of dealing with glitches, bugs and other issues that present a greater level of challenge. There are indeed a great many, more important issues currently plaguing this game, that certainly warrant more time and attention than this. But, as there's been no noticeable progress in addressing those larger issues, addressing smaller things like this, would at least be a check in your 'win' column and something you can point to and say, "Yes, we really are working on improving things and here's proof."