Can't get past character screen

DeLaVega86
DeLaVega86
✭✭
yesterday i had serious problems loging into the world.

today i cant log into the world at all.

i can go to the character screen, but then after a long unsuccessful loading, i get d/c.


in the last couple weeks i've played like 2 days.
sub well spent!
get your *** together ESO. its one problem after another lately.
  • ZOS_Bill
    ZOS_Bill
    admin
    @DeLaVega86

    Are you getting a specific error message when logging in and getting disconnected?

    Knowing the error coming up will help in troubleshooting this issue.
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  • DeLaVega86
    DeLaVega86
    ✭✭
    ZOS_BillE wrote: »
    @DeLaVega86

    Are you getting a specific error message when logging in and getting disconnected?

    Knowing the error coming up will help in troubleshooting this issue.

    No error message appears.

    I click PLAY on the character selection screen. After a couple seconds(?) the loading screen appears.
    The bottom right "loading circle" at some point will start to stutter, and then stop spinning completely.
    Then after a couple minutes it will start spinning for just a couple seconds, and go back to the Login screen, where i have to put in my password again.
    No error message at any point.

    I repaired the game form the launcher.
    Checked if the game is allowed by the firewall, it is. And i dont use any antivirus/antimalware, or VPN.
    I contacted my ISP and they told me there is nothign wrong on their part.
    I also did a complete re-install today, still can't enter world, with any character.
    Edited by DeLaVega86 on June 11, 2020 8:10PM
  • DeLaVega86
    DeLaVega86
    ✭✭
    ZOS_BillE wrote: »
    @DeLaVega86

    Are you getting a specific error message when logging in and getting disconnected?

    Knowing the error coming up will help in troubleshooting this issue.

    Hi, don't waste your time on me. The problem is fixed.
    It was my fault.
    I deleted my minimap addon and it now enters the game fine.
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for the update that removing a minimap add-on fixed the problem. As the issue is resolved, we will be closing the thread from further discussion.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.