CTDs

indian_boy81 · June 2020

Anyone has issues logging in today? Tried logging in 5 to 6 times and every time I wait for the character selection and then crash to desktop, "ESO has quit unexpectedly..."

ZOS_Adrikoth · June 2020

Greetings @indian_boy81 we recommend trying the steps in this article if you are experiencing crashes in ESO on PC.

indian_boy81 · June 2020

Thank you for the reply @ZOS_Adrikoth! I've tried everything in that article, but I'm still getting crashes after the logging in. The only issue I thought that might be causing it is the fact that I'm using an integrated GPU (intel), but then, I tried on my other PC which uses an iGPU as well, and it works just fine. On top of that, I have been playing on this machine before with no issues.

I even tried removing drivers/directx/redistributables and installing again, but nothing. Everything else works fine on my machine, more or less.

ZOS_Adrikoth · June 2020

Hey there @indian_boy81 ,

Sorry to hear that the steps in our article were unable to resolve this issue. If you could please open a support ticket with us at help.elderscrollsonline.com a member of our support team would be glad to assist further.

Please be aware that we are currently experiencing high contact volumes due to the impact of COVID-19 and you may experience increased waiting times when contacting Customer Support.