connection issues with one ISP, but all good on another

Env_t

it happened after greymoor
same on EU or NA - on one ISP i hardly can login, and even if i can - disconnecting very fast

below is comparsion of tracert for both ISP
both have not grey ip thats all i know
how to test futher, idk if issue limited to ESO, need more tests

ESO working without issues:


connection issues:

Env_t

will be appreciated for any help

Env_t

same with another ISP too, not both not working

ZOS_Bill

@Env_t

Thank you for testing on two different connections. If you've not done so, go ahead and start a ticket with customer support.