We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Are the servers actually back up?

BloodLegions
BloodLegions
✭✭
I'm failing to log into my char. First time I made it into char selection and took 5mins to load my character who was in cyrodiil but they're stuck dead because of keep recalls stone and respawn issues. Logged out and tried to reload my main got kicked out now i cant even get into character loading screen. I dont mind waiting for you guys to fix if things get fixed but they're just once again more broken than before.
  • SII
    SII
    Soul Shriven
    Yes, it is impossible to load a character.
  • Elana
    Elana
    ✭✭✭
    I logged in, did the crafting dailies, logged back out to update an addon and now can't get back in. Stuck on "requestiong character load" for 5 mins and then disconnected completely.
    Elana Aelios
    "Because I have loved life, I shall have no sorrow to die."
  • Raisin
    Raisin
    ✭✭✭✭✭
    ✭✭✭
    I guess they're really proud of that new character screen background and want to show it off, huh.
  • ghost_bg_ESO
    ghost_bg_ESO
    ✭✭✭✭
    yup same. Steam/ EU server stuck at character logging in {probably more then 15 min as normally it had to return me at logging screen due to inactivity} steam discussion also has many people with same problem
  • wotevah
    wotevah
    ✭✭✭
    Not been able to get past the Character loading screen. Eventually it kicks you back to the login screen. Game is still broken.
  • k3nny02
    k3nny02
    Soul Shriven
    same here, game starts on Steam but never gets past character loading, sat there for 30+ minutes ^^ guess i won't get to playing the new chapter today...
  • Alkeemik
    Alkeemik
    Soul Shriven
    Stuck on loading character too which eventually kicks back to login screen. Restarted game and tried multiple times, nope. Is this how things are handled in ESO? Paying for Eso+ and can't play when server is supposedly up?
  • madmax911
    madmax911
    Also stuck on char loading screen. :disappointed:
    Making a new toon meanwhile on NA
  • Nalion
    Nalion
    Soul Shriven
    It's the same for me, here. I'm as well trying to log onto EU servers with the steam launcher. I get past character selection but I'm stuck in the "requesting character load" screen. Quitting ESO after 15 minutes and restarting did not help either. It appears the game will also not kick you back to the logon screen after some time (at least not within the first 15-20 minutes).
  • Octohex
    Octohex
    Soul Shriven
    Same for me :(
  • BraveBaldrick
    I've just raised ticket for this … stupid … ah well another day where no daily reward :( through no my fault of mine
  • ghost_bg_ESO
    ghost_bg_ESO
    ✭✭✭✭
    so again me i'm connecting from EU at EU sever before i exit eso through task manager 20 min at character logging.
    NA server works with the speed of light - almost immediately character logging
  • AWinterWolf
    AWinterWolf
    ✭✭✭✭
    What? You mean something on EU is actually working? Not a chance. NA works fine though!
    @AWinterWolf, PC EU.

    Main character: Healer, CP 1300+,
    Completed:
    vSS (Ice & Fire HM)
    vMoL Trifecta
    TTT
    vKA HMs
    vBRP
    All Dungeon Trifectas.

    Favourite quote:

    History is a story written by the victors, who often paint themselves the best of lights.
  • ghost_bg_ESO
    ghost_bg_ESO
    ✭✭✭✭
    only character selection screen works at EU .... aaaand infinite character logging screen
  • ZOS_Bill
    ZOS_Bill
    admin
    We are currently investigating issues some players are having logging or loading into the European PC/Mac megaserver. Since there are multiple threads open about this issue we are closing this discussion.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
This discussion has been closed.