I uderstand and that it is part of their job role to control and maintain decent conduct in the forums, but it’s frustrating when you click to hopefully see an explanation and it’s just Gina or someone else saying please be nice to each other. Say what you want about Blizzard and WoW but when we you saw a blizz post you got excited because they were about to give us some insight into the game and tell us why they chose the decision they did, or at least to let us know they were investigating it. There are even sites dedicated to blue posts.
The ZOS thread icons on these forums are completely irrelevant because they offer no constructive use except to maintain order. If that’s all it is used for then shouldn’t they just remove the icons, and only have them for when something constructive is posted? Which is never by the way.
It’s just my opinion of course but I think the community members for eso and on these forums don’t do anything to interact with the community, to help manage concerns or to give insight, instead just they just tell you to behave. This causes nothing but further frustration and that is one of the reasons why people tend to get angry in threads. Maybe it’s because Gina and the other community members don’t know anything about the inner workings? If that’s the case then fair enough, but please in that event hire an additional community member who does know how the game works and clan help manage the flood of complaints. Whilst the rest can do what they do best and tell people to behave.
Please ZOS, interact with your community. you’re not above us, you are suppose to help encourage us to stay and instead you cause us to complain about yourselves. Amazing game, terrible customer service outside of the game.
Edited by SgtSilock on April 14, 2020 9:03AM