ZoS , why are you not fixing real issues with the game?

iaminc

With all the ridiculous nerfs buffs and tweaks we see on patch notes why are actual in game issues not fixed?

Game crashes
Blue screens
Non firing skills
Unable to travel to certain instances without crashing ( cloudrest mostly)
Adds spawning in walls
Lag
Proc sets that don’t proc

There’s literally so many more but these are some that I’ve seen first hand , maybe stop looking at things like bloody name plates and look at what’s happening inside your game?

Would love to see the stuff others have encountered below.

Kalante

the game has gone downhill

jadarock

Nope they gotta chop and hack the code for blocking this time....smh instead of fixing crit rush where the two handed sword stays behind me and doesnt fire or loading in from a fresh complete uninstall and reinstall to the screen being bloody like I'm almost dead .
I mean we could write a list of broken buggy skills as large as a dictionary and they would find something else that nobody even mentions to rewrite the code for. It's getting absurd

kargen27

iaminc wrote: »

With all the ridiculous nerfs buffs and tweaks we see on patch notes why are actual in game issues not fixed?

Game crashes
Blue screens
Non firing skills
Unable to travel to certain instances without crashing ( cloudrest mostly)
Adds spawning in walls
Lag
Proc sets that don’t proc

There’s literally so many more but these are some that I’ve seen first hand , maybe stop looking at things like bloody name plates and look at what’s happening inside your game?

Would love to see the stuff others have encountered below.

You are assuming they are not working on those issues. Some problems are more complex than others. If a weapon skill is over preforming I'm guessing the techs know where to look to make adjustments. Game crashes not so much. Those problems have to be tracked and the cause could be found in multiple places throughout the code.

Kilnerdyne

Answer: They see little financial gain

Just as it was when it was first released in 2014, there was no confidence it would succeed which led to a serious lack of commitment, a rush to make the Hero engine fit their means, and a forced release with a barely playable game.

They gave up in 2018 shortly after the Summerset release. The mountain of issues to fix were just too numerous, the technical support section went dark for 12 months, many staff members left & a lot of confidence in the game was lost.

We can only hope that the next team involved in an ES game learns from the mistakes that, if avoided, would have made it the number 1 MMO, a shining example to other games.

LonePirate

Do you have any idea how long we have been complaining about the Cyrodiil stuck in combat bug? They turned over a partial fix - allowing transitus to work - but the core issue still remains which forces a lot of running to or from sieged locales. Despite being told DOTs and HOTs are primary sources of this pain, @ZOS_BrianWheeler and @Gilliamtherogue have let this bug linger in the system for far too long. But hey, we have some new crafting stations and sets coming so it’s OK, right?

FierceSam

It’s easy targeting to say ZOS should only be addressing the most important issue, but that’s not really entirely realistic.

There will be a list of issues arrange by priority, but two things affect that

First, it’s easy to say ‘crashing’ is a big issue (because clearly it is), but this is such a vague, catch-all term which refers to the result (a crash) rather than the cause, or more likely the many, many interlinked causes. Users won’t distinguish between different types of crash, to us it’s all ‘crashing’. It’s very hard to fix a result. It takes an enormous amount of work just to determine what might be causing a crash so you can reliably replicate the issue. And until you can do that it’s hard to determine a fix. And that’s for every single potential ‘crash’ causing issue. You could fix three quarters of all the cause issues (which would be a fantastic result) and still not appear to have any impact simply because people are still crashing from different issues.

Second, if you have a specific issue that’s mid to low priority, but which can be completely fixed, it makes sense to fix that. Again, there will be a list of these and some will get sorted along the way. Fixing these issues is a sign of progress and investment into the game and doesn’t really detract from addressing the more significant issues as often because these issues tend to be simpler, they can be addressed by more junior or less experienced developers. It’s important for both players and developers to see that some visible progress is being made.

Finally, every time I see something in the patch notes saying “fixed an issue in This Old Quest to ensure character A behaves correctly in this particularly rare occurrence”, I’m pleased because it means ZOS aren’t leaving old content there to rot. That’s not the no 1 priority on anyone’s list, but it’s nice to think that even these little things matter. And that’s a great attitude for developers to have.

VaranisArano

That's a silly question with an obvious answer: what takes longer, tweaking/nerfing sets and skills or rebuilding the core infrastructure of ESO so it runs better?

I mean, you'd think the saga of the groupfinder rebuild would have clued people in that fixing the game is a months-long process that usually runs behind schedule, but apparently not.

Unless you already know that and this post was all just about "ZOS, don't forget about these other problems just because you've got a shiny new Harrowstorm to hype!" If that's the case, carry on.

StormeReigns

Different teams for different areas and problems.

I thank Pyrite everyday that those who work on class and weapon balance are not touching server stability. That alone would be foolish to think they do, aswell overly idiotic for anyone to publicly claim it. Luckily commonsense would take over.

Shardaxx

They are saying there's patch coming in March where we have to delete and reinstall the game, and that "should" improve the game performance and fix the crashes, but we'll see.

Neoealth

Shardaxx wrote: »

They are saying there's patch coming in March where we have to delete and reinstall the game, and that "should" improve the game performance and fix the crashes, but we'll see.

Yeah if they make me do all that and the game still runs like poop then I'm not going to be happy.

Nerouyn

I've been playing on and off since launch and performance has improved remarkably.

I'm almost never stuck in infinite loading screens now and can go into Cyrodiil without guaranteed crashing.

When I do crash now I think it's actually my machine rather than the game. I had to downgrade a few years ago and my new graphics card isn't great. When I crash now it's almost always when my character is turning. Or sometimes when accelerating on a mount. Seems more likely that's a function of my machine struggling with the increased demand for graphics processing than a problem with the game client or server.

Also never forget that addons can be epic performance killers.

Ermiq

You know, I've played 2500 hours and I don't actually remember ESO crashing. I remember infinite loading screens, poor performance in certain areas, lags and skills not firing (could be my Internet by the way), but I don't remember crashes. Sincerely.

Stebarnz

Top notch crown store though

Long ago I stopped caring as I was getting frustrated, when you accept they either cant fix or wont fix and if you don't like it then move along to another game its a choice, your frustration levels drop.

ArchMikem

Because real issues take longer.

Asys

ArchMikem wrote: »

Because real issues take longer.

/Facepalm

Ackwalan

I hope update 25 is going to fix a lot of this stuff. It would be very disappointing to re-downloadl the entire game(about 3 days for me), only to end up with the same problems we have now.

jircris11

iaminc wrote: »

With all the ridiculous nerfs buffs and tweaks we see on patch notes why are actual in game issues not fixed?

Game crashes
Blue screens
Non firing skills
Unable to travel to certain instances without crashing ( cloudrest mostly)
Adds spawning in walls
Lag
Proc sets that don’t proc

There’s literally so many more but these are some that I’ve seen first hand , maybe stop looking at things like bloody name plates and look at what’s happening inside your game?

Would love to see the stuff others have encountered below.

This can also be due to current console limitations and sonys STUPID restrictions on patches. Trust me I had to jump through flaming hoops to push a patch on an indie game a couple years back. As for not fixing the issues, the team us divided up, content,combat,general bugs, console bugs and crown store.

Granicus

Simply because there is no profit in fixing old chronic issues that so many have accepted by continuing to sub and buy new content. They are not frustrated by these problems. You’d have to play the game to be frustrated.

Neoealth

Granicus wrote: »

Simply because there is no profit in fixing old chronic issues that so many have accepted by continuing to sub and buy new content. They are not frustrated by these problems. You’d have to play the game to be frustrated.

There is probably some truth in that statement. Either that or they won't admit they are unable to fix the ancient bugs. Both possibilities suck.

Kombinator

Never had any of these outside of when i was experimenting with addons, but that doesn't really count. I mean addons are not ZOS's creation, and they are not responsible for their side effects.

What i did had is random silent disconnect. Though it's easy to recognize considering, that nobody moves, and objects don't load. It happened like 3 times in 2 months. So i would say it's not in the game-breaking category.

Septimus_Magna

iaminc wrote: »

With all the ridiculous nerfs buffs and tweaks we see on patch notes why are actual in game issues not fixed?

Game crashes
Blue screens
Non firing skills
Unable to travel to certain instances without crashing ( cloudrest mostly)
Adds spawning in walls
Lag
Proc sets that don’t proc

There’s literally so many more but these are some that I’ve seen first hand , maybe stop looking at things like bloody name plates and look at what’s happening inside your game?

Would love to see the stuff others have encountered below.

Some points are client side issues which are difficult to solve, I havent had a single crash or blue screen with the PC that I build in 2018.

Skills not firing and lag are probably caused by server issues, often only during prime time. Its difficult to say if this is a hardware or software related issue on ZOS' side. High ping and a slow connection can also be caused by your internet provider.

Ive never had issues with porting to Cloudrest, add rarely spawn in walls and my proc sets seem to be working reliable.

These real issues are quite subjective tbh, maybe its due to the fact that I mostly stick to PVE these days.

AgaTheGreat

Septimus_Magna wrote: »

iaminc wrote: »

With all the ridiculous nerfs buffs and tweaks we see on patch notes why are actual in game issues not fixed?

Game crashes
Blue screens
Non firing skills
Unable to travel to certain instances without crashing ( cloudrest mostly)
Adds spawning in walls
Lag
Proc sets that don’t proc

There’s literally so many more but these are some that I’ve seen first hand , maybe stop looking at things like bloody name plates and look at what’s happening inside your game?

Would love to see the stuff others have encountered below.

Some points are client side issues which are difficult to solve, I havent had a single crash or blue screen with the PC that I build in 2018.

Skills not firing and lag are probably caused by server issues, often only during prime time. Its difficult to say if this is a hardware or software related issue on ZOS' side. High ping and a slow connection can also be caused by your internet provider.

Ive never had issues with porting to Cloudrest, add rarely spawn in walls and my proc sets seem to be working reliable.

These real issues are quite subjective tbh, maybe its due to the fact that I mostly stick to PVE these days.

The OP is talking about Playstation 4

xxthir13enxx

Long story short...
Would if they Could

So we’ll have to wait n see if the upcoming Fresh Reinstall fixes anything
If not...
Than wait for PS5
If not...than delete

Maiyu93

I think the Devs truly do want their game to work as smoothly as the rest of us, an incredible amount of work goes into new content and updates, but one has to think in 2020 it's hopeless now. Seems we get new issues after every patch

mayasunrising

Kalante wrote: »

the game has gone downhill

krachall

I don't say this as an insult or to be flippant but I think the true answer is they are not competent enough to fix these problems. If you look at some of the persistent problems that they've deployed several "fixes" for that remain unfixed, I think it's safe to say that the ZOS coders don't have the skill to fix their game.

And we players have become so used to the constant errors that we don't even notice them any more.

Here's the first few minutes from when I logged in today.

Login attempt
Error: you are not connected to the internet. (Yes, I am)
Login attempt again
Error: that account is already logged in (How did I log in when I was supposedly not connected to the internet?)
Login complete. Log into Rimmen.
Mount and run to crafting stations. Run on top of horse.
Get invite for random normal from friends. Failed to join group.
Invite again. That player is busy.
Bing! You're in group.
Queue for dungeon
wait...
wait...
wait...
wait...
Leave queue. Requeue.
wait...
wait...
wait...
BING! loading dungeon.

That's not an anomoly, that's a fairly common first few minutes in ESO and most of that has been around since I started playing 5 years ago. Everything except the broken login, which they "improved" last year.

EDITED: I think another glaring example of lack of competence is ZOS's demonstrated inability to balance their game. I get that MMOs make tweaks to skill and gear every patch as the game progresses, but those are tweaks -- not the massive, absurd swings we've seen in the last 6 months. I've been playing MMOs for 20 years and have never seen a legacy skill or item nerfed by 70% after 5+ years. That's unheard of and a clear indicator that the development team is in over their heads.

Maybe it's lack of budget but I'm guessing ZOS isn't hiring the skill level needed to maintain the game.