Greymoor: PS4 Community Deserves Better

volkeswagon

Is there any update on when we can pre-ordee Greymoor on ps4?

LukosCreyden

I'm curious about this too. @ZOS_GinaBruno , any news on PS4 pre-ordering?

ApostateHobo

I would also very much like to know when greymoor will be available for us. It's halfway through April with absolutely no news.

Elsonso

ApostateHobo wrote: »

I would also very much like to know when greymoor will be available for us. It's halfway through April with absolutely no news.

Sony, who I am assuming is responsible for this, has the entire month of May to decide.

Royaji

Elsonso wrote: »

ApostateHobo wrote: »

I would also very much like to know when greymoor will be available for us. It's halfway through April with absolutely no news.

Sony, who I am assuming is responsible for this, has the entire month of May to decide.

More like ZOS has just one month left to fix the most glaring issues with their game and convince Sony that their game is no longer causing crashes, laggy menus and a whole other slew of technical issues.

Ingenon

Elsonso wrote: »

Sony, who I am assuming is responsible for this, has the entire month of May to decide.

Sony is offering Pre-Orders for other games here: https://store.playstation.com/en-us/grid/STORE-MSF77008-9_PS4PREORDERS/1

Notice that Greymoor is not listed. I suspect both ZOS and Sony know who is responsible, but we do not.

Nomadic_Atmoran

Pink_E_808 wrote: »

Not trying to stir the pot, but why the outrage about the pre-order for ps4 not being available yet? I tried to understand by reading/skimming comments, but I'm still a little confused. We on ps4 know that it WILL come soon after the other platforms like usual, why does it matter if we can't pre-order at the same time? Is there some irl race to get it or something? If ZOS has to keep a few things under their hat to work with SONY, then so be it.

It has never come later than other platforms so either you don't play on PS4 or you just don't know what you're talking about.

Ingenon wrote: »

Elsonso wrote: »

Sony, who I am assuming is responsible for this, has the entire month of May to decide.

Sony is offering Pre-Orders for other games here: https://store.playstation.com/en-us/grid/STORE-MSF77008-9_PS4PREORDERS/1

Notice that Greymoor is not listed. I suspect both ZOS and Sony know who is responsible, but we do not.

Sony allowed the last update through with no issues. I find it strange that they would withhold a major update that they can cash in on. But unfortunately neither company is answering questions regarding this. And the closer we get to release the more it looks like PS4 players could potentially be missing out on the Chapter.

Hotdog_23

https://help.elderscrollsonline.com/app/answers/detail/a_id/49267/p/1

Best answer we have right now.

LeHarrt91

Hopefully we will get some news next week when PTS goes Live.

Nord_Raseri

As I've said before(don't remember which post though) ESO official twitter said no pre order for greymoor on ps4 at all. We will get pre order bonuses within a limited time when greymoor comes out. Sony has also advertised Greymoor so it looks like there is not a hold on it on Sony's end.

Elsonso

Ingenon wrote: »

Elsonso wrote: »

Sony, who I am assuming is responsible for this, has the entire month of May to decide.

Sony is offering Pre-Orders for other games here: https://store.playstation.com/en-us/grid/STORE-MSF77008-9_PS4PREORDERS/1

Notice that Greymoor is not listed. I suspect both ZOS and Sony know who is responsible, but we do not.

My point was that, if there was something going on where Bethesda (the publisher) and Sony (the store) had not come to an agreement on the pre-order, they have a whole month, plus the remainder of April, to sort it out.

As for who is to blame, I will go with the standard logic that suggests that Bethesda was able to negotiate pre-orders on every platform except for PS4. This implies that there is something on the Sony side that soured the milk. I can't imagine what that is, but it is hard for me to believe that Bethesda (or ZOS) would intentionally do a "no soup for you" act on PS4.

CassandraGemini

Elsonso wrote: »

Ingenon wrote: »

Elsonso wrote: »

Sony, who I am assuming is responsible for this, has the entire month of May to decide.

Sony is offering Pre-Orders for other games here: https://store.playstation.com/en-us/grid/STORE-MSF77008-9_PS4PREORDERS/1

Notice that Greymoor is not listed. I suspect both ZOS and Sony know who is responsible, but we do not.

As for who is to blame, I will go with the standard logic that suggests that Bethesda was able to negotiate pre-orders on every platform except for PS4. This implies that there is something on the Sony side that soured the milk. I can't imagine what that is, but it is hard for me to believe that Bethesda (or ZOS) would intentionally do a "no soup for you" act on PS4.

I don't think anybody here believes that. It is much more likely that the gazillion crash reports Sony must have received in a certain timeframe from November 2019 to around February 2020 have led them to be very careful with this product and to not allow any pre-orders for further content for the time being. I don't believe that'll change, either - we probably won't be able to pre-order at all, like someone else said already. We'll just have to wait and see what exactly happens, I guess.

Edited for clarity.

Elsonso

CassandraGemini wrote: »

I don't think anybody here believes that. It is much more likely that the gazillion crash reports Sony must have received in a certain timeframe from November 2019 to around February 2020 have led them to be very careful with this product and to not allow any pre-orders for further content for the time being. I don't believe that'll change, either - we probably won't be able to pre-order at all, like someone else said already. We'll just have to wait and see what exactly happens, I guess.

Edited for clarity.

Well, whether they believe or not, it is not uncommon for someone to go off on a ramble about this sort of stuff. I am sure that a lot of it is rhetoric, but one is never sure.

I have heard nothing (not that I would), but Sony could be blocking pre-orders due to ESO quality problems (crash reports). I do question this because it sounds like player fantasy. Players having problems do have a tendency to project their problems onto the larger population, then draw conclusions based upon that. Putting Sony up as the defender of the players against ZOS quality would be a natural conclusion to that. That does not make it false, but it does make me cautious.

If that is the case, and ESO is blocked due to crash reports, then I would expect that PS4 players will not be getting Greymoor with the rest of us. This would not be the first time a PlayStation rollout was delayed because of problems getting a game to run on their platform. (Edit: it is possible that ESO has grown to the limit of what PS4 can handle, just as what happened with Skyrim and PS3)

CassandraGemini

Elsonso wrote: »

CassandraGemini wrote: »

I don't think anybody here believes that. It is much more likely that the gazillion crash reports Sony must have received in a certain timeframe from November 2019 to around February 2020 have led them to be very careful with this product and to not allow any pre-orders for further content for the time being. I don't believe that'll change, either - we probably won't be able to pre-order at all, like someone else said already. We'll just have to wait and see what exactly happens, I guess.

Edited for clarity.

I have heard nothing (not that I would), but Sony could be blocking pre-orders due to ESO quality problems (crash reports). I do question this because it sounds like player fantasy. Players having problems do have a tendency to project their problems onto the larger population, then draw conclusions based upon that. Putting Sony up as the defender of the players against ZOS quality would be a natural conclusion to that. That does not make it false, but it does make me cautious.

Well, yeah, I can see how you'd think that since you're on PC and haven't experienced the situation firsthand. But I can assure you the crashing we had for months was by no means a small-scale thing that only some players on the forums were complaining about. Zone chat and all my guild chats were regularly full of people mentioning how they had blue screened again. It wasn't even tied to some specific activities, even though I think it was worse during trials and probably in Cyro, but you could very well just blue screen while doing some overland questing, or even while flower-picking, if you had been logged in for long enough at that point. It really was bad.
Sure, we don't have any tangible numbers for how many players experienced how many blue screens during that time, but after what I've seen I wouldn't be surprised if that was the reason we don't get to pre-order. But of course, you're right in saying that it is just speculation on my part as well.

Elsonso

CassandraGemini wrote: »

Elsonso wrote: »

CassandraGemini wrote: »

I don't think anybody here believes that. It is much more likely that the gazillion crash reports Sony must have received in a certain timeframe from November 2019 to around February 2020 have led them to be very careful with this product and to not allow any pre-orders for further content for the time being. I don't believe that'll change, either - we probably won't be able to pre-order at all, like someone else said already. We'll just have to wait and see what exactly happens, I guess.

Edited for clarity.

I have heard nothing (not that I would), but Sony could be blocking pre-orders due to ESO quality problems (crash reports). I do question this because it sounds like player fantasy. Players having problems do have a tendency to project their problems onto the larger population, then draw conclusions based upon that. Putting Sony up as the defender of the players against ZOS quality would be a natural conclusion to that. That does not make it false, but it does make me cautious.

Well, yeah, I can see how you'd think that since you're on PC and haven't experienced the situation firsthand. But I can assure you the crashing we had for months was by no means a small-scale thing that only some players on the forums were complaining about.

Just to set the record straight, I do have ESO on PS4 and have played the game there. This year, even. It is not my main platform, though, and currently it is uninstalled because I needed the space.

Nomadic_Atmoran

Sony expects the update when its ready. They have an entire page dedicated to it on their playstation website. This narrative about Sony holding the update hostage over performance issues is just the result of an overactive imagination. There is no evidence that the lack of a pre-order is due to crashes.

AgaTheGreat

Nomadic_Atmoran wrote: »

Sony expects the update when its ready. They have an entire page dedicated to it on their playstation website. This narrative about Sony holding the update hostage over performance issues is just the result of an overactive imagination. There is no evidence that the lack of a pre-order is due to crashes.

There's no evidence that it isn't either.

ZOS_FelipeF

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Hallothiel

Was wondering about this, and if the delay was in fact due to appalling performance on PS4 earlier this year (& believe me it was atrocious), the fact that performance has generally improved (don’t shout me down; I pvp and have not had the blue screen crashes in quite a while & the lag is better) should mean that the pre-order can go ahead?

If Sony have concerns about the state of the game, then why are they letting it be sold at all?

Elsonso

Hallothiel wrote: »

Was wondering about this, and if the delay was in fact due to appalling performance on PS4 earlier this year (& believe me it was atrocious), the fact that performance has generally improved (don’t shout me down; I pvp and have not had the blue screen crashes in quite a while & the lag is better) should mean that the pre-order can go ahead?

If Sony have concerns about the state of the game, then why are they letting it be sold at all?

That last statement is basically why I consider this whole quality thing to be just the latest forum conspiracy theory. We don't know why PS4 is not offering a pre-order. Bethesda obviously wants pre-orders. The other platforms that ESO runs on have pre-orders available. The obvious conclusion is that this decision rests with PSN/Sony, not ZOS/Bethesda. That is speculation based on odds, not facts, because the reason why is not even close to being clear.

Nomadic_Atmoran

AgaTheGreat wrote: »

Nomadic_Atmoran wrote: »

Sony expects the update when its ready. They have an entire page dedicated to it on their playstation website. This narrative about Sony holding the update hostage over performance issues is just the result of an overactive imagination. There is no evidence that the lack of a pre-order is due to crashes.

There's no evidence that it isn't either.

Nice Argument from Ignorance you got there.