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Login and Crown issues

Any suggestions welcome!
Firstly I have an ESO issue. I've been an ESO member for about 4 months (maybe longer I don't remember for sure), I noticed this month that I didn't receive my ESO monthly Crowns, it's quite possible (perhaps likely) that I have never received any. What do I do about this?
So I went to the support page to try to open a ticket on this issue but I can't Login. I entered my correct account name and password on that page, clicked Login but nothing happens, no messages, no nothing, I've tried many times but it does nothing so I can't get past that page so I can't open a ticket.
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