so about that update on the Undaunted event being cancelled...

Myoune

So many people in chat zone, selling their opal motiv...
Other speaking happily that they got their second berry...

And I m here, still hopping some news from Zo$ about the event/tickets/rewards/eu-server issues/fixes

Tommy_The_Gun

ZOS_GinaBruno wrote: »

We're still discussing what the plan is. We'll post in that main thread as soon as we have something nailed down.

Since issue lies in group finder, and abvoisly as soon as event started most people started using it to get Event Tickets... how about adding Undaunted event rewards to Delves / Public Dungeons ?

I know the Undaunted are all about group dungeons, but since the servers could not handle it then maybe it is just what you need ? It would lower the load on group finder for sure. Besides, as far as I can tell, Undaunted have 1 daily quest that is delve - related.

Taloros

Give them time.

Yes, it was a stupid move to start this event despite the server problems.

But with the number of events this season, nobody will starve or suffer other harm due to one event being cancelled, either temporarily or permanently.

They admitted their mistake by cancelling the event. That's the first step to finding and implementing a solution.

Now, they need time to develop a good solution instead of a quick fix that'll break soon again anyhow.

Ackwalan

Back to binge watching Star Wars on Disney+.

KingMagaw

Too many i feel want to excuse incompetence.


Simply this has happened now 3 years in a row, this same event melting the game. Yet ZOS need more time to think of a solution?.

Likely they need more time to prep a PR statement to string more players along with empty promises. Game has spiralled downhill in simple performance for a long time now.

JadonSky

How about as redemption they just give everyone the Opal armor styles and the next seed for the indrik. Sounds fair to me.

caesarvs

A simple solution: just give all opal styles and all berries for free to everyone, so nobody gonna cares about having event or no...

molecule

KingMagaw wrote: »

Too many i feel want to excuse incompetence.


Simply this has happened now 3 years in a row, this same event melting the game. Yet ZOS need more time to think of a solution?.

Likely they need more time to prep a PR statement to string more players along with empty promises. Game has spiralled downhill in simple performance for a long time now.

+10 Awesomes

MajBludd

If we take long enough, everyone will forget and hopefully things will be peachy again -ZoS

KappaKid83

Follow the path of Final Fantasy 14. Have a team working on redoing the base code for the game and when it is almost viable take down this "1.0" version and launch the "2.0" "Realm Reborn" version on a completely new coding platform. The game sees longevity and still turns a massive profit.

Tabatha

They seem awfully nonchalant.

Alienoutlaw

the updated group finder was never stress tested, in fact it almost shut the game down on the PC EU server for a week after the DLC launch, this should have sent alarm bells ringing to ZOS to maybe not go ahead with the event as planed, almost everyone here on the forum knew the GF was not up to the stress of an event it barley coped with peak time server loads.
there was absolutely no reason at all this should of happened and the fact it was allowed to speaks volumes.

NoodleESO

This "new and improved" group finder has me a little worried for what is to come since we are in the first half of "performance improvement" changes.

Verbal_Earthworm

@ZOS_GinaBruno

https://www.bbc.co.uk/news/education-50418317

DrOuttaSight

Firstly, shouldn't they be a planned maintenance for this coming Monday?

To Patch fix the Activity Finder option, as it's a key player option to the ESO game?

Patch test the fix on the PTS FIRST before adding the patch to the main game servers.

In-fact Please consider testing ALL patch fixes on the PTS before adding them to the main games servers,
as it would save a lot of player grief, and suicides.

Here is an idea instead of the Undaunted event.
Change the image of the Dragon to Santa's slay, instead of Reindeers pulling the slay, use Indrik's that breath fire or Ice.

Then we get to kill Santa, every day, and the Indrik's.

or

A Witch Finder General Hunt Event.
Beef all the Witches up by making them harder to Kill by 4+ group of players.

Players must be grouped Before they can enter the Witch perimeter to kill the Witches.

SeaGtGruff

Remember Jim Carrey in The Cable Guy, where Matthew Broderick comes home and plays back his voice mail messages, and there are several messages from Jim Carrey? And as Matthew Broderick is listening to message after message after message with mounting incredulity and horror on his face, there comes a knock on his door, and it's Jim Carrey?

Enemy-of-Coldharbour

SeaGtGruff wrote: »

Remember Jim Carrey in The Cable Guy, where Matthew Broderick comes home and plays back his voice mail messages, and there are several messages from Jim Carrey? And as Matthew Broderick is listening to message after message after message with mounting incredulity and horror on his face, there comes a knock on his door, and it's Jim Carrey?

I would never watch anything with Jim Carrey in it.

Kingslayer513

Alienoutlaw wrote: »

the updated group finder was never stress tested, in fact it almost shut the game down on the PC EU server for a week after the DLC launch, this should have sent alarm bells ringing to ZOS to maybe not go ahead with the event as planed, almost everyone here on the forum knew the GF was not up to the stress of an event it barley coped with peak time server loads.
there was absolutely no reason at all this should of happened and the fact it was allowed to speaks volumes.

Bingo.

You gotta wonder what kind of management hell ZOS is in where they can publicly display these bumbling incompetencies over and over and OVER again without a complete team restructuring.

People complain about the programmers (who are undoubtedly interns and fresh college grads), but if the upper management is either unaware or doesn't care enough to change course despite every red flag and alarm bell going off, then it reeks of a systemic problem.

itsfatbass

I hope their PLAN is to fix the servers/dungeon finder once and for all so they don't have to do drastic things like cancel events. But I am weary.

Jeremy

okiav wrote: »

Dear ZOS, you have said the following regarding the cancellation of the Undaunted event:
"We know that the loss of this event is disappointing and frustrating, and we have begun discussing what to do in its place."
and later
"We are still discussing next steps, and will let you know as soon as we have a plan."

It would be awesome to learn something new on this... All I notice is silence on the matter so far...
I mean it's not like this fiasco was as unexpected as the spanish inquisition, is it?

Feel free to correct me if I'm wrong.

They seemed to be expecting it. They were all set to take it down and did so very very fast. I suspect the event was really just a test run in disguise to see if the changes to the activity finder fixed the problem. So they reskinned a bunch of monster sets and made an event that was very short so as to encourage a lot of players to use the activity finder all at once to see if it solved the issue or not. Obviously, it was the latter.

gepe87

Give then time.
Rushed decisions lead to failure.

Marolf

Patience is a virtue:)

NoodleESO

gepe87 wrote: »

Give then time.
Rushed decisions lead to failure.

yes another 3 years lets not rush this guys keep buying stuff in the crown store

okiav

ZOS_GinaBruno wrote: »

We're still discussing what the plan is. We'll post in that main thread as soon as we have something nailed down.

I appreciate a response but as a counter to this and also as a reaction to any who feel that ZOS should be given more time... my question would be time to do what exactly? You mean give ZOS time to come up with a solution to a problem that most experienced ESO players have a hard time seeing as unexpected?

True, I am not here since "the beta". That is because I heard ESO was a disaster at start. Only as I later heard it had significantly improved did I decide to give it a chance. The thing is, I have played TES games since TES 3: Morrowind and I just love the franchise because of its remarkable quality and attention to detail...

Someone pointed out they feel ZOS is being incredibly nonchalant. I agree with this. And, detail and quality rarely stem from being nonchalant.


So, again, while I sincerely admire the extensive effort Gina Bruno seems to be making in handling the PR side for ZOS team (I really hope the pay is worth it)... could someone please give us an ETA on when you'll decide upon a solution - as in if this weekend something is going to happen or not? I mean at this point I don't even know if I want to include ESO in my (this) weekend's activities or not...

Hanokihs

DrOuttaSight wrote: »

Firstly, shouldn't they be a planned maintenance for this coming Monday?

To Patch fix the Activity Finder option, as it's a key player option to the ESO game?

Patch test the fix on the PTS FIRST before adding the patch to the main game servers.

In-fact Please consider testing ALL patch fixes on the PTS before adding them to the main games servers,
as it would save a lot of player grief, and suicides.

Here is an idea instead of the Undaunted event.
Change the image of the Dragon to Santa's slay, instead of Reindeers pulling the slay, use Indrik's that breath fire or Ice.

Then we get to kill Santa, every day, and the Indrik's.

or

A Witch Finder General Hunt Event.
Beef all the Witches up by making them harder to Kill by 4+ group of players.

Players must be grouped Before they can enter the Witch perimeter to kill the Witches.

You can't stress test a feature thousands of players will access, on a test server that only hundreds will ever log in to.

They can piece things back together and apply patches all they want, but if the test environment is dry, they can't account for unexpected rain. We're the rain. It all came unglued again.

KappaKid83

okiav wrote: »

ZOS_GinaBruno wrote: »

We're still discussing what the plan is. We'll post in that main thread as soon as we have something nailed down.

I appreciate a response but as a counter to this and also as a reaction to any who feel that ZOS should be given more time... my question would be time to do what exactly? You mean give ZOS time to come up with a solution to a problem that most experienced ESO players have a hard time seeing as unexpected?

True, I am not here since "the beta". That is because I heard ESO was a disaster at start. Only as I later heard it had significantly improved did I decide to give it a chance. The thing is, I have played TES games since TES 3: Morrowind and I just love the franchise because of its remarkable quality and attention to detail...

Someone pointed out they feel ZOS is being incredibly nonchalant. I agree with this. And, detail and quality rarely stem from being nonchalant.


So, again, while I sincerely admire the extensive effort Gina Bruno seems to be making in handling the PR side for ZOS team (I really hope the pay is worth it)... could someone please give us an ETA on when you'll decide upon a solution - as in if this weekend something is going to happen or not? I mean at this point I don't even know if I want to include ESO in my (this) weekend's activities or not...

The first paragraph is exactly our sentiment, what are we giving you patience and time for? Nothing has been fixed in all of the "patience and understanding" time that has been asked of us, why should we think more time is going to do anything.

Idinuse

gepe87 wrote: »

Give then time.
Rushed decisions lead to failure.

Hmm. They've literally have had two years now. If nothing else Rich's post after last years Undaunted debacle is, well, one year old pretty soon.

How much time would you consider this needs?

KingMagaw

On the testing of new patches and DLC's on PTS.


Players are well aware, they pay for the game. Many who log onto the PTS do so to get, tips and tricks on the new content to capitalise on themselves when it goes LIVE.

It is a misconception that players are willing to pay for the game, pay to subscribe, log onto the PTS to do testing, fill in reports, document bugs then hand them to ZOS. Basically paying ZOS for the privilege of beta testing content that ZOS neglects to test. This is from my experience over 5 years.

It started like this, but when ZOS blantantly insulting these testers over the years with neglect and incompetent decisions, this has nearly all stopped, from the people i know, play with and in many discords. It was raised years ago why not give these testers something, ZOS mulled it over and gave nothing so it died.

@ZOS_GinaBruno was part of these conversations over the years.

It is truly a shame, from my perspective, that ESO has steadily declined in performance. It has had a solid support from the player base since launch.

gepe87

NoodleESO wrote: »

gepe87 wrote: »

Give then time.
Rushed decisions lead to failure.

yes another 3 years lets not rush this guys keep buying stuff in the crown store

They have no clue how to fix that stuff. Its impossible without a major update/code rewriti ng. It wasnt planned that ESO would have such popularity and now it has life support.
At this point they prefer lose players than invest in new servers for a 5 yo game.

BackAndAngry

Just drop the armor and weapon reskins on daily rewards and call it a day