Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
Over 3 months has passed, no agent has responded to my ticket.
I’ve had to make multiple tickets, as no agents respond to the previous tickets, as the tickets seem to ‘close’ a week or so after being opened (even though I respond to the automated response within the set time). I decided to make yet another ticket because I never received a response to a ticket I submitted 2 months prior to the new ticket. I received the automated response for the new ticket, and I have responded to the ticket.
Reference # 191002-004212
Thanks.