Edited by Gojov on August 18, 2019 1:52PM
I'm posting this on behalf of a friend that doesn't have a forum account. She plays on PC-EU and her UserID is @Kyoko-Kaname
"Hi ! So for one week i haven't been able to talk in any chats; whisper, group, zone, say; i cant access my guild's bank, i cant buy anything from traders and i cant trade with other players. After searching online i found that, somehow, my account had been flagged with a 'social ban'. But i didn't spam, or be anti-social in any way, i don't use mail addons and i still seriously have no idea how my account was flagged.
But that was nearly 7days ago, i have submitted in game tickets from EU-PC, politely explaining my situation, then i have waited.. and waited.. and waited... and nothing ! No email, response or even notification to say i was even 'social banned'.
I just want this resolved, so i can go about my business in tamriel!
I'm a long term player and have people who can vouch that I'm not a bad egg, Please help me !
Well, thanks, Kyoko ! "