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• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
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Ticket 190611-000968 - Can I please get this ticket properly reviewed
Dusk_Coven
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@ZOS_GinaBruno I am trying to report and get some confirmation on a glitch that could potentially be an exploit.
I have honestly tried to keep this issue with Customer Service but I think it is more than fair that they got three attempts already.
So far from Customer Service I have
-one response that is completely on another topic
-one canned response about the topic but doesn't address the issue
-one response that contains incorrect information on top of not addressing the issue
If I had my tinfoil hat on I'd say the agents were trying to ensure they have a job to do by making sure this ticket never gets closed.
I really don't want to be accused of exploiting something if it does get discovered later on.
Edited by Dusk_Coven on June 23, 2019 8:24AM I have honestly tried to keep this issue with Customer Service but I think it is more than fair that they got three attempts already.
So far from Customer Service I have
-one response that is completely on another topic
-one canned response about the topic but doesn't address the issue
-one response that contains incorrect information on top of not addressing the issue
If I had my tinfoil hat on I'd say the agents were trying to ensure they have a job to do by making sure this ticket never gets closed.
I really don't want to be accused of exploiting something if it does get discovered later on.
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Dusk_Coven✭✭✭✭✭
✭✭✭Today I finally got a customer service reply indicating that they did check my account and verified that there is no glitch.
I am not completely confident of this answer but I will save the email chain and consider the ticket closed.0