LOG IN QUEUE

Trueblue

see 11:48 from almost 20 min... ESO Plus...

ahrimar

25 min que.... Zenimax.... u failed too much... its imposible to play with our guild friends.... i dont want to farm flowers.. kill donkeys etc... i want to RAİD... ZENİMAX....... DO U HEAR ME... DO U HAVE BRAİN? FU.... all..

Ryath_Waylander

LawzJ wrote: »

One hour stuck here...

That looks a S***load better than this ....

Cos this is the end result of my last 6 Queue attempts. Counts, freezes and then this. Moerse, i'm on over an hour of total queue time now. Thanks a bunch ZOS.

dtsharples

26 mins in queue.
At 20mins I get a 'Failed to join' message - and the log-in screen then just freezes on a photo of the dragon with no actual log-in.
Restart the game.
21mins queue.
At 19 mins 'Failed to join' message again.
Restart the game.
21 mins queue.
At 18mins 'Failed to join' message and no log-in screen....

Really enjoyable experience - keep up the good work!

FlyingSwan

Awful service in paid for, subscription game.

ZOS breach EU 'fit for purpose' laws here, there's no doubt about this, as you can't access a paid for service. I've just raised a ticket to cancel my sub.

Smellfire

29 minute queue now.

That is not acceptable.

dannyv

Go fix the real problem! It's ashame you're having people (some of whom even pay monthly subscription fees) wait in a queue for half an hour until they can use the product they paid for. Shouldn't be that difficult to get some extra server capacity. Maybe you should grant your devs and sysops some time to spend on quality and not just pumping out new feature. *heavy breathing*

necropola

1. Exit/Kill the ESO client
2. Adjust "%USERPROFILE%\Documents\Elder Scrolls Online\live\UserSettings.txt"

   SET LastPlatform "Live"
   SET LastRealm "NA Megaserver"
   

3. Relaunch the client and invade NA.

kinguardian

Since summerset I have had to wait logging in. It varies from 10min to mostly half an hour and sometimes 45min

What does putting a timer in help? Does it make it better?

Universe

20 minutes queue today.
I read forum discussions, maybe all of them

Valion

20 minutes of waiting time each log in to a game I paid a total of over 1000,- € for, up until now?
Unacceptable.

And please, don't tell us it's because of increased player numbers.
I really think you stripped down the server capacities in the beginning of 2019.
Or maybe after five rented years?

Caran

Subscription cancelled (I have not been able to log in for hours now). I will now try every day as f2p and if there are no queues any more for a couple of days, I will re-sub. But maybe cancelling my sub sends a very tiny message to Zenimax.

FlyingSwan

Caran wrote: »

Subscription cancelled (I have not been able to log in for hours now). I will now try every day as f2p and if there are no queues any more for a couple of days, I will re-sub. But maybe cancelling my sub sends a very tiny message to Zenimax.

I have to say, ZOS cancelled and refunded my sub & Elswyr within 30 mins of me raising a ticket on this matter. I think they are very aware that they need to respond appropriately to this issue.

Caran

FlyingSwan wrote: »

Caran wrote: »

Subscription cancelled (I have not been able to log in for hours now). I will now try every day as f2p and if there are no queues any more for a couple of days, I will re-sub. But maybe cancelling my sub sends a very tiny message to Zenimax.

I have to say, ZOS cancelled and refunded my sub & Elswyr within 30 mins of me raising a ticket on this matter. I think they are very aware that they need to respond appropriately to this issue.

Good thing I have not yet bought Elswyr - was about to do so this day or tomorrow - but not now.

Norg

You make a lot of effort bringing new players to the game, but you have not taken care of the server capacity. and now players, including those who pay for the game, cannot log in.
it's called greed.

I can wait even 20 minutes, but now it takes hours. the queue just stops working - the time count stops and nothing happens. this is realy unacceptable.

Isteris

so i get the need to queue even as a paying eso+ member but ZOS you are really taking the ~~~~ when you give me a broken Queue system that stops counting down and kicks me for inactivity, do you want us to stay as paying members or do you just care one way or the other?

Isteris

Isteris wrote: »

so i get the need to queue even as a paying eso+ member but ZOS you are really taking the ~~~~ when you give me a broken Queue system that stops counting down and kicks me for inactivity, do you want us to stay as paying members or do you just care one way or the other?

not care that should be.

FlyingSwan

Caran wrote: »

FlyingSwan wrote: »

Caran wrote: »

Subscription cancelled (I have not been able to log in for hours now). I will now try every day as f2p and if there are no queues any more for a couple of days, I will re-sub. But maybe cancelling my sub sends a very tiny message to Zenimax.

I have to say, ZOS cancelled and refunded my sub & Elswyr within 30 mins of me raising a ticket on this matter. I think they are very aware that they need to respond appropriately to this issue.

Good thing I have not yet bought Elswyr - was about to do so this day or tomorrow - but not now.

Yes, this is definitely NOT a game to pre-purchase anything, or buy long-terms subs, it just goes from bad to worse and you need to be able to get out of the game quickly if the need arises.

I think it's sad really, I've supported ESO since beta, but this year has been bloody awful on the EU server, worse experience than a F2P game.

necropola

I don't think that the minor discount when subscribing for more than a month is enough "payment for the amount of unjustified trust". On the other hand having the craft bag makes playing ESO a lot more enjoyable. So when I want to play, I buy a 1 month sub and cancel it immediately.

Sadly the remainder of this month's sub will entirely consist of logging in at off times, getting/spending event tickets and visiting the stable to increase my riding skills. On the other hand this leaves a lot of time to play something else.

FlyingSwan

necropola wrote: »

I don't think that the minor discount when subscribing for more than a month is enough "payment for the amount of unjustified trust". On the other hand having the craft bag makes playing ESO a lot more enjoyable. So when I want to play, I buy a 1 month sub and cancel it immediately.

Sadly the remainder of this month's sub will entirely consist of logging in at off times, getting/spending event tickets and visiting the stable to increase my riding skills. On the other hand this leaves a lot of time to play something else.

I've gone nearly full time to BDO now. It's refreshingly different to find a game that seems to be managed in a slick way (first impressions anyway).

azazelnemes1sb16_ESO

This is ridiculous and i'm quite annoyed that i've paid for eso+ and have to deal with this ***. waiting 18 minutes to get in is crazy as it is, but getting disconnected from the server and having to wait another 18 is just infuriating.

Androconium

ZOS_GinaBruno wrote: »

Please see this thread for more information: https://forums.elderscrollsonline.com/en/discussion/467833/server-login-queue-turned-on-for-pc-eu-april-10

That discussion has been closed.
It should have been stickied, embarrassingly at the top of the screen.

@ZOS_GinaBruno

Delpi

At least I would appreciate an ETA for the new server improvement if it exists.

MikaHR

FlyingSwan wrote: »

necropola wrote: »

I don't think that the minor discount when subscribing for more than a month is enough "payment for the amount of unjustified trust". On the other hand having the craft bag makes playing ESO a lot more enjoyable. So when I want to play, I buy a 1 month sub and cancel it immediately.

Sadly the remainder of this month's sub will entirely consist of logging in at off times, getting/spending event tickets and visiting the stable to increase my riding skills. On the other hand this leaves a lot of time to play something else.

I've gone nearly full time to BDO now. It's refreshingly different to find a game that seems to be managed in a slick way (first impressions anyway).

ESO worked fine when there was small number of players playing it too

FlyingSwan

MikaHR wrote: »

FlyingSwan wrote: »

necropola wrote: »

I don't think that the minor discount when subscribing for more than a month is enough "payment for the amount of unjustified trust". On the other hand having the craft bag makes playing ESO a lot more enjoyable. So when I want to play, I buy a 1 month sub and cancel it immediately.

Sadly the remainder of this month's sub will entirely consist of logging in at off times, getting/spending event tickets and visiting the stable to increase my riding skills. On the other hand this leaves a lot of time to play something else.

I've gone nearly full time to BDO now. It's refreshingly different to find a game that seems to be managed in a slick way (first impressions anyway).

ESO worked fine when there was small number of players playing it too

I would say 'touche', but I was very careful to say 'managed', not works/performs. The management of ESO has been poor since release (and likely well before this), and it's that ongoing weak management that we are seeing the effects of in 2019.

Universe

Game of Thrones Season 8 Episode 1 is available!
If you're stuck in queue, you can watch this awesome TV series instead of playing ESO

BlizzySnowolf

Was in a 25 minute long queue last night... sure am wondering if they are thinking of something to not have those queues in the future... For now we just have to deal with it i suppose.

Cambruin

Recently, we’ve seen a massive influx of players to ESO especially on the PC-EU server. This influx of players has resulted in some server performance issues for our players on the PC-EU megaserver, especially during prime-time hours.

I love this. This is marketing at it's finest. Try to turn a negative into a positive. The servers suck. That's the negative. So let's spin this into 'the game is so extremely popular our server infrastructure cannot handle the load'. Who cares what the reason is. The infrastructure has been sub-par for months. I couldn't care less abut what excuse you come up with, I'm not getting the service I paid for.

I'm actually looking at ways to challenge the subscription fee I paid for with Mastercard and I suggest everyone to do the same.

Imperial_Voice

vesselwiththepestle wrote: »

bzz86 wrote: »

For me it says Approx wait time: 30 seconds... and like that for the past 5 minutes ;-)

The same.

Unsubbing now.

Byeeeee

Aurrynthea_Drake

Mathius_Mordred wrote: »

Is there a priority for ESO+ members?

Nope