Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Not Getting PC Support
Dear
@ZOS_GinaBruno and
@ZOS_JessicaFolsom
One of my alt accounts is not getting authorization emails, so I am unable to login either the web site account page or the game itself. Here are the Indent numbers:
[Incident: 190330-002516]
[Incident: 190404-004362]
(Incident: 190404-004362)
Anyone else have this issue?
This is the 3rd day thus far, I am losing my daily rewards on that account, event tickets, and other items because I am unable to log in.
Thanks for read this.