Fatal Error. (Error 6)

Alice_Fear

Hello. After the upgrade, I can not start the client. Help please, who faced this.
Sincerely.



====================================================================
eso encountered a fatal error. (Error 6)
Description: Client Fatal Error
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.4.3.7.1753439
branch = live
client.executablebits = 64
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2019-03-12T17:46:16.828+02:00
client.timestamp = 2019-03-12T17:46:18.022+02:00 -frme 0-
computer.name = DESKTOP-IMI2CAV
computer.user = Dmitry
cpu.arch = 9
cpu.count = 8
cpu.level = 6
cpu.type = 8664
data.dir = /Games/Steam/steamapps/common/Zenimax Online/The Elder Scroll
exe.buildnum = 1753439
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 6
fe.descrip = Client Fatal Error
gfx.description = 21.21.13.7654
gfx.deviceid = 5019.939661226.162
gfx.driver = NVIDIA GeForce GTX 960M
gfx.vendorid = 4318
mem.system_physical = 8019
os.osbits = 64
os.platform = windows
os.version = 10.0.17134.
ptime = 1402
reportfield.ver = 3
version.major = 4
version.patch = 3
version.subpatch = 7

Dragonnord

Instructions from TESO Support for Fatal Errors 6, 11 and 12:

https://help.elderscrollsonline.com/app/answers/detail/a_id/2421/~/what-do-i-do-if-i-get-fatal-error-6%2C-fatal-error-11%2C-or-fatal-error-12-
 

Alice_Fear

Dragonnord wrote: »

Instructions from TESO Support for Fatal Errors 6, 11 and 12:

https://help.elderscrollsonline.com/app/answers/detail/a_id/2421/~/what-do-i-do-if-i-get-fatal-error-6%2C-fatal-error-11%2C-or-fatal-error-12-
 

Thanks, I'll try, but I've just repaired the launcher and it didn't help

Dragonnord

Alice_Fear wrote: »

Dragonnord wrote: »

Instructions from TESO Support for Fatal Errors 6, 11 and 12:

https://help.elderscrollsonline.com/app/answers/detail/a_id/2421/~/what-do-i-do-if-i-get-fatal-error-6%2C-fatal-error-11%2C-or-fatal-error-12-
 

Thanks, I'll try, but I've just repaired the launcher and it didn't help

You're welcome!

You still have some steps to follow, otherwise, you'll have to open a support ticket.

Good luck!