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Kicked now cant' log in

Shantu
Shantu
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Screen froze while in Cloudrest, game crashed, now for the last half hour the login fails. Rebooted computer twice. Can log into the forums but when trying to log into my account I get a "Connection timed out" message. This has never happened before. Connection is usually very stable. Any ideas?
  • ZOS_Bill
    ZOS_Bill
    admin
    For anyone currently getting the error "Login Error: Login Timeout" when logging in, the first thing to do is run through the troubleshooting in the help article below.

    What do I do if I get an error stating "Login Error: Login Timeout" when logging into The Elder Scrolls Online?

    If you still have issues after doing so, and the servers are up, please start a ticket with customer support for further help.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Shantu
    Shantu
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    FWIW, I did look at those trouble shooting steps. When I got to "Forward the game ports" (like the average person is going to know how to check and configure ports in a router?), I just said "Yeah, right." So I submitted a ticket to customer support. I just shut things down and did something else. When I got up the next morning I could log in just fine.

    After I could log back in I heard customer support. They said this kind of login error usually resolves itself in a few hours to a day. Doesn't really explain much, but I guess they were right. :/
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