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My DLC says purchased in crown store but not collected please help!?
I bought the collectors edition but my DLC is missing. Stuff like the mount Bloodshadow Wraith Steed and non-combat pet Fledgling Gryphon, it says purchased in crown store but not collected. I have no in-game emails telling me I can collect them. I submitted a ticket to requesting support but I just received an auto-response email noting my issue and suggesting I ask on the forum. If you have any advice I'd really appreciate it
(I am using the EU megaserver)