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Used Crown Store Motif On Wrong Character :'(
m4keyourself
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Hello everyone, I just purchased the Scalecaller motif from the crown store and used it, but it turns out I was on the wrong character. :'( I meant to buy it and use it on my crafting character but instead I used it on my tank. I submitted a ticket to support in hopes that they can change it for me, but does anyone have any experience with this issue? Do you know if they have the ability to correct this for me? I'm pretty bummed out for being such a dummy. Thank you.
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Saturnana✭✭✭✭✭If this was your first request to have something changed and you've been as polite in your ticket as you were here, I don't doubt they'll be able to help you.
They've done so for others in the past. You may need to wait a bit for a response to your ticket though, as it's the holidays. @Saturnna | PC / EU
Nâmae Rin : Dragonknight | Dr Milodas Ra'Himo : Templar | Mira Motierre : Sorceress
Plays-ln-Puddles : Warden | Lady Neria : Dragonknight | Philadore : Nightblade
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"Ha! I do love it when the mortals know they're being manipulated. Makes things infinitely more interesting."
- Sheogorath1 -
BomblePants✭✭✭✭✭
✭Oh no that’s rubbish!! I recon they’ll help out... they’ve always been really helpful to me0 -
Enemoriana✭✭✭✭✭
✭✭✭✭✭I thought motif consuming a motif would allow you to use it on ALL your toons.
You can use it for outfits on all characters, but not for crafting.PC EU, @Enemoriana. Ru.
Houses: all sets crafting hub at Rosewine Retreat inn room, Erstwhile Sanctuary as actual Dark Brotherhood Sanctuary, Hunter's Glade as werewolf tavern (downstairs), Strident Springs Demesne as adventurer's house.
Wishlist: character slots, minstrel personality, molten war torte and white gold war torte recipes, Willowpond Haven, Kor and Hildegard houseguests, crown crates.1 -
starkerealm✭✭✭✭✭
✭✭✭✭✭Sylvermynx wrote: »
Only for the outfit system. For actually crafting it, you have to learn it on the right character.
Also, temper your expectations. Previous requests to fix this have gotten the response that Customer Support cannot "remove motif knowledge" from a character, meaning you may be stuck with this.0 -
Sylvermynx✭✭✭✭✭
✭✭✭✭✭Ah. Well.... I don't craft stuff like that. I just use some of the motifs cosmetically.0 -
witchdoctor✭✭✭✭✭
✭OP: do not get shocked/dismayed/surprised/upset if your initial response is/appears to be a canned response. (They always are). Respond nicely, a simple, 'I don't think you answered the issue' will do, and it will be bumped up to Tier 2, AKA, an actual human being.
Good luck!
@m4keyourself1