Psijic Quest not advancing

gddanielb16_ESO
Ticket #181106-000618
Date ticket Submitted: Nov 6, 2018 Have received no response to ticket.
Character affected: Galteth
Quest: "The Psijic's Calling" under "Guild"
Instruction: "Inspect the Psijic Map of Summerset"

Map found in inventory under "quest" tab. (This is about the 6th character I've done this quest on; no prior issues). Have the 9 psijic seals in inventory as expected.
"Right-click on map; use": no effect (Expected that small map would appear in upper left; large map in main area). Quest does not advance. Double-click on inventory item did not work either.

Attempts at resolution: Visited portal in Summerset: not there ... /reloadui; restarted ESO; rebooted; tried on successive days;

Last unsuccessful attempt: moments before posting
Please advise.
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