In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European PC/Mac megaservers are now available. Thank you for your patience!
We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.

Failed to login please contact support PLAYSTATION 4

Jake1576
Jake1576
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Anyone else getting this i do every time i try to play the banner says the PLAYSTATION network issues have been resolved so i think this is a problem that zos has to fix
  • therift
    therift
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    You ignored the other threads posted on this topic? Why?
  • Meesha1170
    Meesha1170
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    Yep, been trying for two hours.
  • The_Lusty_Maid
    Over two hours for me too ;/
  • LeeNordTank
    LeeNordTank
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    been trying for two hours also
  • weedgenius
    weedgenius
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    2 hours now we cannot log in on PS4 NA server. @ZOS_GinaBruno @ZOS_JessicaFolsom IS ANYONE OUT THERE?
    PS4 NA
    Better Homes & Gardens
  • therift
    therift
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    Considering that other games as well as YouTube, Hulu, Xbox Live, etc are all receiving reports of outages in North America, it appears this issue is completely out of Zeni's hands.
  • akl77
    akl77
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    weedgenius wrote: »
    2 hours now we cannot log in on PS4 NA server. @ZOS_GinaBruno @ZOS_JessicaFolsom IS ANYONE OUT THERE?

    Does ZOS has 24/7 helpdesk support?? Most likely not.
    Pc na
  • Shadow_Viper_vX
    Shadow_Viper_vX
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    More resources needs to be dedicated to server stability, restoring performance, fixing lag and fixing bug/glitches.

    I too can still no longer log in due to internal error
  • Siohwenoeht
    Siohwenoeht
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    Looks to be on several different games and websites as @therift posted... Don't jump zos just yet...
    "It is a lovely language, but it takes a very long time saying anything in it, because we do not say anything in it, unless it is worth taking a long time to say, and to listen to." - Treebeard
  • weedgenius
    weedgenius
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    akl77 wrote: »
    weedgenius wrote: »
    2 hours now we cannot log in on PS4 NA server. @ZOS_GinaBruno @ZOS_JessicaFolsom IS ANYONE OUT THERE?

    Does ZOS has 24/7 helpdesk support?? Most likely not.

    Sooo paying subscribers are just supposed to say "oh well" if the service they pay for goes down outside of the hours of 9am-5pm? Get a grip.
    PS4 NA
    Better Homes & Gardens
  • therift
    therift
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    Downdetector is lit with outage reports across the spectrum of web services. This isn't a Zeni problem. Hell, I can't watch YouTube right now - it's out.
  • weedgenius
    weedgenius
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    Looks to be on several different games and websites as @therift posted... Don't jump zos just yet...

    In lieu of ESO I've played two other PS4 games so far that require stable Internet connection with no connection issues whatsoever.
    PS4 NA
    Better Homes & Gardens
  • neverwalk
    neverwalk
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    Steam PC is down too, Youtube has being shut down too
  • therift
    therift
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    weedgenius wrote: »
    Looks to be on several different games and websites as @therift posted... Don't jump zos just yet...

    In lieu of ESO I've played two other PS4 games so far that require stable Internet connection with no connection issues whatsoever.

    Perhaps you share your solution with my roommate - Hulu just went down. Or my friend's son - hasn't been able to log in to Fortnite since 9pm tonight. Or figure out why YouTube is down.
    Edited by therift on October 17, 2018 2:38AM
  • Meesha1170
    Meesha1170
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    On their help page they posted they are looking into it as in about 20 minutes ago.
  • Pink_Violinz
    Pink_Violinz
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    More resources needs to be dedicated to server stability, restoring performance, fixing lag and fixing bug/glitches.

    I too can still no longer log in due to internal error

    Considering several websites are/were down, including youtube, I don't think this is Zenimax's fault.
  • weedgenius
    weedgenius
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    More resources needs to be dedicated to server stability, restoring performance, fixing lag and fixing bug/glitches.

    I too can still no longer log in due to internal error

    Considering several websites are/were down, including youtube, I don't think this is Zenimax's fault.

    Wow YouTube and ESO use the same servers? I had no idea.
    PS4 NA
    Better Homes & Gardens
  • SSlarg
    SSlarg
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    The Hamster is dead

    R.I.P. Hamster
    lol
    PS4 NA PSN - SSlarg
    Currently Looking To Buy:
    NoThInG
  • Shadow_Viper_vX
    Shadow_Viper_vX
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    More resources needs to be dedicated to server stability, restoring performance, fixing lag and fixing bug/glitches.

    I too can still no longer log in due to internal error

    Considering several websites are/were down, including youtube, I don't think this is Zenimax's fault.

    There are several game-breaking issues that have existed for YEARs that ZOS has yet to fix/address

    Thus my statement
  • therift
    therift
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    More resources needs to be dedicated to server stability, restoring performance, fixing lag and fixing bug/glitches.

    I too can still no longer log in due to internal error

    Considering several websites are/were down, including youtube, I don't think this is Zenimax's fault.

    There are several game-breaking issues that have existed for YEARs that ZOS has yet to fix/address

    Thus my statement

    You may be right, but your statement has nothing to do with dozens of web service companies suffering from service interruptions.
  • weedgenius
    weedgenius
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    therift wrote: »
    weedgenius wrote: »
    Looks to be on several different games and websites as @therift posted... Don't jump zos just yet...

    In lieu of ESO I've played two other PS4 games so far that require stable Internet connection with no connection issues whatsoever.

    Perhaps you share your solution with my roommate - Hulu just went down. Or my friend's son - hasn't been able to log in to Fortnite since 9pm tonight. Or figure out why YouTube is down.

    I can only guess you're not located in Northeastern US. Fortnite loaded for me with zero issue and no need for a "solution."

    Side note: ESO being down for 4 hours has me posting about Fortnite on these forums and now I wanna die
    PS4 NA
    Better Homes & Gardens
  • Meesha1170
    Meesha1170
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    Login error no longer appears but after it says loading for a couple seconds the sidebar goes blank and nothing happens.
  • Shadow_Viper_vX
    Shadow_Viper_vX
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    Meesha1170 wrote: »
    Login error no longer appears but after it says loading for a couple seconds the sidebar goes blank and nothing happens.

    Same for me

    Progress? Let's hope so
  • therift
    therift
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    weedgenius wrote: »
    therift wrote: »
    weedgenius wrote: »
    Looks to be on several different games and websites as @therift posted... Don't jump zos just yet...

    In lieu of ESO I've played two other PS4 games so far that require stable Internet connection with no connection issues whatsoever.

    Perhaps you share your solution with my roommate - Hulu just went down. Or my friend's son - hasn't been able to log in to Fortnite since 9pm tonight. Or figure out why YouTube is down.

    I can only guess you're not located in Northeastern US. Fortnite loaded for me with zero issue and no need for a "solution."

    Side note: ESO being down for 4 hours has me posting about Fortnite on these forums and now I wanna die

    Lol. Amazon streaming and YouTube back up, good job whatever you did, and no, not in the Northeast US.

    I'm glad I'm not in a Fortnite household. I could hear middle-schooler tears up and down the street
    Edited by therift on October 17, 2018 3:58AM
  • Meesha1170
    Meesha1170
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    Now it says the servers are temporarily down for maintenance.
  • Meesha1170
    Meesha1170
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    OMG I got in!!
  • Lasinagol
    Lasinagol
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    Think I need a hobby that is productive instead of digital farming, just doesn't fit on a resume.
    Edited by Lasinagol on October 17, 2018 4:08AM
    Altmer Supremist, filthy spell slinger since Nerevar was assasinated
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