lordrichter wrote: »Basically, ZOS does not respond to BUG reports, and there will be no response. The bug report is tossed onto the pile with the other bug reports and will be dealt with as the development team decides. (Don't worry, it will not be lonely ) There will be no response, other than what might appear in the patch notes. This is the way of the world.
Tagging Gina for this is generally a wasted effort. She is busy enough that she rarely does this. There are some other forum mods and admins that will peek into the CS ticket system to see what is going on. They might even respond, but probably not for a bug report. They seem to respond more to account problems raised here.
What was the nature of the bug. Are we talking "Pacrooti is slurring his words again" or are we talking "I found an exploit where I can beat VMA using the broom and bucket while watching Netflix and playing soccer with my friends"?
The_Protagonist wrote: »What is error 326 and why does it happen?
@The_Protagonist generally you won't get a reply to a bug report because ZOS (and most games companies) won't reply to bug reports. A bug report is just the way of sending them the information to log something and address it. In my 15 years of MMO gaming I've rarely known companies acknowledge reports unless they're asking for more information on how to reproduce it.The_Protagonist wrote: »Turelus
If we want to get a response on raised tickets / bug reports what's the best way to get attention? Which ZOS member should be tagged in such cases.
Would appreciate a response.