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How can I know how high ticket volume they have at the moment?

Zoal_AUG
Zoal_AUG
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Somewhere on a forum post I read that sometimes they display a little flag on support site that says they have higher ticket volume than usual, but now I dont see such anywhere and Im getting responses very very slowly....
  • Merlin13KAGL
    Merlin13KAGL
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    It's the default response that buys them more time.
    • They are always experiencing high ticket volume / call volume.
    • Please listen carefully, as the menu options have always changed.

    Just because you don't like the way something is doesn't necessarily make it wrong...

    Earn it.

    IRL'ing for a while for assorted reasons, in forum, and in game.
    I am neither warm, nor fuzzy...
    Probably has checkbox on Customer Service profile that say High Aggro, 99% immunity to BS
  • Sovjet
    Sovjet
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    It's the default response that buys them more time.
    • They are always experiencing high ticket volume / call volume.
    • Please listen carefully, as the menu options have always changed.

    Naah man, I had 2 tickets the last month. And I got answered within 20 minutes on a Sunday. They have busy times, but it's definitely not a way to buy them more time.
    For every player that quits, more will join in my name - Molag Bal 2E 583
  • LordLomax
    LordLomax
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    My ticket is still open day 12 still awaiting an agent after 2 days was passed to different team then nothing ...
  • Zoal_AUG
    Zoal_AUG
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    Mine was passed to a "specialized team" too ...waiting on agent for 3 days
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