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Since you are "aware" that some (all) Steam players are having issues... Why not make it so that EVERY player (not the pre-Dec 2016 ones only) can actually use the standalone launcher to log in when things go down the drain???
because, and i will try again
its not possible due to exploit
all pre Dec ^16 players have 2 eso accounts now
also before that every steam player can play/goldsell/exploit on new steam acc without steam back in a days(using launcher without steam), and then just REFUND when banned because steam show 0 hours played
Edited by ClockworkCityBugs on May 22, 2018 8:11PM
There's ways to consolidate your playerbase into ONE unified one instead of this mess if you actually want to.
They have 2 accounts? Give them a deadline to "choose" or offer to consolidate them into one etc
As for the "refund" etc, i get it, but you could also have an option when you link your steam account (which so far
it offers nothing) to your ESO account in their website, when you surpass the 2 hours gameplay thru steam and you cant refund anymore, THEN you can pretty much use the standalone launcher too/as well
It is 2018. There are ways unless they just don't want to