Maintenance for the week of February 9:
• NA megaservers for maintenance – February 9, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for maintenance – February 9, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• NA megaservers for maintenance – February 9, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for maintenance – February 9, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
Account recovery
Hello ESO Customer support staff,
I have a bit of a tricky on-going case in regards to recovering an account I originally purchased which I have proved in ticket #180501-003363,
I gained back rightful control of the account last night but it seems the other party that had access to it successfully put in a request to change the associated email yet again. I would appreciate if this can be looked into as soon as possible to prevent any damage and also a solution to prevent the back and forth from happening again.
(Putting this here in case the original thread is in the wrong place.)
Regards,
- Gor
I have a bit of a tricky on-going case in regards to recovering an account I originally purchased which I have proved in ticket #180501-003363,
I gained back rightful control of the account last night but it seems the other party that had access to it successfully put in a request to change the associated email yet again. I would appreciate if this can be looked into as soon as possible to prevent any damage and also a solution to prevent the back and forth from happening again.
(Putting this here in case the original thread is in the wrong place.)
Regards,
- Gor
0
-
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0