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PTS Download issues - ZOS response?

Night_Watch
Night_Watch
✭✭✭
@ZOS_GinaBruno, @ZOS_KaiSchober, @ZOS_JessicaFolsom or any other @Zos_ is there any chance one of you guys can comment in the forums regarding the PTS download problems folk are having?

https://forums.elderscrollsonline.com/en/discussion/407270/content-write-failed-when-downloading-pts#latest

https://forums.elderscrollsonline.com/en/discussion/407360/pts-installing-forever#latest

These are two of the related threads. Even if you guys can just tell us to keep trying it would let us know we are being heard so to write.

:smile:


"If there is an underlying oneness of all things, it does not matter where we begin, whether with stars, or laws of supply and demand, or frogs, or Napoleon Bonaparte. One measures a circle, beginning anywhere."

Charles Fort - Lo! (1931)
  • Night_Watch
    Night_Watch
    ✭✭✭
    New post as cannot edit old. (Update)

    My currrent launcher report;

    51900MB remain @ 1.44MB/s and 13%

    Seems the DL is going somewhat faster after repair and restart from 0% and no further file verification.

    At this rate, I'm looking at something like a further 7 to 8 hours DL if nothing else goes wrong.


    "If there is an underlying oneness of all things, it does not matter where we begin, whether with stars, or laws of supply and demand, or frogs, or Napoleon Bonaparte. One measures a circle, beginning anywhere."

    Charles Fort - Lo! (1931)
  • hookanthem
    hookanthem
    Soul Shriven
    I don't know if you are watching the download, but I was having some errors crop up around 25%. I had an "http failure" and then a "content write failed" error. My client has restarted the download or run a verification each time it hit an error. making it incredibly slow. It can take up to 30 minutes to get back to where it was, and it seems to go a little further each time. You may be having some similar issues and just not noticing since the verification runs pretty quickly all things considered. I found an older forum post with these issues
    https://forums.elderscrollsonline.com/en/discussion/262237/solved-pts-content-write-failed/p6
    From what I can tell the error ended up correcting itself after a few days. Some people ran repairs. I have at this point closed the launcher rebooted my computer and had it start over. I currently show under 2000MB left on the first download and hope this one finishes.

    I am also guessing the client speeds up on the other side of 50% since the download seems to all happen in that range. This forum post has a few people mentioning the speed bumps around that 50% mark. https://forums.elderscrollsonline.com/en/discussion/407553/summerset-pts-download-speed-snails-pace

    For spec references here I am direct connected with a cat7 my speed test is around 90mb up and 90mb down. Eso is installed on an m.2 SSD for speed purposes.
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