The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European megaservers are now available. Thank you for your patience!
Cannot get access codes.
I've decided to return and try the game again after a long break, but account access codes, recovery emails and any other kind of email from ESO servers do not arrive.
I opened a ticket but received no confirmation email. Later I decided to open a second ticket since there was no communication at all for 24 hours. Again, no confirmation.
Please check the status of support ticket(s) 180402-001156 and 180403-000789. I cannot login to support site since it also requires an access code which I cannot get.
I opened a ticket but received no confirmation email. Later I decided to open a second ticket since there was no communication at all for 24 hours. Again, no confirmation.
Please check the status of support ticket(s) 180402-001156 and 180403-000789. I cannot login to support site since it also requires an access code which I cannot get.
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Already did the full checklist: checking spam folders, whitelisting emails, restarting browsers, etc...
I received a message from support saying they changed the email, but password recovery form still says there's no account associated with the new email address and access codes still don't arrive.0 -
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