We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Bad cookie on account.elderscrollsonline.com

baratron
baratron
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Having seen the advert for the Buoyant Armiger motif on sale, I tried to buy Crowns. Whenever I tried to access the Account site, I got an error message.

e.g.
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 3934145951002771919

Having checked with guildies, multiple people in the US and Canada were having the same problem - regardless of device or browser. I went to my cookies and selectively deleted everything from elderscrollsonline.com, and now the site works.
Edited by baratron on March 26, 2018 9:39PM
Guildmaster of the UESP Guild on the North American PC/Mac Server 2200+ CP & also found on the European PC/Mac Server 1700+ CP

These characters are on both servers:
Alix de Feu - Breton Templar Healer level 50
Brings-His-Own-Forest - Argonian Warden Healer level 50
Hrodulf Bearpaw - Nord Warden Bear Friend & identical twin of Bjornolfr level 50
Jadisa al-Belkarth - Redguard Arcanist looking for a role

NA-only characters:
Martin Draconis - Imperial Sorceror Healer (Aldmeri Dominion) level 50
Arzhela Petit - Breton Dragonknight Healer (Daggerfall Covenant) level 50
Bjornolfr Steel-Shaper - Nord Dragonknight Crafter & Not-Much-Damage Dealer (Ebonheart Pact) level 50
Verandis Bloodraven - Altmer Nightblade Healer & clone of Count Verandis Ravenwatch (Aldmeri Dominion) level 50
Gethin Oakrun - Bosmer Nightblade Thief & terrible Tank (Ebonheart Pact) level 50
  • swippy
    swippy
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    i keep hearing about this. nice work narrowing down the problem. i wonder if this would get noticed faster in the bug reports forum.
  • Ackwalan
    Ackwalan
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    swippy wrote: »
    i keep hearing about this. nice work narrowing down the problem. i wonder if this would get noticed faster in the bug reports forum.


    Change the title to "can't buy crowns", and it'll get noticed before you hit post reply.
  • Volckodav
    Volckodav
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    Same here, cannot access to my account either
  • AjiBuster499
    AjiBuster499
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    Someone must have left those cookies in the oven for too long :wink:
    tfw your sig gets wound back in time.
    Pterenophobia is the fear of being tickled by feathers.
  • ktdotexe
    ktdotexe
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    [deleted]
    Edited by ktdotexe on July 11, 2019 4:48PM
  • ixie
    ixie
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    @ZOS_GinaBruno was looking into this in another thread, hopefully OP has found the answer

    https://forums.elderscrollsonline.com/en/discussion/402926/cant-login-to-account-section-on-website
    PC EU

    Ixie - Breton Nightblade
    Paints-With-Frogs - Argonian Nightblade
    Swee Troll - Crafter Dragonknight
  • ParaNostram
    ParaNostram
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    Oh goodness I'm glad somebody found a solution because I sure couldn't
    "Your mistake is you begged for your life, not for mercy. I will show you there are many fates worse than death."

    Para Nostram
    Bosmer Sorceress
    Witch of Evermore

    "Death is a privilege that can be denied by it's learned scholars."
    Order of the Black Worm
  • magictucktuck
    magictucktuck
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    i got the same thing, i exited my browser and reopend and then bought them, for the same motif :P
    PC-NA

    Necromancer

    Flawless Conqueror

    https://www.magictucktuck.com for my builds and guides!
  • Malamar1229
    Malamar1229
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    There's no such thing as a bad cookie.
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