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ZOS what do you mean my computer isn't authorized?

MornaBaine
MornaBaine
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About 15-20 minutes ago I got THIS when I tried to log in.

ZhqF8vY.png

Mind you, this is the ONLY computer I play this game on and I was playing just yesterday so there's literally no reason for this to be happening. But here's the really annoying part... you actually expect me to wait an entire day to attempt to log in again if this code never shows up in my inbox, and thus far it has NOT (and yes I am checking my spam folder) before you MIGHT send me another one? Someone please explain to me WHAT is going on here! @ZOS_GinaBruno ?

PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • Moloch1514
    Moloch1514
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    If you recently updated your BIOS or a new Windows build update this sometimes happens.
    PC-NA
  • Gythral
    Gythral
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    Guess your ISP changed your IP address, that's the usual reason for that message
    or like me on Mon trying to use the US server which I hadnt used in over 3yrs...
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • BlackSparrow
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    This happens sometimes. I'd bet your IP address changed, which can be caused by things as little as operating system updates or your internet being temporarily disconnected. Sorry, but that's not really something ZOS has control over, excepting that it's part of their authentication system.
    Edited by BlackSparrow on February 14, 2018 7:34PM
    Living vicariously through my characters.

    My Girls:
    "If you were trapped in your house for, say, a year, how would you pass the time?"

    Nephikah the Houseless, dunmer assassin: "I suppose I could use the break. I have a lot of business holdings now that need management."
    Swum-Many-Waters, elderly argonian healer: "I think that I would enjoy writing a memoir."
    Silh'ki, khajiit warrior-chef: "Would this one be able to go outside, to the nearby river? It's hard to fish without water!"
    Peregrine Huntress, bosmer hunter: "Who is forcing me to stay inside, and where can I find them?"
    Lorenyawe, altmer mechanist: "And why would I want to go outside in the first place? Too much to be done in the workshop."
    Lorelai Magpie, breton master thief: "I'd go nuts. Lucky for me, I have a little experience sneaking out!"
    Rasheda the Burning Heart, redguard knight: "I would continue my training to keep my skills sharp."
    Hex-Eye Azabi, khajiit daedric priestess: "I suppose it would be lucky, then, that I built a shrine to Mephala in my backyard."
    Yngva Stormhammer, nord bandit (reformed...ish): "I hate being inside even when I'm not forced to be. GET. ME. OUT."
    Madam Argentia, vampire dunmer aristocrat: "I suppose it would be more of the same. I have a rather... contentious relationship with the sun."
    Mazie gra-Bolga, orc scout: "Uh... I'd have to house train my bear..."
    Felicia the Wanderer, imperial witch-for-hire: "What Lorelai said."
    Calico Jaka-dra, retired khajiit pirate: "This one would like a rest from her grand adventures. Her jewel shop runs out of stock!"
    Shimmerbeam, blind altmer psijic: "Provided that I am confined to Artaeum, I do not think I will want for things to occupy my time."
    Shauna Blackfire, redguard necromancer: "Sounds like paradise. I hate people."
    Kirniel the Undying, cursed bosmer warrior: "I would feel useless, not being able to fight."
    Echoes-from-Dragons, argonian who thinks she's a dragon: "All the better to count my hoard!"

    (Signature idea shamelessly stolen from Abeille.)
  • rhapsodious
    rhapsodious
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    It means the "this computer is a trusted device" flag expired or got removed for whatever reason. Maybe you got reassigned a different IP from your ISP or your configuration changed. It happens occasionally.
    Edited by rhapsodious on February 14, 2018 7:34PM
  • MornaBaine
    MornaBaine
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    Okay I can understand that. But why on earth the delay on sending me the code? And why must I wait a whole day if they don't get it to me today?
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • Vahrokh
    Vahrokh
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    Most of all, why every other game and app, lets you resend the code immediately, or use the Google Authenticator app for extracting a valid code or - in the worst case - forces you to wait 5 minutes and not 24 hours until the next attempt?
  • Gythral
    Gythral
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    The delay could have been with ZOS or anywhere along the path, including your email provider, I know that the one I got this week was almost instant...
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • MornaBaine
    MornaBaine
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    Vahrokh wrote: »
    Most of all, why every other game and app, lets you resend the code immediately, or use the Google Authenticator app for extracting a valid code or - in the worst case - forces you to wait 5 minutes and not 24 hours until the next attempt?

    Exactly this.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • DieAlteHexe
    DieAlteHexe
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    Gythral wrote: »
    The delay could have been with ZOS or anywhere along the path, including your email provider, I know that the one I got this week was almost instant...

    Last time this happened to me, the email was there by the time I could alt-tab to my mail client. Now, the time before that? Took over a year and I actually never got the code but apparently the need for it expired. :) Frustrating, that was.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • MornaBaine
    MornaBaine
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    Gythral wrote: »
    The delay could have been with ZOS or anywhere along the path, including your email provider, I know that the one I got this week was almost instant...

    Last time this happened to me, the email was there by the time I could alt-tab to my mail client. Now, the time before that? Took over a year and I actually never got the code but apparently the need for it expired. :) Frustrating, that was.

    Well yeah the code still hasn't arrived but NOW I can log in without a hitch. SIGH Zeni... stop toying with my blood pressure! LOL
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • Nestor
    Nestor
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    I have seen this when:

    1. Changed a Video Card
    2. Changed a Hard Drive
    3. Changed the Video Card (again, #1 was getting flakey)
    4. Added a Sound Card
    5. Updated Motherboard and Video Drivers

    What is weird is I got a Gaming Laptop used for travel. But it never asks me to validate when I obviously have different IP addresses using it


    Tell me they can't hardware ban a PC that runs Bots......
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

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