Elder Bugs Online, could you ZOS pls try to stop this tradition? (every major patch, new bugs)

altemriel

I mean I love this game, it is really great and also that you are releasing new stuff every quarter!!

But, could you please try to focus more on testing, before releasing? Why is it, that with every big update, there are new major bugs introduced to the game, that then usually take more weeks, or even months to fix them?

for example these are really not good
https://forums.elderscrollsonline.com/en/discussion/395314/merciless-resolve-light-attack-stack-delay

https://forums.elderscrollsonline.com/en/discussion/395247/new-assasins-will-is-actually-a-dps-loss

https://forums.elderscrollsonline.com/en/discussion/395380/storage-boxes-eating-items-and-esos-ingame-support-system-for-missing-items

https://forums.elderscrollsonline.com/en/discussion/395501/insane-weapon-swap-lag


https://forums.elderscrollsonline.com/en/discussion/395265/character-constantly-getting-frozen-in-dungeons
https://forums.elderscrollsonline.com/en/discussion/395296/stamblades-getting-stuck-in-place-in-combat-v3-3-5


https://forums.elderscrollsonline.com/en/discussion/395212/what-the-f-is-wrong-with-bar-swap


https://forums.elderscrollsonline.com/en/discussion/396227/ground-aoes-are-cancelling-themselves-after-a-weapon-swap/p1


@ZOS_GinaBruno @ZOS_KaiSchober @ZOS_JessicaFolsom @ZOS_RichLambert @ZOS_Wrobel

DRAGON_KILLER_HUNTER

why cant i be a werewoof anymore?

ScardyFox

Seriously - you guys have been at this for years now. Get your act together.

Turelus

But... then what would we post about on a Tuesday morning?

altemriel

ScardyFox wrote: »

Seriously - you guys have been at this for years now. Get your act together.

well yeah, it is still in place, this bug tradition, so....

Palidon

Man this new DLC update has numerous bugs. Many that were reported on the PTS but ZOS for whatever reason still went live knowing about many of them. Now a massive load screen issue since the new DLC and the Housing Storage Chest issue that has caused players to lose a lot of gear oh and by the way the Storage Chest Issue Had Been Reported on the PTS.

Then the exploit issue that ZOS created with this buggy DLC and players are getting banned for something ZOS caused.

ZOS is on a roll. Real problem is how long will it take to fix this mess. With ZOS's track record on fixing things weeks or months most likely.

ZOS I fail to understand why you continue to release content on the live server with known issues. Every new DLC update the same ole story.

If I recall correctly you stated you had some fixes for the Load Screen issues in this new update. All I have seen is the load screen issue has gotten worse.

Do you people know what you are doing?

Zer0oo

Can we also fix some very old and probably most annoying bugs: lightning staff bugs and invisible group members

At this point it should be quite embarrassing that these bugs are still around.

HidesFromSun

Whilst we're on the subject of bugs, does anyone else have an issue with split stack when in bank? I'm using a controller and the option is there for some things but not for others??

Lord_Eomer

they might need improving release management,

but this is almost everywhere in software industry, you should rather praise them for fixing urgent issues/exploit immediately!

pod88kk

It's DLC week everything gets messed up & then they'll spend the next month trying to fix it, but release info on the next chapter in the meantime to distract us.

altemriel

Lord_Dexter wrote: »

they might need improving release management,

but this is almost everywhere in software industry, you should rather praise them for fixing urgent issues/exploit immediately!

well yes, while it is good that they fixed the exploit fast; many bugs, major ones (like summon shade skill bug of nightblade for example) take them often weeks if not months to fix, which is not ok. things like these need a hotfix in a week or two max!

Panomania

Its definitely a tradition, and in pretty much every game out there: new content comes out, unexpected bugs crop up. The game company tries to fix them, but they are on a time table; if they delay launch of promised new content they're incompetent boobs who dont know how to run a game...corporate moneymen see the huge wave of negative press and suddenly people are looking for jobs. Or....they push the content out as best they can, bugs show up and they scramble to fix them post launch....they are still accused of being incompetent boobs, but people with cognitive awareness know these things happen...so no bad press and people keep their jobs.

Hmmm. Wonder which YOU'D pick? I know my answer.

The only thing thats a constant are the mass waves of entitled, impatient kids screaming that they cant get what they want, right now, no matter what.

Ermiq

Panomania wrote: »

Its definitely a tradition, and in pretty much every game out there: new content comes out, unexpected bugs crop up. The game company tries to fix them, but they are on a time table; if they delay launch of promised new content they're incompetent boobs who dont know how to run a game...corporate moneymen see the huge wave of negative press and suddenly people are looking for jobs. Or....they push the content out as best they can, bugs show up and they scramble to fix them post launch....they are still accused of being incompetent boobs, but people with cognitive awareness know these things happen...so no bad press and people keep their jobs.

Hmmm. Wonder which YOU'D pick?

Fun fact. These days we've got both at the same time. ZOS was incompetent boobs because of delaying EU server start for 8+ hours long, and ZOS are incompetent boobs because of all these bugs and issues now.

Turelus

Eremith wrote: »

Panomania wrote: »

Its definitely a tradition, and in pretty much every game out there: new content comes out, unexpected bugs crop up. The game company tries to fix them, but they are on a time table; if they delay launch of promised new content they're incompetent boobs who dont know how to run a game...corporate moneymen see the huge wave of negative press and suddenly people are looking for jobs. Or....they push the content out as best they can, bugs show up and they scramble to fix them post launch....they are still accused of being incompetent boobs, but people with cognitive awareness know these things happen...so no bad press and people keep their jobs.

Hmmm. Wonder which YOU'D pick?

Fun fact. These days we've got both at the same time. ZOS was incompetent boobs because of delaying EU server start for 8+ hours long, and ZOS are incompetent boobs because of all these bugs and issues now.

But remember, ZOS are also incompetent boobs who at the same time are mastermind corporate suits who devise sneaky ways to steal all your money.

Streega

Panomania wrote: »

Its definitely a tradition, and in pretty much every game out there: new content comes out, unexpected bugs crop up. The game company tries to fix them, but they are on a time table; if they delay launch of promised new content they're incompetent boobs who dont know how to run a game...corporate moneymen see the huge wave of negative press and suddenly people are looking for jobs. Or....they push the content out as best they can, bugs show up and they scramble to fix them post launch....they are still accused of being incompetent boobs, but people with cognitive awareness know these things happen...so no bad press and people keep their jobs.

Hmmm. Wonder which YOU'D pick? I know my answer.

The only thing thats a constant are the mass waves of entitled, impatient kids screaming that they cant get what they want, right now, no matter what.

Preach, Sister (or Brother)!
@altemriel, you can't even manage your atrocious signature, and you expect ZOS to launch a huge update without any bugs? Really?...

altemriel

Streega wrote: »

Panomania wrote: »

Its definitely a tradition, and in pretty much every game out there: new content comes out, unexpected bugs crop up. The game company tries to fix them, but they are on a time table; if they delay launch of promised new content they're incompetent boobs who dont know how to run a game...corporate moneymen see the huge wave of negative press and suddenly people are looking for jobs. Or....they push the content out as best they can, bugs show up and they scramble to fix them post launch....they are still accused of being incompetent boobs, but people with cognitive awareness know these things happen...so no bad press and people keep their jobs.

Hmmm. Wonder which YOU'D pick? I know my answer.

The only thing thats a constant are the mass waves of entitled, impatient kids screaming that they cant get what they want, right now, no matter what.

Preach, Sister (or Brother)!
@altemriel, you can't even manage your atrocious signature, and you expect ZOS to launch a huge update without any bugs? Really?...

calm down pls, my signature is ok, if you do not like it, just ignore me

Reverb

The arguably worst bug this update is the storage crate issue. Disregarding the PTS bug reports about the crates eating inventory and moving it live anyway is shameful.

You notice how quickly they act when the players gain from their issues (homes sold for 1 crown in error, hugely unintended XP gains get patched out within minutes of being reported), but when the players stand to lose things it gets a shrug and "oh yeah, that's a known issue. We'll fix it in a future release".

altemriel

Reverb wrote: »

The arguably worst bug this update is the storage crate issue. Disregarding the PTS bug reports about the crates eating inventory and moving it live anyway is shameful.

You notice how quickly they act when the players gain from their issues (homes sold for 1 crown in error, hugely unintended XP gains get patched out within minutes of being reported), but when the players stand to lose things it gets a shrug and "oh yeah, that's a known issue. We'll fix it in a future release".

exactly this!!

Asardes

I've been playing TES games for almost 15 years now, first the single player ones made by Bethesda - Morrowind, Oblivion, Skyrim - then for almost 2.5 years, Elder Scrolls Online. The former were so bug ridden and they took so long to fix them, the modders made unofficial patches for all of them, that were better than the official ones, and fixed many of the bugs that were overlooked, many of which were game-breaking ones. Probably the same "let 'em fix 'em themselves or work around 'em" mentality has carried over from Bethesda to Zenimax Online Studios. Unfortunately modders can't "fix 'em" now since they are server side, but they do make the game playable in other ways, primarily by adding essential functionality to the UI (unless you are on consoles, then RIP). I doubt anything will change now, if it hasn't changed in nearly two decades. Zenimax be Zenimax

MinarasLaure

Panomania wrote: »

Its definitely a tradition, and in pretty much every game out there: new content comes out, unexpected bugs crop up. The game company tries to fix them, but they are on a time table; if they delay launch of promised new content they're incompetent boobs who dont know how to run a game...corporate moneymen see the huge wave of negative press and suddenly people are looking for jobs. Or....they push the content out as best they can, bugs show up and they scramble to fix them post launch....they are still accused of being incompetent boobs, but people with cognitive awareness know these things happen...so no bad press and people keep their jobs.

Hmmm. Wonder which YOU'D pick? I know my answer.

The only thing thats a constant are the mass waves of entitled, impatient kids screaming that they cant get what they want, right now, no matter what.

Never had these kind of problems with FFXIV.
And I just named one.

Marabornwingrion

You play this game since 3 years and you're still surprised...?

altemriel

Astrid_V wrote: »

You play this game since 3 years and you're still surprised...?

well yes, I am surprised, that this is not improving with time

altemriel

Panomania wrote: »

Its definitely a tradition, and in pretty much every game out there: new content comes out, unexpected bugs crop up. The game company tries to fix them, but they are on a time table; if they delay launch of promised new content they're incompetent boobs who dont know how to run a game...corporate moneymen see the huge wave of negative press and suddenly people are looking for jobs. Or....they push the content out as best they can, bugs show up and they scramble to fix them post launch....they are still accused of being incompetent boobs, but people with cognitive awareness know these things happen...so no bad press and people keep their jobs.

Hmmm. Wonder which YOU'D pick? I know my answer.

The only thing thats a constant are the mass waves of entitled, impatient kids screaming that they cant get what they want, right now, no matter what.

well ok, BUT, there are other games, which are better in this regard, like I read from multiple people writting about WOW for example, that there were also issues like these - major bugs, but they got hotfixed pretty soon. But not like ZOS in months...

FireCowCommando

Astrid_V wrote: »

You play this game since 3 years and you're still surprised...?

I challenge you guys to name a game thats had a worse track record of releasing content consistently as broken as ZoS.

altemriel

FireCowCommando wrote: »

Astrid_V wrote: »

You play this game since 3 years and you're still surprised...?

I challenge you guys to name a game thats had a worse track record of releasing content consistently as broken as ZoS.

Turelus

MinarasLaure wrote: »

Panomania wrote: »

Its definitely a tradition, and in pretty much every game out there: new content comes out, unexpected bugs crop up. The game company tries to fix them, but they are on a time table; if they delay launch of promised new content they're incompetent boobs who dont know how to run a game...corporate moneymen see the huge wave of negative press and suddenly people are looking for jobs. Or....they push the content out as best they can, bugs show up and they scramble to fix them post launch....they are still accused of being incompetent boobs, but people with cognitive awareness know these things happen...so no bad press and people keep their jobs.

Hmmm. Wonder which YOU'D pick? I know my answer.

The only thing thats a constant are the mass waves of entitled, impatient kids screaming that they cant get what they want, right now, no matter what.

Never had these kind of problems with FFXIV.
And I just named one.

First or second launch of the game?

ADarklore

Here is the main problem... "scheduling"... ZOS works on a schedule, they follow the exact same schedule and will never delay or postpone DLC launches even when it means posting a buggy product. When something goes to PTS, we pretty much KNOW exactly when the DLC will release... it follows the same exact pattern and time-frame each time. I've never seen them say, "wait, this isn't ready for release, we're postponing launch until..." No, instead they continue their schedule, launch a buggy product, spend the next three months fixing it before the next buggy DLC is launched. Same thing every time.

FakeFox

My experience with Dragon Bones so far:

- few hours of waiting for EU server to be up again
- buddy deletes all his healer gear by throwing it into one of the new chests
- all Nightbalde players on my TS are getting suicidal because assassins will isn't working properly any more
- everyone is infuriated about the off balance changes
- weapon swap is not properly working and skills don't come out until you set graphics to low
- you for what ever reason can't hide the guild tabard with the new outfit system
- quest in scalecaller peak is bugged and only works after a second completion

One must wonder what the multiple weeks of PTS are even good for. I can accept that from some indie title developed by a hand full students in their basement, but not from a full price game developed by a triple A studio and people that do this as a well paid full time job. The fact that many games have similar problems is not a excuse, it just goes to show how benevolent gamers as costumers are.
Do something like that in any other industry and you will be bankrupt and showered in legal actions in no time.

ScardyFox

Turelus wrote: »

First or second launch of the game?

Which only illustrate how incompetent and unscrupulous ZoS is. 14 had the worst launch of any title I can think of - even more so then ESO. What did they do? Get a new guy in there to bring life to it and give the game proper direction. Then they brought the game down for several months and worked their asses off to build it back up from scratch apologizing for how crappy their previous game was.

After a few years they upgraded their servers, release content every 3 months (WHICH NEVER FOOKS ANYTHING UP) and have had 2 expansions - again, never breaking a single thing. The game hardly ever comes down and when it does its always back up very fast - when something is broken for a class, its fixed within days at the most. I played for years and years which is while I have come back to this game. I am simply burnt out - but already in a handfull of months I am getting fed up with the bugs and total apathy towards the community.

ZoS could learn a hell of a lot on managment and integrity from how bad 14 started out and how much effort they put into making it run like a well oiled machine. They went from absolute disaster to one of the best MMOs on the market with a lot of hard work based around making the game optomized what people wanted/asked for. ZoS biggest concerns seem to be based around finding a new way to nickle and dime people to death.

altemriel

FakeFox wrote: »

My experience with Dragon Bones so far:

- few hours of waiting for EU server to be up again
- buddy deletes all his healer gear by throwing it into one of the new chests
- all Nightbalde players on my TS are getting suicidal because assassins will isn't working properly any more
- everyone is infuriated about the off balance changes
- weapon swap is not properly working and skills don't come out until you set graphics to low
- you for what ever reason can't hide the guild tabard with the new outfit system
- quest in scalecaller peak is bugged and only works after a second completion

One must wonder what the multiple weeks of PTS are even good for. I can accept that from some indie title developed by a hand full students in their basement, but not from a full price game developed by a triple A studio and people that do this as a well paid full time job. The fact that many games have similar problems is not a excuse, it just goes to show how benevolent gamers as costumers are.
Do something like that in any other industry and you will be bankrupt and showered in legal actions in no time.

ScardyFox wrote: »

Turelus wrote: »

First or second launch of the game?

Which only illustrate how incompetent and unscrupulous ZoS is. 14 had the worst launch of any title I can think of - even more so then ESO. What did they do? Get a new guy in there to bring life to it and give the game proper direction. Then they brought the game down for several months and worked their asses off to build it back up from scratch apologizing for how crappy their previous game was.

After a few years they upgraded their servers, release content every 3 months (WHICH NEVER FOOKS ANYTHING UP) and have had 2 expansions - again, never breaking a single thing. The game hardly ever comes down and when it does its always back up very fast - when something is broken for a class, its fixed within days at the most. I played for years and years which is while I have come back to this game. I am simply burnt out - but already in a handfull of months I am getting fed up with the bugs and total apathy towards the community.

ZoS could learn a hell of a lot on managment and integrity from how bad 14 started out and how much effort they put into making it run like a well oiled machine. They went from absolute disaster to one of the best MMOs on the market with a lot of hard work based around making the game optomized what people wanted/asked for. ZoS biggest concerns seem to be based around finding a new way to nickle and dime people to death.

this!!!

altemriel

could any dev pls coment here, when these bugs will be hotfixed???

@ZOS_GinaBruno