Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Mail was stolen

Alex_Lex
Alex_Lex
✭✭✭✭✭
Greetings, Warlords!

My mail recently has been stolen.
I am communicating with local support but I'm not sure I'd be able to recover it.
It is really short, I won't provide it in full details but you can see by yourselves.

I've found located this problem not long ago. The worst thing is I haven't entered the account for long and can't access both account page and support since I changed provider.

So, now I can't ask any support help. That's why I write here.

To ensure this in my account and I haven't stole i can provide some information about it in personal message.

So, what should I do to change the referring mail?
There's not a big chance but I'm afraid this account would be stolen or get unavailible after any password or code check.
EU: Beatrice gra-Brog, Rebellie, Yshterie, Jearra , Lirielline
Christess, Fleuretta, Jubilee Cake, Braviliana, Onyxette
M'adjirra, Dances-around-Nirn, Nerieth, Estrice, Ann der Wood
Éternelle, Burns-all-the-babies, Jyggurag
NA: Dice Twice, Nikka from the barrel
  • Asardes
    Asardes
    ✭✭✭✭✭
    ✭✭✭✭
    One of the reasons I always use complicated passwords for every website account and 2 step authentication for my personal mail.
    Beta tester since February 2014, played ESO-TU October 2015 - August 2022, currently on an extended break
    vMA (The Flawless Conqueror) | vVH (Spirit Slayer & of the Undying Song) | vDSA | vAA HM | vHRC HM | vSO HM | vMoL | vAS+1 | Emperor

    PC-EU CP 3000+
    41,000+ Achievement Points before High Isle
    Member of:
    Pact Veteran Trade: Exemplary
    Traders of the Covenant: God of Sales
    Tamriels Emporium: God of Sales
    Valinor Overflow: Trader
    The Traveling Merchant: Silver


    Characters:
    Asardes | 50 Nord Dragonknight | EP AR 50 | Master Crafter: all traits & recipes, all styles released before High Isle
    Alxaril Nelcarion | 50 High Elf Sorcerer | AD AR 20 |
    Dro'Bear Three-paws | 50 Khajiit Nightblade | AD AR 20 |
    Veronique Nicole | 50 Breton Templar | DC AR 20 |
    Sabina Flavia Cosades | 50 Imperial Warden | EP AR 20 |
    Ervesa Neloren | 50 Dark Elf Dragonknight | EP AR 20 |
    Fendar Khodwin | 50 Redguard Sorcerer | DC AR 20 |
    Surilanwe of Lillandril | 50 High Elf Nightblade | AD AR 20 |
    Joleen the Swift | 50 Redguard Templar | DC AR 20 |
    Draynor Telvanni | 50 Dark Elf Warden | EP AR 20 |
    Claudius Tharn | 50 Necromancer | DC AR 20 |
    Nazura-la the Bonedancer | 50 Necromancer | AD AR 20 |

    Tharkul gro-Shug | 50 Orc Dragonknight | DC AR 4 |
    Ushruka gra-Lhurgash | 50 Orc Sorcerer | AD AR 4 |
    Cienwen ferch Llywelyn | 50 Breton Nightblade | DC AR 4 |
    Plays-with-Sunray | 50 Argonian Templar | EP AR 4 |
    Milariel | 50 Wood Elf Warden | AD AR 4 |
    Scheei-Jul | 50 Necromancer | EP AR 4 |

    PC-NA CP 1800+
    30,000+ Achievement Points before High Isle
    Member of:
    Savage Blade: Majestic Machette


    Characters:
    Asardes the Exile | 50 Nord Dragonknight | EP AR 30 |
  • Alex_Lex
    Alex_Lex
    ✭✭✭✭✭
    14 letters and numbers
    But that's not the worst part/

    The mail support answers that long time lasting redirect isn't the proof of my mail ownership.
    EU: Beatrice gra-Brog, Rebellie, Yshterie, Jearra , Lirielline
    Christess, Fleuretta, Jubilee Cake, Braviliana, Onyxette
    M'adjirra, Dances-around-Nirn, Nerieth, Estrice, Ann der Wood
    Éternelle, Burns-all-the-babies, Jyggurag
    NA: Dice Twice, Nikka from the barrel
  • ZOS_Bill
    ZOS_Bill
    admin
    If you have lost access to the email address on your account, please use the account recovery form to submit a support ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Alex_Lex
    Alex_Lex
    ✭✭✭✭✭
    ZOS_BillE wrote: »
    If you have lost access to the email address on your account, please use the account recovery form to submit a support ticket.

    Thank you very much!
    EU: Beatrice gra-Brog, Rebellie, Yshterie, Jearra , Lirielline
    Christess, Fleuretta, Jubilee Cake, Braviliana, Onyxette
    M'adjirra, Dances-around-Nirn, Nerieth, Estrice, Ann der Wood
    Éternelle, Burns-all-the-babies, Jyggurag
    NA: Dice Twice, Nikka from the barrel
  • Alex_Lex
    Alex_Lex
    ✭✭✭✭✭
    Would I ever get any answer from your support?
    Or it's just a form leading to the garbage bin?
    EU: Beatrice gra-Brog, Rebellie, Yshterie, Jearra , Lirielline
    Christess, Fleuretta, Jubilee Cake, Braviliana, Onyxette
    M'adjirra, Dances-around-Nirn, Nerieth, Estrice, Ann der Wood
    Éternelle, Burns-all-the-babies, Jyggurag
    NA: Dice Twice, Nikka from the barrel
  • ZOS_Bill
    ZOS_Bill
    admin
    @Alex_Lex

    We have sent you a PM with an update on your support ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.