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• PC/Mac: No maintenance – December 16
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Haven’t received my crowns from ESO Plus

Libonotus
Libonotus
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5 days since I renewed it on Xbox one
  • Recremen
    Recremen
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    How does one investigate this? I suspect I didn't get mine for a recent recurring payment but I honestly don't remember what my balance was before and afterward. Is it on the website?
    Men'Do PC NA AD Khajiit
    Grand High Illustrious Mid-Tier PvP/PvE Bussmunster
  • Elsonso
    Elsonso
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    Renewed it. Manually, after it expired, or automatically as part of the subscription?

    Your choice who you call first, by the way. You bought ESO Plus from Microsoft, and they have to tell ZOS. ZOS has to give you the time credit and Crowns. Screw up can happen in either of those two places.

    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
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