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The current state of the game is completely unacceptable.

cheemers
cheemers
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Like many people who work full time, I have limited time to spend on playing video games.

Today I got home from work and thought I could do some pvp and get transmutation crystals. I logged on to my first character and queued up for battlegrounds. The queue didn't take very long, but the loading screen going into Ald Carac immediately gave me the message "This may be an unusually long load time". I waited for 10+ minutes looking at the same screen before deciding to close the application and try again. I log back into my character and notice I can't requeue for battlegrounds - I have a 17 minute deserter penalty.

That's fine, I have four other pvp-ready characters. I log into character number 2 and queue for battlegrounds. The queue is slightly longer this time, but the loading screen into the Arcane University Chaosball game is mercifully over within 30 seconds. We get into the game and it is immediately obvious that there is a degree of lag, with abilities firing about 0.5 - 1 seconds after they are pressed. That's fine, I can try and compensate for that a little bit with my gameplay. We play for a couple of minutes uneventfully, I get some kills, and then I get taken down by the opposing team. There are only 2 seconds left on the respawn counter so I think myself lucky. Not so. I get into a loading screen instead of respawning, with the all-too-familiar and not at all unusual message emblazoned in white across the top. I can hear battle music but cannot do anything as I look helplessly at this loading screen. I look at this screen for a further 5 minutes before closing application yet again.

This time I'm smart enough to know that there's no point logging into that same character again, since I've obviously broken the rules of the battlegrounds and, for my sins, will have been hit with the deserter penalty again. I log into character number 3 and decide to go into cyrodiil instead. 2 bars across the board on the main campaign, as to be expected just before primetime. I get the ballistas out the bank and use the transitus shrine to move to a remote keep, not even on the frontline, to get my bearings. Immediately we have an unusually long load time again. Exasperated, I stare at this screen for nearly another 10 minutes, until I get up out of my chair and give up on ESO for the night.

I had ESO running for nearly an hour, in which time I was able to get about 5 minutes of gametime. By all accounts, this is NOT acceptable.

I've played this game for over two years on PS4 EU, have twelve maxed characters, have regrettably spent hundreds of pounds on the crown store... and this is the closest I have come to vowing to never return to this malfunctioning mess ever again. The player experience is currently atrocious, there's no two ways about it.

You guys need to sort this out quickly before more long-term players get completely disillusioned and quit for good. Please focus on providing an experience that is even bordering on playable instead of simply pushing out new content from the pipeline. I have cancelled my ESO+, I'm not going to pay money just to have my time wasted. Anyone sharing my sentiments - vote with your wallet.
Youtube channel: https://youtube.com/channel/UCDQ7FrJ0AjMt2auffLEf_Pw

PS4 EU - 18 characters, all DC
  • Dapper Dinosaur
    Dapper Dinosaur
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    I don't understand how they can playtest new patches and allow such glaring issues to be pushed through. It happens literally every single time they have a big content patch, it breaks at least one major component of the game and we have to sit here and deal with it for usually over a month at least before they patch the patch.

    It's just very unprofessional.
    Edited by Dapper Dinosaur on November 14, 2017 7:33PM
  • supaskrub
    supaskrub
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    I'm with the majority who are frustrated with this loadscreen issue and think it sucks... but i just want to know why (as i see no reason) do people stay in a loadscreen for 10 minutes at a time.. if you aint out of it in two minutes or less it aint gonna get any better no matter how long you wait..
    Edited by supaskrub on November 14, 2017 7:42PM
  • cheemers
    cheemers
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    supaskrub wrote: »
    I'm with the majority who are frustrated with this loadscreen issue and think it sucks... but i just want to know why (as i see no reason) do people stay in a loadscreen for 10 minutes at a time.. if you aint out of it in two minutes or less it aint gonna get any better no matter how long you wait..

    It takes so long to boot the game back up, I was trying to hold out hope that the loading screen would eventually work.
    Youtube channel: https://youtube.com/channel/UCDQ7FrJ0AjMt2auffLEf_Pw

    PS4 EU - 18 characters, all DC
  • Ch4mpTW
    Ch4mpTW
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    I agree with 100%.

    What’s even more disturbing than the developer’s attitudes toward the game in its current state, is some of the community’s behavior toward it. I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense. Here people are who are receiving a game in a very buggy and in very poor condition, yet are still overjoyed with the product. And are not only defending the mess, and the company doing it (who does it frequently). But also are calling others “entitled” for wanting a properly functioning game. It’s disgusting really.

    On the bright side, I recently picked-up Persona 5 and Crash Bandicoot N.Sane Trilogy amongst many more. So, I definitely won’t be sitting around dealing with this crap. To those who don’t have other games to turn to, I feel bad for you.
    Edited by Ch4mpTW on November 14, 2017 7:48PM
  • dmar613
    dmar613
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    I share your same fustrations OP. It is unacceptable, to say the least (maybe not in zos's perspective unfortunatley based on how they have handled things very informally and unprofessionally). All we can do is pray thay they get their *** together and make these DIRE fixes happen, I'm done with excuses, it stopped being funny like a year and a half ago, now its just sad andd embarrassing.... there's a reason why I dont recommend this game to my rl friends because I can swear to god that they wouldnt put up with this ***, being as casual as they are... so Everyone, please vote with your wallets stop giving this incompetent studio your money, they do not deserve it.
    4th Grand Overlord For DC Xbox One. 123,486 pvp kills Crip from the Sexy Time Slayers aka Leaps of Dreamz
  • Axoinus
    Axoinus
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    Ch4mpTW wrote: »
    I agree with 100%.

    ...I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense...

    I think that the disconnect is PS4. Some 80% of people on forum are on PC. So when this sort of thing is talked about, PC folk aren't seeing the same thing.


  • Brutusmax1mus
    Brutusmax1mus
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    Ch4mpTW wrote: »
    I agree with 100%.

    What’s even more disturbing than the developer’s attitudes toward the game in its current state, is some of the community’s behavior toward it. I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense. Here people are who are receiving a game in a very buggy and in very poor condition, yet are still overjoyed with the product. And are not only defending the mess, and the company doing it (who does it frequently). But also are calling others “entitled” for wanting a properly functioning game. It’s disgusting really.

    On the bright side, I recently picked-up Persona 5 and Crash Bandicoot N.Sane Trilogy amongst many more. So, I definitely won’t be sitting around dealing with this crap. To those who don’t have other games to turn to, I feel bad for you.

    100%

    Loving warframe atm.
    Edited by Brutusmax1mus on November 14, 2017 7:56PM
  • Huyen
    Huyen
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    Axoinus wrote: »
    Ch4mpTW wrote: »
    I agree with 100%.

    ...I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense...

    I think that the disconnect is PS4. Some 80% of people on forum are on PC. So when this sort of thing is talked about, PC folk aren't seeing the same thing.


    Perhaps thats true (on pc as well), but keep in mind that 75% of the people that play on PC complain as well. Its just to easy to blaim ZoS for every thing that can go wrong. Long load-screens can happen if there are alot of people doing the same thing at the same time. It could be a temporary dip in data-stream with your provider. Or you are just playing on prime-time with the provider handling more data then usual. And on top of that most people on PC got a complete lack of cleaning their rig (both software and hardware) usally clogged with dust, and virusses and yet blame ZoS for it. I play since the Beta, and the game has come a long way since then. Most bugs I encountered so far is fixed pretty soon. I agree that cyrodiil needs some dire work (mostly increasing server-capacity if you ask me) but look at your own end first instead of pointing fingers.

    And yes, we all spend to much cash on games. I got tons lying around that I cant play with windows 10, because the furthest they are supported is XP wich is removed as viritual enviroment in 10 sadly. So suck it up.
    Edited by Huyen on November 14, 2017 8:00PM
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
    Huyen Swiftpaw, nightblade dps - PC EU (Retired)
    Huyen Lightpaw, templar healer - PC EU (Retired)
    Huyen Swiftpaw, necromancer dps - PC EU (Retired)
    Huyen Swiftpaw, dragonknight (no defined role yet)

    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • ereboz
    ereboz
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    I agree. I'm not a PvP player, but I have similar experiences with my pve gameplay. I've experienced more bugs, load screens and crashes in the past couple weeks, than in the first 3 years of this game. I was in FG2 last night, stacked group, we were kicking [snip]. Got to the dreugh king, I said I'll do the cave, I was on my pet sorc, great aoe dmg... When I got out of the cave, I couldn't take my weapon out, no abilities worked and then I crashed. When I logged back in I had the deserter penalty. Completely unacceptable.... Sad times in Tamriel. I'll be taking a lengthy break until they sort this mess out

    [Edited to remove profanity]
    Edited by ZOS_KatP on November 16, 2017 7:58PM
  • Brutusmax1mus
    Brutusmax1mus
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    Huyen wrote: »
    Axoinus wrote: »
    Ch4mpTW wrote: »
    I agree with 100%.

    ...I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense...

    I think that the disconnect is PS4. Some 80% of people on forum are on PC. So when this sort of thing is talked about, PC folk aren't seeing the same thing.


    Perhaps thats true (on pc as well), but keep in mind that 75% of the people that play on PC complain as well. Its just to easy to blaim ZoS for every thing that can go wrong. Long load-screens can happen if there are alot of people doing the same thing at the same time. It could be a temporary dip in data-stream with your provider. Or you are just playing on prime-time with the provider handling more data then usual. And on top of that most people on PC got a complete lack of cleaning their rig (both software and hardware) usally clogged with dust, and virusses and yet blame ZoS for it. I play since the Beta, and the game has come a long way since then. Most bugs I encountered so far is fixed pretty soon. I agree that cyrodiil needs some dire work (mostly increasing server-capacity if you ask me) but look at your own end first instead of pointing fingers.

    And yes, we all spend to much cash on games. I got tons lying around that I cant play with windows 10, because the furthest they are supported is XP wich is removed as viritual enviroment in 10 sadly. So suck it up.

    Are you unaware of what's happened to console?
  • Huyen
    Huyen
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    Huyen wrote: »
    Axoinus wrote: »
    Ch4mpTW wrote: »
    I agree with 100%.

    ...I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense...

    I think that the disconnect is PS4. Some 80% of people on forum are on PC. So when this sort of thing is talked about, PC folk aren't seeing the same thing.


    Perhaps thats true (on pc as well), but keep in mind that 75% of the people that play on PC complain as well. Its just to easy to blaim ZoS for every thing that can go wrong. Long load-screens can happen if there are alot of people doing the same thing at the same time. It could be a temporary dip in data-stream with your provider. Or you are just playing on prime-time with the provider handling more data then usual. And on top of that most people on PC got a complete lack of cleaning their rig (both software and hardware) usally clogged with dust, and virusses and yet blame ZoS for it. I play since the Beta, and the game has come a long way since then. Most bugs I encountered so far is fixed pretty soon. I agree that cyrodiil needs some dire work (mostly increasing server-capacity if you ask me) but look at your own end first instead of pointing fingers.

    And yes, we all spend to much cash on games. I got tons lying around that I cant play with windows 10, because the furthest they are supported is XP wich is removed as viritual enviroment in 10 sadly. So suck it up.

    Are you unaware of what's happened to console?

    Like the pc never has trouble. Face it guys, any game that launches now has its own trouble one way or another. Complaining wont solve it. Shouting that you will stop your eso+ isnt going to help either. "I want them to fix it, but I wont give them money till they do"...yeah, thats gonna solve it! If you dont agree with the fact that issues are bound to happen (we are all human) then dont play.
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
    Huyen Swiftpaw, nightblade dps - PC EU (Retired)
    Huyen Lightpaw, templar healer - PC EU (Retired)
    Huyen Swiftpaw, necromancer dps - PC EU (Retired)
    Huyen Swiftpaw, dragonknight (no defined role yet)

    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • Grabmoore
    Grabmoore
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    Click on thread > Click on OPs name > See he is on console > Leave thread and look for relevant topics
    EU - PC - Ebonheart Pact
    Iggy Grabmoore - Argonian Magicka Templar | Nyctasha - Redguard Stamina Nightblade
    Do-Ra'Zhar - Khajiit Stamina DK | Ashmedi - Dunmer Magicka DK
    Vanya Darchow - AD Altmer Magicka Sorc | Malek gro'Kash - Orc Stam Sorc
    GM of "Handelshaus von Riften" - Trading & PvX Community
  • Huyen
    Huyen
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    Grabmoore wrote: »
    Click on thread > Click on OPs name > See he is on console > Leave thread and look for relevant topics

    What I'm basicly saying is that me (and alot of others, probaly including ZoS) are getting fed up with the whiners. So either accept *** is sometimes bound to happen, or get out. But stop complaining! There are alot of console-players replying to pc-topics as well.
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
    Huyen Swiftpaw, nightblade dps - PC EU (Retired)
    Huyen Lightpaw, templar healer - PC EU (Retired)
    Huyen Swiftpaw, necromancer dps - PC EU (Retired)
    Huyen Swiftpaw, dragonknight (no defined role yet)

    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • Alpheu5
    Alpheu5
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    Huyen wrote: »
    Huyen wrote: »
    Axoinus wrote: »
    Ch4mpTW wrote: »
    I agree with 100%.

    ...I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense...

    I think that the disconnect is PS4. Some 80% of people on forum are on PC. So when this sort of thing is talked about, PC folk aren't seeing the same thing.


    Perhaps thats true (on pc as well), but keep in mind that 75% of the people that play on PC complain as well. Its just to easy to blaim ZoS for every thing that can go wrong. Long load-screens can happen if there are alot of people doing the same thing at the same time. It could be a temporary dip in data-stream with your provider. Or you are just playing on prime-time with the provider handling more data then usual. And on top of that most people on PC got a complete lack of cleaning their rig (both software and hardware) usally clogged with dust, and virusses and yet blame ZoS for it. I play since the Beta, and the game has come a long way since then. Most bugs I encountered so far is fixed pretty soon. I agree that cyrodiil needs some dire work (mostly increasing server-capacity if you ask me) but look at your own end first instead of pointing fingers.

    And yes, we all spend to much cash on games. I got tons lying around that I cant play with windows 10, because the furthest they are supported is XP wich is removed as viritual enviroment in 10 sadly. So suck it up.

    Are you unaware of what's happened to console?

    Like the pc never has trouble. Face it guys, any game that launches now has its own trouble one way or another. Complaining wont solve it. Shouting that you will stop your eso+ isnt going to help either. "I want them to fix it, but I wont give them money till they do"...yeah, thats gonna solve it! If you dont agree with the fact that issues are bound to happen (we are all human) then dont play.

    If nobody were to complain and moan and protest when the issues do happen, what incentive do those applying the changes that cause problems have to try and prevent the issues from happening in the first place?
    Dalek-Rok - Argonian Sorcerer || Dalek-Shād - Argonian Nightblade || Dalek-Shul - Argonian Templar || Dalek-Xal - Argonian Dragonknight || Mounts-the-Snout - Argonian Warden || Dalek-Xul - Argonian Necromancer || Two-Spires - Argonian Arcanist || Dalek-Nesh - Argonian Sorcerer || Dalek-Kör - Argonian Dragonknight
    Don't incorporate bugs into your builds, and you won't have [an] issue.
  • Tan9oSuccka
    Tan9oSuccka
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    Ch4mpTW wrote: »
    I agree with 100%.

    What’s even more disturbing than the developer’s attitudes toward the game in its current state, is some of the community’s behavior toward it. I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense. Here people are who are receiving a game in a very buggy and in very poor condition, yet are still overjoyed with the product. And are not only defending the mess, and the company doing it (who does it frequently). But also are calling others “entitled” for wanting a properly functioning game. It’s disgusting really.

    On the bright side, I recently picked-up Persona 5 and Crash Bandicoot N.Sane Trilogy amongst many more. So, I definitely won’t be sitting around dealing with this crap. To those who don’t have other games to turn to, I feel bad for you.

    I think the people that are accepting of the current situation has likely a similar IT, Project Management and similar backgrounds. These things happen often and have a process for resolution. So many things have to happen and care with each step is a must. You don’t want to exacerbate the issue.

    Knuckledraggers expect status updates every five minutes and feel neglected when it doesn’t happen.

    For me personally, they’ve provided quite a few status updates for all you armchair IT specialists.
    Of course I like steak. I'm a Nord, aren't I?
    -Berj Stoneheart
  • monktoasty
    monktoasty
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    I mean..yea..it's bad. And just because tos says one thing..it doesn't mean zos can't do compensation of some sort..for sticking it out.

    I'm sure it is very difficult to zero in on why this is happening..maybe if they had more transparency it would help the community.

    There's also special hurdles dealing with ps and xbox as its not so easy to get fixes in quickly. It all has to get cleared by Microsoft etc.

    I'm not defending anyone just saying..it's hard to know what they are dping..but I guess older players would know from their past experiences with zos

  • Darkstorne
    Darkstorne
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    I don't understand how they can playtest new patches and allow such glaring issues to be pushed through. It happens literally every single time they have a big content patch, it breaks at least one major component of the game and we have to sit here and deal with it for usually over a month at least before they patch the patch.

    It's just very unprofessional.

    I guess they learned how to QA patches from their sister studio, Bethesda Game Studios. I'll never forget the Skyrim console patch that made dragons fly backwards :lol:

    168898.gif?v=1
  • Kram8ion
    Kram8ion
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    Totally agree with op and I am in the same boat without a paddle and I wasn't even thinking about taking a break, ( it may be a good idea after 2500 hrs) but this is forced
    My general misses cyrodil :|
    Edited by Kram8ion on November 14, 2017 8:22PM
    Aussie lag is real!
  • The_Lex
    The_Lex
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    I don't understand how they can playtest new patches and allow such glaring issues to be pushed through. It happens literally every single time they have a big content patch, it breaks at least one major component of the game and we have to sit here and deal with it for usually over a month at least before they patch the patch.

    It's just very unprofessional.

    This

    I refuse to believe that the patch was properly tested. If only one or two people were having issues, we could argue that those bugs just slipped by despite testing. However, there are several pages of specific examples of load screen bugs and other issues in the official thread alone.

    And it's astounding how vocal the white knights have become. Even in this thread, they've even stooped to name-calling.

    You better be careful chasing away the console crowd. It's been proven that consolers spend far more than the so-called PC master race. If consolers leave, a huge revenue stream leaves with them.
    Edited by The_Lex on November 14, 2017 8:34PM
  • ThePrinceOfBargains
    ThePrinceOfBargains
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    Is the PVP loading screen issue just for PS4 it is it all systems?
  • The_Lex
    The_Lex
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    TheMaster wrote: »
    Is the PVP loading screen issue just for PS4 it is it all systems?

    Seems to be all systems but PS4 and Xbox have it far worse, at least from what I've read here on the forums.
  • Jade1986
    Jade1986
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    Axoinus wrote: »
    Ch4mpTW wrote: »
    I agree with 100%.

    ...I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense...

    I think that the disconnect is PS4. Some 80% of people on forum are on PC. So when this sort of thing is talked about, PC folk aren't seeing the same thing.


    While we dont get the infinite loading screens, we do get 5-15 minute loading screens in cyro and battlegrounds . It is beyond frustrating, and we have been gettin them since launch. :/
  • idk
    idk
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    Has OP followed the instructions given in the thread on long load screens?

    If not, do it now and follow the instructions exactly. Otherwise your rant is pointless. Well, rants generally are anyhow.
  • chenbot
    chenbot
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    Eh, the nerfs and lack of a chicken pet bum me out more than the infinite loading screens.

    nsr.gif
  • Twohothardware
    Twohothardware
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    Sony and Microsoft are just about as much to blame for these issues as ZoS. They need to get rid of whatever stupid logic they have for not allowing PTS builds on console and there needs to be a program where users sign up and test the patch a couple of weeks prior to it's live release so that if there is any glaring issues the release date for the patch can be delayed and people can continue playing a working version of the game in the meantime.

    When patches are submitted to Sony and Microsoft the reason it takes a lot longer to get the patch compared to on PC is that it goes through their own testing and certification and that process obviously isn't worth a spit since they never catch these big issues that break the game. It's time this testing is done by the players that actually know what to look for.
    Edited by Twohothardware on November 14, 2017 9:03PM
  • Jawasa
    Jawasa
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    Not had that problem on PC. In cyrodil it's the normal long loadscreens that We have had for years. But no other thing then large battels playing with no sound or only music.
  • MornaBaine
    MornaBaine
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    Axoinus wrote: »
    Ch4mpTW wrote: »
    I agree with 100%.

    ...I’ve encountered so many people as of lately on these forums who are defending ZOS’ actions, that frankly make no sense...

    I think that the disconnect is PS4. Some 80% of people on forum are on PC. So when this sort of thing is talked about, PC folk aren't seeing the same thing.


    Not completely true. I'm on PC and I don't PvP or do battle grounds. Yet I get endless load screens just teleporting to my darned player house. Seriously.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • The_Lex
    The_Lex
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    Sony and Microsoft are just about as much to blame for these issues as ZoS. They need to get rid of whatever stupid logic they have for not allowing PTS builds on console and there needs to be a program where users sign up and test the patch a couple of weeks prior to it's live release so that if there is any glaring issues the release date for the patch can be delayed and people can continue playing a working version of the game in the meantime.

    When patches are submitted to Sony and Microsoft the reason it takes a lot longer to get the patch compared to on PC is that it goes through their own testing and certification and that process obviously isn't worth a spit since they never catch these big issues that break the game. It's time this testing is done by the players that actually know what to look for.

    Agreed
  • billp_ESO
    billp_ESO
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    I was reading some tips on PvP and ran across this:

    "Been stuck on load screen for a while now. I let it sit there for the first 10 minutes then restarted game and sat again for 5 minutes, so quit the game and launcher and sat another 5 minutes, so quit everything and restarted computer and still staring at the loading screen.
    Edited by ZOS_GinaBruno on May 6, 2014 7:10PM "

    and this

    "then can't get back in Cyrodiil as stuck on never ending loading screen, end up having to completely exit game, wait for memory to clear then relog, was never any issues pre patch.

    EDIT. Can't get into game at all now on the character that crashed in Cyrodiil ! So can't play at all now :s

    Edited by elvenmad on October 13, 2016 1:59PM "

  • MakoFore
    MakoFore
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    agree, i m cancelling my eso+ subsciption as we speak also. as i ve said this isnt a game in Beta, this is 4th year now, and we re paying an actually high subsciption compared to other entertainment serveices like netflix. I might actually be okay with it- if they were constantly working on - communicating with the community and taking our feedback,. instead its the usual "hey look at this shiny free pet!"
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