Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Can't install: Another copy of the launcher already running...
I have purchased the Digital Imperial Edition back in April 2014 and played for a few months. After a long break I'd like to look into ESO again. Unfortunately the installer which I've downloaded on this site under my account settings terminates with the message that "Another copy of the launcher is already running and has to be closed first". Needless to say, this is wrong, no other launcher instance is running when this happens. Of course I've tried restarting Windows, but no change.
I'm using Windows 10 Professional, any ideas?