I'm a Diehard ESO Fanboy BUT,

vamp_emily

OP, do you have a tattoo on your tush that says, "ESO" or "Zeni"? If not, you are not a die hard fanboy.

Now go get that tattoo and come back.

ComboBreaker88

vamp_emily wrote: »

OP, do you have a tattoo on your tush that says, "ESO" or "Zeni"? If not, you are not a die hard fanboy.

Now go get that tattoo and come back.

How about a get a "Z" on my left cheek and an "$" on my right cheek. That would be about accurate. Lol but in all seriousness if you have something to contribute, post that. What has your ESO experience been so far?

ComboBreaker88

geonsocal wrote: »

ComboBreaker88 wrote: »

ZOS you have the worst customer service I have ever experienced.

I get disconnected every 15 min. This happens with exactly ZERO of my other games. There are even entire zones (Grahtwood, Wrothgar) I avoid to help prevent this. It doesn't really help.

You cater to new players and shun those who have stuck around through all of your bugs and exploits.

PvP is unplayable. The lag alone is bad enough. But every class has very broken skills that either don't work as intended or are just flat out broken. And don't get me started on the zergs.

Trials can't be completed because of the constant disconnections.

Overland quests are on easy mode.

The champion system was a great idea that you (ZO$) turned into a bad joke.

You don't ban exploiters or gold dupers.

You do nothing about bots.

I've never ONCE seen a GAMEMASTER.

You charge us for crowns and don't deliver them.

The crown store has become a gambling addiction for children. (Seriously, wtf?)

The state of the game is this,
ESO has the most potential of any MMO on the market or the horizon. But it's driven by a company that doesn't listen to its player base and clearly doesn't know what it is doing. In short ESO is amazing. Not because of the game itself, but because of its sheer potential. Zenimax on the other hand, your coders and combat team in my opinion fall short. And your marketing team... Well.. Crown Crates is all I can say.

fair criticisms...however, it's not exactly like all of this stuff is new...

why have you continued to play if you are so disappointed with this particular gaming experience?

It's the only game currently on console that has everything I enjoy and an economy. But Dark and Light DEFINITELY has my eye

Donari

I don't think your complaints have anything to do with customer service. I was expecting to see ire at the poor response to tickets (which yes, I have found abysmal especially in comparison with my other MMO -- answers that haven't read the question, worse, answers that haven't read the followup or the full comments in a very short email train, worst, answers that don't actually answer anything at all and then the ticket closes ... I mean c'mon, "Please send us the following information so we can investigate further" and in the SAME EMAIL "we are closing this ticket" .. really???).

You seem more irate at the game design and implementation than at ticket response, which is what the customer service department handles.

Good luck with D&L -- after its massive failure on original launch, I am not even looking at that game. Maybe in another year after the reboot has proven itself, but right now I'm in the fool-me-once mode. I'll stick with GW2 and ESO, both of which I find quite fun despite their various and inevitable flaws.

ComboBreaker88

Donari wrote: »

I don't think your complaints have anything to do with customer service. I was expecting to see ire at the poor response to tickets (which yes, I have found abysmal especially in comparison with my other MMO -- answers that haven't read the question, worse, answers that haven't read the followup or the full comments in a very short email train, worst, answers that don't actually answer anything at all and then the ticket closes ... I mean c'mon, "Please send us the following information so we can investigate further" and in the SAME EMAIL "we are closing this ticket" .. really???).

You seem more irate at the game design and implementation than at ticket response, which is what the customer service department handles.

Good luck with D&L -- after its massive failure on original launch, I am not even looking at that game. Maybe in another year after the reboot has proven itself, but right now I'm in the fool-me-once mode. I'll stick with GW2 and ESO, both of which I find quite fun despite their various and inevitable flaws.

D&L is completely different from its original. The frame work was always solid, but the content and mechanics were awful. You should at least check it out. It's definitely worth a second look now.

MerkzM8

ComboBreaker88 wrote: »

I have over 50 accounts just for selling.

lol nice job publicly announcing you sell accounts.

ComboBreaker88

MerkzM8 wrote: »

ComboBreaker88 wrote: »

I have over 50 accounts just for selling.

lol nice job publicly announcing you sell accounts.

Selling in Guild stores..

Zbigb4life

ComboBreaker88 wrote: »

I'm on console. Xbox- NA server.
I've been playing since beta.
I run multiple guilds.
I run a Facebook group with nearly 1,000 people.
I operate a chatroom with over 200 active players.
I've invested thousands of dollars in ESO.
I have over 50 accounts just for selling.
I play 40+ hours a week.
I've completed the ENTIRE game. All quests.
I've gotten Emporer.
I've done every Trial.
I love this game.
I love many of the people in it.

BUT,
ZOS you have the worst customer service I have ever experienced.

I get disconnected every 15 min. This happens with exactly ZERO of my other games. There are even entire zones (Grahtwood, Wrothgar) I avoid to help prevent this. It doesn't really help.

You cater to new players and shun those who have stuck around through all of your bugs and exploits.

PvP is unplayable. The lag alone is bad enough. But every class has very broken skills that either don't work as intended or are just flat out broken. And don't get me started on the zergs.

Trials can't be completed because of the constant disconnections.

Overland quests are on easy mode.

The champion system was a great idea that you (ZO$) turned into a bad joke.

You don't ban exploiters or gold dupers.

You do nothing about bots.

I've never ONCE seen a GAMEMASTER.

You charge us for crowns and don't deliver them.

The crown store has become a gambling addiction for children. (Seriously, wtf?)

The state of the game is this,
ESO has the most potential of any MMO on the market or the horizon. But it's driven by a company that doesn't listen to its player base and clearly doesn't know what it is doing. In short ESO is amazing. Not because of the game itself, but because of its sheer potential. Zenimax on the other hand, your coders and combat team in my opinion fall short. And your marketing team... Well.. Crown Crates is all I can say.

I hope someone in Bethesda steps in and fixes this whole mess. Because the game isn't really playable and hasn't been for quite some time.

Thanks for listening. While some of this may seem harsh, it's an honest opinion of a player who has been here since Beta and has spoken with hundreds if not thousands of players. I am not alone.

Why are you complaining about zergs??? It's a MMO after all. If you want to play alone play some cards.

MornaBaine

ComboBreaker88 wrote: »

I'm on console. Xbox- NA server.
I've been playing since beta.
I run multiple guilds.
I run a Facebook group with nearly 1,000 people.
I operate a chatroom with over 200 active players.
I've invested thousands of dollars in ESO.
I have over 50 accounts just for selling.
I play 40+ hours a week.
I've completed the ENTIRE game. All quests.
I've gotten Emporer.
I've done every Trial.
I love this game.
I love many of the people in it.

BUT,
ZOS you have the worst customer service I have ever experienced.

I get disconnected every 15 min. This happens with exactly ZERO of my other games. There are even entire zones (Grahtwood, Wrothgar) I avoid to help prevent this. It doesn't really help.

You cater to new players and shun those who have stuck around through all of your bugs and exploits.

PvP is unplayable. The lag alone is bad enough. But every class has very broken skills that either don't work as intended or are just flat out broken. And don't get me started on the zergs.

Trials can't be completed because of the constant disconnections.

Overland quests are on easy mode.

The champion system was a great idea that you (ZO$) turned into a bad joke.

You don't ban exploiters or gold dupers.

You do nothing about bots.

I've never ONCE seen a GAMEMASTER.

You charge us for crowns and don't deliver them.

The crown store has become a gambling addiction for children. (Seriously, wtf?)

The state of the game is this,
ESO has the most potential of any MMO on the market or the horizon. But it's driven by a company that doesn't listen to its player base and clearly doesn't know what it is doing. In short ESO is amazing. Not because of the game itself, but because of its sheer potential. Zenimax on the other hand, your coders and combat team in my opinion fall short. And your marketing team... Well.. Crown Crates is all I can say.

I hope someone in Bethesda steps in and fixes this whole mess. Because the game isn't really playable and hasn't been for quite some time.

Thanks for listening. While some of this may seem harsh, it's an honest opinion of a player who has been here since Beta and has spoken with hundreds if not thousands of players. I am not alone.

Could not agree with you more OP. Never have I been so glad that I only play this game for the roleplay and have lost all interest in end game content and PvP long ago. With every update and every set of patch notes I just end up shaking my head sadly. I've been supporting this game since launch and with every passing month I wonder why as the sleazy business tactics ZOS seems hellbent on employing multiply and the gameplay itself just gets worse, not better.

Storymaster

Tandor wrote: »

agingerinohio wrote: »

Why all of the trolls in this thread??? Geeze *eye roll* Put a man behind a keyboard and suddenly you get a little boy with playground banter.

Probably because the topic comes across more as a bragging post than as a reasonable complaint. Sure there are issues including some of those listed, but some of them relate solely to console, some are aggravated according to where in the world you play from, and some of them are plain silly (the one about crown stores for starters). Above all, however, the bragging part rather negates the critical part. To proclaim such accomplishments in the game suggests it's not really as bad a game as is being painted.

This response wins the Ruby Throne.