The Elder Scrolls Online

In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European PC/Mac megaservers are now available. Thank you for your patience!
We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.

Can't reply to customer support emails

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HansK
HansK
✭✭✭
I need to reply to a ticket from CS but somehow the mail isn't going through. First I get a "Delivery Status Notification (Delay)" and a few days later "Delivery Status Notification (Failed)", both from Mail Delivery System [MAILER-DAEMON@mx01.zenimaxonline.com]

The message in the first is:

This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

<eso_help@helpmail.elderscrollsonline.com>

The reason for the problem:
4.4.2 - Bad connection 'timeout'

Second one gives as reason " 5.4.7 - Delivery expired (message too old) 'timeout' "

I've searched the forum but only came across issues from 2014 concerning blacklists. Can anyone give some insight?

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