Maintenance for the week of October 12:
• PC/Mac: NA and EU megaservers for maintenance – October 12, 6:00AM EDT (10:00 UTC) – 8:00AM EDT (12:00 UTC)
• Xbox One: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/

Paying subscribers entitled to know how long this breakdown will take?

Diffused
Diffused
✭✭✭
How long Zos?
Edited by Diffused on August 18, 2017 6:08AM
  • WaltherCarraway
    WaltherCarraway
    ✭✭✭✭✭
    Until the maintenance is done.
    AFK
  • SaekoBusujima
    To answer your question, that all depends on the problem they are having with the server is it the software side or hardware side
    - software is there a tec there that can fix it or is he/she getting in to the car and driving there .......
    - hardware is there still a spare hamster left or do they need to get one shipped in from Walmart ......
    life? life's pretty much a knife fight in a dirt-floored bar. and if they get you down, you best get back up. you can't outrun death forever, but you can make the *** work for it.
  • Diffused
    Diffused
    ✭✭✭
    Its 16.30 Friday afternoon after a long week of work I just want to play a game I enjoy.
  • SaekoBusujima
    Don't get me wrong a little more info from @ZOS would be nice, but we get what we get no point complaining
    life? life's pretty much a knife fight in a dirt-floored bar. and if they get you down, you best get back up. you can't outrun death forever, but you can make the *** work for it.
  • LadyDestiny
    LadyDestiny
    ✭✭✭✭✭
    There is no entitlement. You agreed to that when you first logged in the game. That being said, Zos needs to be far more informative and give more updates on progress. They fail at that. No ETA is the easy way out.
  • XDragonDoomX
    XDragonDoomX
    ✭✭✭✭✭
    According to the ToS, which you 'signed', there is no entitlement.

    "ZeniMax does not guarantee that any Services will be available at all times, in all countries and/or all geographic locations, at any given time, or that ZeniMax will continue to offer any particular Services for any particular length of time. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), ZeniMax reserves the right to change and update Content without notice to You. ZeniMax also reserves the right to refuse Your request(s) to acquire Content, and to limit or block any request to acquire Content, including, but not limited to, Downloadable Content and Game Mods, for any reason.

    ZeniMax may patch, update, or modify a Service at any time with or without notice to You. Notwithstanding the foregoing, ZeniMax has no obligation to make available any patches, updates or modifications or correct any errors or defects in the Services. "

    Hey, I have this bridge in NYC to sell you and based on your comment, you would be a perfect buyer. Pst.


    Still paying off the loan from the last purchase, but hang on in there. I'll get back to you soon.
    "Forums are like a herd of performing elephants with diarrhea.
    massive, difficult to redirect, awe-inspiring, entertaining, and a source of
    mind-boggling amounts of excrement when you least expect it. ”

    (with apologies to Eugene H. Spafford, aka Spaf)

    I have the power to please one person per day. Today is not your day.
    Tomorrow... Tomorrow does not look good either.

    82. Victory laps after killing the dragon with my 1d2 bow is considered in poor taste.
    83. My gnome does not like big butts and he cannot lie.
    84. Not allowed to talk my fellow inquisitors into buying a 220lb pull crossbow.
    85. Not allowed to talk my fellow inquisitors into buying an industrial strength flamethrower.
    86. Not allowed to make a superhero with a 99% chance of dodging even after the -10 penalty for a successful called shot.
    87. There is no such thing as a dwarven katana.
    88. My bard does not get a bonus to perform if she is obviously not wearing anything under her tabard.
    89. The elf's name is not Legolam.
    ** Mr Glenn's Forbidden activities list**

  • SaekoBusujima
    normally only after they do a major update "DLC" etc... is there prolonged down time on the game..

    @XDragonDoomX like your Signature
    life? life's pretty much a knife fight in a dirt-floored bar. and if they get you down, you best get back up. you can't outrun death forever, but you can make the *** work for it.
  • Anne_Firehawk
    Anne_Firehawk
    ✭✭✭✭✭
    welcome to the daily life of EU people :P
    Anne Firehawk | Legate | Bringer of Light | Voice of Reason | Divayth Fyr's Coadjutor | Dro-m'Athra Destroyer | Magicka DK forever
    GUAR SQUAD OP
    All Hardmodes done, WTB content.
    Cancercrates are ruining the game

    DD | Phoenix Reborn
    GM | Tamriels Emporium

    #permabanAPFlippers
  • Feanor
    Feanor
    ✭✭✭✭✭
    ✭✭✭✭✭
    This is ESO. You're entitled to spend crowns but to nothing else.
    Main characters:
    Feanor the Believer - AD Altmer mSorc - AR 41 - Stormproof (PC EU)
    Idril Arnanor - AD Altmer mSorc - CP 217 - Stormproof (PC NA)

    Other characters:
    Necrophilius Killgood - DC Imperial Necromancer
    Fearscales - AD Argonian Templar - Stormproof (healer)
    Draco Imperialis - AD Imperial DK (tank)
    Cabed Naearamarth - AD Dunmer mDK
    Valirion Willowthorne - AD Bosmer stamBlade
    Turuna - AD Altmer magBlade
    Kheled Zaram - AD Redguard stamDK
    Kibil Nala - AD Redguard stamSorc - Stormproof
    Yavanna Kémentárí - AD Breton magWarden
    Azog gro-Ghâsh - EP Orc stamWarden
    Vidar Drakenblød - DC Nord mDK
    Marquis de Peyrac - DC Breton mSorc - Stormproof
    Rawlith Khaj'ra - AD Khajiit stamWarden
    Tu'waccah - AD Redguard Stamplar

    All chars 50 @ CP 1100+. Playing and enjoying PvP with RdK mostly on PC EU.
  • Onu
    Onu
    ✭✭
    The rest of you have probably got it easy, the server will be up tomorrow. I'm probably going to be waiting several more days, and probably will be told nope.
    Edited by Onu on August 19, 2017 3:41AM
    Eshtarra | Bosmer Templar (AD) | PC NA
  • Kahsa
    Kahsa
    ✭✭✭
    ESO+ is not a game playing subscription. ESO+ is for separate bonuses. The game is B2P, so playing after purchase is free, forever. If you stop paying your WoW or FF14 sub, you're outta there.
  • SosRuvaak
    SosRuvaak
    ✭✭✭✭✭
    Onu wrote: »
    Just bought this game 5 days ago and it seems its down as much as up. Is this normal?
    Yeah, I'm a little... alarmed.

    I decided to return to the game and bought Morrowind yesterday to check it out. Didn't get much of a chance to play, because my account was entirely wiped, empty, no characters, pets, mounts, crowns, nothing that I know I used to have. So I made a level 1 to play with while waiting on a ticket (#170817-000808 if someone feels so inclined) hoping for restoration or something... and the next day, the servers are down and I hear this is a common thing. I'm having some sudden buyer's remorse. Don't have my old stuff, and can't even start over yet.

    The rest of you have probably got it easy, the server will be up tomorrow. I'm probably going to be waiting several more days, and probably will be told nope.

    i think id die if my toons dissapeared. 4 years of 5 hours a day, gone.....

    how does zenimax not see that this game is important to people? it needs to be working correctly or its going to have a lot of people very disappointed. holy crap is it one of my peeves to disappoint, i cant imagine how much dissapointment zenimax hands out daily. lmao.
    Edited by SosRuvaak on August 18, 2017 7:13AM
    For the Pact!
    ~Sump Scales~
    Lusty Argonian Nightblade
    ~Baron Humbert von Gikkingen~
    Smokes-His-Greens
    ~Ruvaak~
  • Acrolas
    Acrolas
    ✭✭✭✭✭
    ✭✭✭✭✭
    Onu wrote: »
    I decided to return to the game and bought Morrowind yesterday to check it out. Didn't get much of a chance to play, because my account was entirely wiped, empty, no characters, pets, mounts, crowns, nothing that I know I used to have.

    Ignoring the crown balance for now, are you sure you're logged into the correct server? Check whether you're on NA or EU when you log in next.

    signing off
  • Brrrofski
    Brrrofski
    ✭✭✭✭✭
    ✭✭✭
    Just bought this game 5 days ago and it seems its down as much as up. Is this normal? Oh and I am entitled to an answer. My credit card my rules. I know I know. You don't care. Neither do I. Enough crap and enough leave and Your little kingdom flushes. I really hate smart assed people that open their yap when someone voices a legitimate complaint against something they feel that they are the king of. Its really simple. Smart mouth paying customers and see how it goes. I have bought the game. I have a plus account. I AM entitled because I Fing said I am!

    Well, you seem like a great addition to the community...

    No, it isn't normal. And no, you're not entitled. You ticked that T&Cs box when you bought the game. Read them.

    I understand it's frustrating when servers go down, but jesus, go do something else for a few hours.
    Xbox One EU
  • SixVoltCar
    SixVoltCar
    ✭✭✭
    Don't get me wrong a little more info from @ZOS would be nice, but we get what we get no point complaining

    What are you talking about-- complaints are therapeutic.
  • SixVoltCar
    SixVoltCar
    ✭✭✭
    Brrrofski wrote: »
    Just bought this game 5 days ago and it seems its down as much as up. Is this normal? Oh and I am entitled to an answer. My credit card my rules. I know I know. You don't care. Neither do I. Enough crap and enough leave and Your little kingdom flushes. I really hate smart assed people that open their yap when someone voices a legitimate complaint against something they feel that they are the king of. Its really simple. Smart mouth paying customers and see how it goes. I have bought the game. I have a plus account. I AM entitled because I Fing said I am!

    Well, you seem like a great addition to the community...

    No, it isn't normal. And no, you're not entitled. You ticked that T&Cs box when you bought the game. Read them.

    I understand it's frustrating when servers go down, but jesus, go do something else for a few hours.

    Actually he is-- he paid for 30 days of time, 2 of those days have been nullified, he is entitled to at least 2 days compensation for paid services not provided. That's... sort of the idea of a subscription. In all such games.
  • Minyassa
    Minyassa
    ✭✭✭✭✭
    ✭✭✭
    Just bought this game 5 days ago and it seems its down as much as up. Is this normal? Oh and I am entitled to an answer. My credit card my rules. I know I know. You don't care. Neither do I. Enough crap and enough leave and Your little kingdom flushes. I really hate smart assed people that open their yap when someone voices a legitimate complaint against something they feel that they are the king of. Its really simple. Smart mouth paying customers and see how it goes. I have bought the game. I have a plus account. I AM entitled because I Fing said I am!

    No, it's not normal. I have played for the past 3 months, I play about every other day and not at peak playing times, and this is the first time I've seen it go down unexpectedly for "maintenance" after a crash. I've seen traces in the forums a handful of times about major crashes, but they were all resolved by the time I tried to log in. This is the first time in three months that I've been prevented from playing during a time that I would normally be playing.
  • Slick_007
    Slick_007
    ✭✭✭✭✭
    i recall when my wow server went down, and it seemed everyone logged onto a different server to voice their concerns. a few hundred lvl 1 dwarves standing around and 1 high lvl horde shows up and it was on like donkey kong. there was a mountain of dwarven corpses piled high around this guy. it was close to the respawn point so people just kept coming back, again and again and again.
  • neverwalk
    neverwalk
    ✭✭✭✭
    Zos loves to stack problems on top each other which causes more DOWNTIME for PAYING customers, customers see new games coming out very soon and will drop ESO like a bad habit and ESO will be TAKEN off line in less then 1 year R.I.P. ESO.
  • mrfixit505
    According to the ToS, which you 'signed', there is no entitlement.

    "ZeniMax does not guarantee that any Services will be available at all times, in all countries and/or all geographic locations, at any given time, or that ZeniMax will continue to offer any particular Services for any particular length of time. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), ZeniMax reserves the right to change and update Content without notice to You. ZeniMax also reserves the right to refuse Your request(s) to acquire Content, and to limit or block any request to acquire Content, including, but not limited to, Downloadable Content and Game Mods, for any reason.

    ZeniMax may patch, update, or modify a Service at any time with or without notice to You. Notwithstanding the foregoing, ZeniMax has no obligation to make available any patches, updates or modifications or correct any errors or defects in the Services. "

    Oh Snap...
  • mrfixit505
    Just bought this game 5 days ago and it seems its down as much as up. Is this normal? Oh and I am entitled to an answer. My credit card my rules. I know I know. You don't care. Neither do I. Enough crap and enough leave and Your little kingdom flushes. I really hate smart assed people that open their yap when someone voices a legitimate complaint against something they feel that they are the king of. Its really simple. Smart mouth paying customers and see how it goes. I have bought the game. I have a plus account. I AM entitled because I Fing said I am!

    I bet you are the guy that runs up and grabs the chest while someone else is clearing the mobs to get to that chest.
  • RupzSkooma
    RupzSkooma
    ✭✭✭
    The problem is even Zeni don't know these. And posting ETA is always risky.
    Edited by RupzSkooma on August 18, 2017 7:46AM
    Modrim > Morrowind > Oblivion > Skyrim :>

    SKYRIM IMMERSIVE OVERHAUL MODPACK

    Thank you , ZeniMax Online Studios for Elder Scrolls Online .

  • mrfixit505
    neverwalk wrote: »
    Zos loves to stack problems on top each other which causes more DOWNTIME for PAYING customers, customers see new games coming out very soon and will drop ESO like a bad habit and ESO will be TAKEN off line in less then 1 year R.I.P. ESO.

    If you don't like the game, I'm sure you will be missed.
  • Brrrofski
    Brrrofski
    ✭✭✭✭✭
    ✭✭✭
    SixVoltCar wrote: »
    Brrrofski wrote: »
    Just bought this game 5 days ago and it seems its down as much as up. Is this normal? Oh and I am entitled to an answer. My credit card my rules. I know I know. You don't care. Neither do I. Enough crap and enough leave and Your little kingdom flushes. I really hate smart assed people that open their yap when someone voices a legitimate complaint against something they feel that they are the king of. Its really simple. Smart mouth paying customers and see how it goes. I have bought the game. I have a plus account. I AM entitled because I Fing said I am!

    Well, you seem like a great addition to the community...

    No, it isn't normal. And no, you're not entitled. You ticked that T&Cs box when you bought the game. Read them.

    I understand it's frustrating when servers go down, but jesus, go do something else for a few hours.

    Actually he is-- he paid for 30 days of time, 2 of those days have been nullified, he is entitled to at least 2 days compensation for paid services not provided. That's... sort of the idea of a subscription. In all such games.

    It's been down for 21 hours. So less than a day.

    ESO+ is subject to same terms an conditions of the game. So therefore....

    41735cf1a85ce64f4a421aeb221d32cb.jpg
    Edited by Brrrofski on August 18, 2017 7:48AM
    Xbox One EU
Sign In or Register to comment.