No longer have access to Morrowind after purchase

Yubarius

So i have owned the Morrowind Chapter since it came out and now the game says I need the chatper upgrade to access BG's. Can someone please let me know if there is a way to fix this? This image is to show that I have in fact played BG's in the past.

dpencil1

Did you submit a customer support ticket?

Yubarius

Ok so I actually found the issue, i was not launching the game from steam but from the ESO shortcut pinned to my taskbar. I noticed that when I did this it always asked me to enter my full log-in info but when you launch from steam it auto logs and you just have to press log in. This leads me to believe that the way the sever processes whether or not you have DLC installed is not based on your account but whether or not you are launching from steam, which is really F****d up.