Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Support site bugs
The entire support website is a mess of bugs
First off.
You cannot login. the login button you need to press after filling in your username and password does not work. enter does not work on opera or firefox. it does work on edge tho.
I also heard about a bug that causes passwords longer then 20 characters to not work (this isn't what my problem is because my password is smaller then that)
If you go through these steps: "windows > ingame issue > character issue > deleted character" and then click onto the link
You get send back all the way to the start
In the end i don't need a character restored but still