BG queue: Would you at least be so kind to TALK to us?

Wump · May 2017

lunalitetempler · May 2017

Yeah at least give us a decent explanation about how its going and when its expected to be fixed. Feel like I got lured into pointless pre order.

Volture777 · May 2017

You aren't going to get a response (not one you want anyway). They know about the issue but have no idea or timeline for a fix. ZOS isn't going to keep replying to threads just to say "idk." Until we hear an update, understand that they have given their answer--they aren't sure what to do or how long it will take.

FlyLionel · May 2017

Console is most definitely looking forward to this.

souravami · May 2017

Nah you already paid them money. They will neither listen to you or talk to you anymore.

raasdal · May 2017

Volture777 wrote: »

You aren't going to get a response (not one you want anyway). They know about the issue but have no idea or timeline for a fix. ZOS isn't going to keep replying to threads just to say "idk." Until we hear an update, understand that they have given their answer--they aren't sure what to do or how long it will take.

Where have they given any answer? It is not even on their known issues page! It would be great with just the usual; we are aware and looking into it, message.

vyndral13preub18_ESO · May 2017

It is a holiday weekend here in the US. Monday off, no one really wants to do anything on Tuesday, so maybe Wednesday we can get something.

Lexxypwns · May 2017

ZOS_GinaBruno · May 2017

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

Lexxypwns · May 2017

ZOS_GinaBruno wrote: »

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

@ZOS_GinaBruno Do we have an ETA for these patches to release on Console? I'm aware of the certification issues, I'd just rather not bother with an incomplete product and will likely wait til we get these fixes to bother with BGs

Tandor · May 2017

People really need to use the Dev Tracker before accusing developers of not communicating.

Cocorocho · May 2017

People still asking for ETA ahahahahhahahaha, group finder has been broken for *** MONTHS it even got worse with the latest patch, come on guys

Miruku · May 2017

How is something like like this even allowed to run rampant for so long not trying to being like come on. >.>

ZOS_GinaBruno · May 2017

Lexxypwns wrote: »

ZOS_GinaBruno wrote: »

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

@ZOS_GinaBruno Do we have an ETA for these patches to release on Console? I'm aware of the certification issues, I'd just rather not bother with an incomplete product and will likely wait til we get these fixes to bother with BGs

We're working on making sure these fixes will be included with the update on console.

Aurie · May 2017

Tandor wrote: »

People really need to use the Dev Tracker before accusing developers of not communicating.

Indeed. But looking at the Dev Tracker there are only around ten communications per day. Then look at the number of threads and posts per day, and it suddenly doesn't seem very much.

Unfortunately most MMO forums are much the same, with people constantly frustrated by the lack of response.

Now go and look at the Darkfall New Dawn forums. And learn exactly how much the devs respond there. They are a shining example of how a forum should be run. Every thread has at least one (and usually many more) dev response. There is a very real communication going on between the devs and the playerbase. Every query posted gets a response explaining why the devs are doing a,b and c and what their thought processes are. And in that forum, the devs are not afraid to acknowledge that the playerbase may just be right and worth listening to in a lot of cases, and they enthusuiastically enter into discussions on a daily basis. Their tolerance of the right to freedom of speech is legendary to a fault, and they are much respected for all their attitudes. They make the playerbase feel listened to.

@ZOS I really hope you are reading this. Your community reps are here to TALK to the playerbase, not to leave us with a sense of almost total silence when people are literally begging you for a response. Except when it is perceived by you that people are breaking forum rules....in which case you are very quick indeed to jump in and 'moderate' the forum. Apart from that, it really comes over that you pick and choose exactly what it suits you to respond to (which is frankly not very much).

That's no way to run a forum.

Tandor · May 2017

Aurelle1 wrote: »

Tandor wrote: »

People really need to use the Dev Tracker before accusing developers of not communicating.

Indeed. But looking at the Dev Tracker there are only around ten communications per day. Then look at the number of threads and posts per day, and it suddenly doesn't seem very much.

Unfortunately most MMO forums are much the same, with people constantly frustrated by the lack of response.

Now go and look at the Darkfall New Dawn forums. And learn exactly how much the devs respond there. They are a shining example of how a forum should be run. Every thread has at least one (and usually many more) dev response. There is a very real communication going on between the devs and the playerbase. Every query posted gets a response explaining why the devs are doing a,b and c and what their thought processes are. And in that forum, the devs are not afraid to acknowledge that the playerbase may just be right and worth listening to in a lot of cases, and they enthusuiastically enter into discussions on a daily basis. Their tolerance of the right to freedom of speech is legendary to a fault, and they are much respected for all their attitudes. They make the playerbase feel listened to.

@ZOS I really hope you are reading this. Your community reps are here to TALK to the playerbase, not to leave us with a sense of almost total silence when people are literally begging you for a response. Except when it is perceived by you that people are breaking forum rules....in which case you are very quick indeed to jump in and 'moderate' the forum. Apart from that, it really comes over that you pick and choose exactly what it suits you to respond to (which is frankly not very much).

That's no way to run a forum.

I'm sorry, but this topic isn't about the number of developer posts versus the number of player posts, it's about the OP's criticism of the developers for not responding to a particular issue when a brief perusal of the Dev Tracker would have shown that there had indeed been responses on that very issue.

zaria · May 2017

Lexxypwns wrote: »

ZOS_GinaBruno wrote: »

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

@ZOS_GinaBruno Do we have an ETA for these patches to release on Console? I'm aware of the certification issues, I'd just rather not bother with an incomplete product and will likely wait til we get these fixes to bother with BGs

The good news is that queuing is probably server side only so they can patch without adding more files to client.

Chori · May 2017

Tandor wrote: »

People really need to use the Dev Tracker before accusing developers of not communicating.

Why? at the end of the day they will chose to ignore certain feedback about things that shouldnt make it to live server, like in this patch. Better clean that nose yo

lunalitetempler · May 2017

All I see is some improvements coming not fixes. Guess I'll have to find something else to do for a few weeks, anyone know any good box sets?

Silver_Strider · May 2017

vyndral13preub18_ESO · May 2017

zaria wrote: »

Lexxypwns wrote: »

ZOS_GinaBruno wrote: »

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

@ZOS_GinaBruno Do we have an ETA for these patches to release on Console? I'm aware of the certification issues, I'd just rather not bother with an incomplete product and will likely wait til we get these fixes to bother with BGs

The good news is that queuing is probably server side only so they can patch without adding more files to client.

Bad news is it is probably a lot like the dungeon finder. Which they have never been able to fix.

raasdal · May 2017

ZOS_GinaBruno wrote: »

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

But @ZOS_GinaBruno - the one single issue that everyone is having is NOT on that list? No one have issues with the problems on that list. They are all minor issues compared to the fact that no one can get into BG's during primetime.

ParaNostram · May 2017

Lexxypwns wrote: »

ZOS_GinaBruno wrote: »

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

@ZOS_GinaBruno Do we have an ETA for these patches to release on Console? I'm aware of the certification issues, I'd just rather not bother with an incomplete product and will likely wait til we get these fixes to bother with BGs

It was discussed during ESO live today, the incremental update is when fixes should be implemented. The show offers good information you should watch it.

Morgul667 · May 2017

vyndral13preub18_ESO wrote: »

zaria wrote: »

Lexxypwns wrote: »

ZOS_GinaBruno wrote: »

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

@ZOS_GinaBruno Do we have an ETA for these patches to release on Console? I'm aware of the certification issues, I'd just rather not bother with an incomplete product and will likely wait til we get these fixes to bother with BGs

The good news is that queuing is probably server side only so they can patch without adding more files to client.

Bad news is it is probably a lot like the dungeon finder. Which they have never been able to fix.

Yesterday again after one month of not using it, tried group finder, it worked pretty quickly but, next message: instance is full cannot join dungeon

idk · May 2017

Lexxypwns wrote: »

ZOS_GinaBruno wrote: »

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

@ZOS_GinaBruno Do we have an ETA for these patches to release on Console? I'm aware of the certification issues, I'd just rather not bother with an incomplete product and will likely wait til we get these fixes to bother with BGs

Patches to fix bugs may not require certification. I have heard that is the case. Further, in the port to consoles I do not think you guys get all of PC bugs and in some cases get different ones.

Domander · May 2017

Logged in, tried 7 times to get into a BG, logged out.

Kneighbors · May 2017

Stop dreaming. ZoS don't have a good coder for these things, think the Group Finder for dungeons group made this apparent long ago.

Lexxypwns · May 2017

ZOS_GinaBruno wrote: »

Lexxypwns wrote: »

ZOS_GinaBruno wrote: »

We created a stickied Known Issues thread a few days ago that answers a lot of these questions (and just updated it a few minutes ago with the latest status for everything). You can find it here: https://forums.elderscrollsonline.com/en/discussion/346484/known-issues-for-morrowind-update-14-updated-5-26-4-20pm

@ZOS_GinaBruno Do we have an ETA for these patches to release on Console? I'm aware of the certification issues, I'd just rather not bother with an incomplete product and will likely wait til we get these fixes to bother with BGs

We're working on making sure these fixes will be included with the update on console.

Sorry, just to clarify, you mean delivered with console morrowind launch?

RMerlin · May 2017

Aurelle1 wrote: »

Tandor wrote: »

People really need to use the Dev Tracker before accusing developers of not communicating.

Indeed. But looking at the Dev Tracker there are only around ten communications per day. Then look at the number of threads and posts per day, and it suddenly doesn't seem very much.

Unfortunately most MMO forums are much the same, with people constantly frustrated by the lack of response.

Now go and look at the Darkfall New Dawn forums. And learn exactly how much the devs respond there. They are a shining example of how a forum should be run. Every thread has at least one (and usually many more) dev response. There is a very real communication going on between the devs and the playerbase. Every query posted gets a response explaining why the devs are doing a,b and c and what their thought processes are. And in that forum, the devs are not afraid to acknowledge that the playerbase may just be right and worth listening to in a lot of cases, and they enthusuiastically enter into discussions on a daily basis. Their tolerance of the right to freedom of speech is legendary to a fault, and they are much respected for all their attitudes. They make the playerbase feel listened to.

@ZOS I really hope you are reading this. Your community reps are here to TALK to the playerbase, not to leave us with a sense of almost total silence when people are literally begging you for a response. Except when it is perceived by you that people are breaking forum rules....in which case you are very quick indeed to jump in and 'moderate' the forum. Apart from that, it really comes over that you pick and choose exactly what it suits you to respond to (which is frankly not very much).

That's no way to run a forum.

Devs can either spend their time developing, or spend their time answering forum posts or their Community Relation team members (Gina and Jessica).

I'll vote for the former. Especially when answers have already been given to a lot of cases, but people are failing to read them.

vyndral13preub18_ESO · May 2017

rmerlb16_ESO wrote: »

Aurelle1 wrote: »

Tandor wrote: »

People really need to use the Dev Tracker before accusing developers of not communicating.

Indeed. But looking at the Dev Tracker there are only around ten communications per day. Then look at the number of threads and posts per day, and it suddenly doesn't seem very much.

Unfortunately most MMO forums are much the same, with people constantly frustrated by the lack of response.

Now go and look at the Darkfall New Dawn forums. And learn exactly how much the devs respond there. They are a shining example of how a forum should be run. Every thread has at least one (and usually many more) dev response. There is a very real communication going on between the devs and the playerbase. Every query posted gets a response explaining why the devs are doing a,b and c and what their thought processes are. And in that forum, the devs are not afraid to acknowledge that the playerbase may just be right and worth listening to in a lot of cases, and they enthusuiastically enter into discussions on a daily basis. Their tolerance of the right to freedom of speech is legendary to a fault, and they are much respected for all their attitudes. They make the playerbase feel listened to.

@ZOS I really hope you are reading this. Your community reps are here to TALK to the playerbase, not to leave us with a sense of almost total silence when people are literally begging you for a response. Except when it is perceived by you that people are breaking forum rules....in which case you are very quick indeed to jump in and 'moderate' the forum. Apart from that, it really comes over that you pick and choose exactly what it suits you to respond to (which is frankly not very much).

That's no way to run a forum.

Devs can either spend their time developing, or spend their time answering forum posts or their Community Relation team members (Gina and Jessica).

I'll vote for the former. Especially when answers have already been given to a lot of cases, but people are failing to read them.

So your arguement against asking questions is, stop. Because if we ask the same question over and again Gina can't stop herself from asking the devs over and over again, even if she already has the answer. And then nothing will get done?

idk · May 2017

vyndral13preub18_ESO wrote: »

rmerlb16_ESO wrote: »

Aurelle1 wrote: »

Tandor wrote: »

People really need to use the Dev Tracker before accusing developers of not communicating.

Indeed. But looking at the Dev Tracker there are only around ten communications per day. Then look at the number of threads and posts per day, and it suddenly doesn't seem very much.

Unfortunately most MMO forums are much the same, with people constantly frustrated by the lack of response.

Now go and look at the Darkfall New Dawn forums. And learn exactly how much the devs respond there. They are a shining example of how a forum should be run. Every thread has at least one (and usually many more) dev response. There is a very real communication going on between the devs and the playerbase. Every query posted gets a response explaining why the devs are doing a,b and c and what their thought processes are. And in that forum, the devs are not afraid to acknowledge that the playerbase may just be right and worth listening to in a lot of cases, and they enthusuiastically enter into discussions on a daily basis. Their tolerance of the right to freedom of speech is legendary to a fault, and they are much respected for all their attitudes. They make the playerbase feel listened to.

@ZOS I really hope you are reading this. Your community reps are here to TALK to the playerbase, not to leave us with a sense of almost total silence when people are literally begging you for a response. Except when it is perceived by you that people are breaking forum rules....in which case you are very quick indeed to jump in and 'moderate' the forum. Apart from that, it really comes over that you pick and choose exactly what it suits you to respond to (which is frankly not very much).

That's no way to run a forum.

Devs can either spend their time developing, or spend their time answering forum posts or their Community Relation team members (Gina and Jessica).

I'll vote for the former. Especially when answers have already been given to a lot of cases, but people are failing to read them.

So your arguement against asking questions is, stop. Because if we ask the same question over and again Gina can't stop herself from asking the devs over and over again, even if she already has the answer. And then nothing will get done?

@vyndral13preub18_ESO

Zos provided a response in this thread indicating clear communication that had already been provided by Zos.

Further, creating more and more responses does not speed anything up. A clear indication of that is Zos rarely replies to a thread when they are already replied to another thread on the subject.

I do not know why people think because they did not pay attention to when it was answered, multiple times in this case, that they should get a reply to their thread.