The Elder Scrolls Online

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did not receive pledge of mara? ZOS help, please!

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manustecta
manustecta
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Today i bought Imperial edition upgrade for my existing account.
But i did not receive pledge of mara?
There is no ingame email or the scroll are not in inventory.Yes, i did restart game.
ZOS can you please help, beacuse support page is not working?
Thank you
Edited by manustecta on May 15, 2017 11:42PM
"Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear."
  • ArchMikem
    ArchMikem
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    I don't think it's a Scroll, the Mara blessing buff thing is applied when you're wearing a Ring, (after marrying someone of course).

    But I have absolutely no idea how it works really.
    CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
    Quest Objective: OMG Go Talk To That Kitty!
  • Tasear
    Tasear
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    Do /bug

    It takes about a month.
  • manustecta
    manustecta
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    Right now i am doing some researching and watching youtube videos and i see that you need to receive some kind off scroll in inventory.Maybe i am wrong.
    I cant login in on support page beacuse they have some kind of bug, simple you cant sign up or login in to contact support in any way.So i must do like this.unfortunately. :/
    "Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear."
  • Tasear
    Tasear
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    I definitely got mine in the mail.
  • manustecta
    manustecta
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    So no one from ZOS have answer or any reply?
    If i start yelling and swearing then they will be here promptly.
    Very sad... :/

    Edited by manustecta on May 17, 2017 9:12AM
    "Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear."
  • Belidos
    Belidos
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    manustecta wrote: »
    So no one from ZOS have answer or any reply?
    If i start yelling and swearing then they will be here promptly.
    Very sad... :/

    You might get a response if you actually carried out the proper process for an issue, posting on the general forums is not the correct proccess, and will get you knowhere. There are three ways to report an issue.

    1. Type /bug in game
    2. Post in the CORRECT part of the forum... hint: go to the front page of the forum and scroll down to Customer Support, and choose the right forum from there.
    3. Look at the top of the page, right there at the top at the end of the menu is a support link, use that.

    None of these processes include posting in the general forum.

    As to the scroll thing, yes, you should get a scroll in the post, this is then used to initiate the rite.
    Edited by Belidos on May 17, 2017 9:18AM
  • manustecta
    manustecta
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    Belidos

    1.I did Type /bug in game.
    2.there is not CORRECT part of forum for this kind of ripoff/issue.I dont have TECHNICAL problem i have INGAME problem.
    And this is not TECHNICAL problem, its what i paid for problem, so this is not TECHINCAL PROBLEM!
    3.did you read what i write in first page?
    No you did not!
    YOU CANT CONTACT CUSTOMER SUPPORT FROM THAT SUPPORT PAGE!
    beacuse they have very long time a bug on that SUPPORT PAGE that you cant login on or sign in.
    even if you have account.YOU CANT SIGN IN OR LOGIN IN!
    Authentication Error!
    After 8 times write it my userid and password.

    maybe now we will have attention from ZOS beacuse we starting to yelling and arguing?
    Edited by manustecta on May 17, 2017 9:43AM
    "Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear."
  • Belidos
    Belidos
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    1. Great!
    2. Yes there is .... https://forums.elderscrollsonline.com/en/categories/customer-support-general "Find assistance for in-game and account issues", your issue is BOTH in-game (you have not received your item in the mail system yet), and account (soemthing you have paid for has not been given to you yet), so it's the perfect section to post in.
    3. I just logged in to the support page perfectly fine.

    Edited by Belidos on May 17, 2017 9:45AM
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