Unable to login to support page to file ticket.

thehoodedoerwb17_ESO

The title is exactly the problem that I am currently having. I am currently trying to change my security question because I need to change the email address as my previous email is about to go defunct, and I have absolutely forgotten what my security answer was. Hell, I didn't even know ESO had a security question to begin with.

When I finally went to the support page to login in and file a ticket. The login in button wasn't even usable. It was grayed out. So now I am stuck here with a security question I didn't even know I had in the first place. And I really need to change the email soon. Can someone help?

Balibe

You will need to contact support in some way. ZOS will not fix security issues on the forums, you need to discuss with support .....

You were required to create a security question when you created the account. There is no way around it .....

If you go to the Support Section and enter "change security question" in the search you will get the following response at the top of the list .....

I forgot the answer to my ESO account security question. How can I change it?

If you are unable to answer your secret question, you should contact Customer Support here.

You will need to login into your ESO account, not the forum account. Before proceeding with any support prompts, you should log into your account first. This may help with the grayed out selections you are seeing .....

Good Luck .....